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Trust Wallet

1.3

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Trust Wallet Reviews Summary

Trust Wallet is a self-custody multi-chain platform that allows users to buy, sell, and swap crypto, earn rewards, manage NFTs, and discover DApps. It supports millions of assets across 100+ blockchains and has a mobile app and desktop experience with easy-to-use tools.

This summary is generated by AI, based on text from customer reviews

service
24
value
23
shipping
13
returns
19
quality
19
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Georgia
4 reviews
1 helpful vote
Follow Tyler K.
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I upgraded to a new phone and before I did, I snapshotted my recovery phrase. When I imported the wallet in my new phone with the recovery phrase, all of my tron coin was gone. All of it. I am pissed. And trust wallet refuses to do anything. They blame the customer for their faults and their thievery. Where did the money go? Into trust wallet. And you can, see others have the same type of issue of money disappearing and trust wallet taking no blame for their platform screwing people over. This is ridiculous, when you reach out and ask for help they refuse to help despite your money or in this case my money missing and seemingly going into Trust wallet. Which to me looks like thievery!

Date of experience: January 25, 2024
Ohio
1 review
0 helpful votes
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They are terrible to get a hold of wouldn't help me get my money, and I lost it all because of their instructions to get it out. They are terrible. Don't trust them nobody use this wallet.

Date of experience: December 23, 2023
Italy
1 review
1 helpful vote
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I lost sixty thousand dollars on this platform with no hope of recovery.
Every time I contact them they tell me that I'm trying to harass them, but no, it's my money, I want it. I contacted a friend and he helped me get most of my money back. He specializes in this type of scam. Finance(at)fast-recovery.io. Thank you from the bottom of my heart

Date of experience: December 18, 2023
Texas
1 review
0 helpful votes
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SCAM - Beware
December 17, 2023

Unfortunately I was duped by someone impersonating The Bearable Bull on youTube. I thought it was the owner of the channel. He directed me to a WhatsApps number to chat. He advised opening a Trust wallet account and transfer my crypto to Trust wallet for an airdrop. It never happened and my crypto vanished, with the scammer telling me it was staked on Trust Wallet. No one from Trust wallet has contacted me with info on how to unstake it. I probably will never see it again. BEWARE.

Date of experience: December 17, 2023
North Carolina
1 review
1 helpful vote
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Trust wallet is a scam
December 7, 2023

Difficult to navigate there storage is junk and they consistently won't allow swaps within their own platform.
Tons of gas fees

Date of experience: December 7, 2023
Nigeria
1 review
2 helpful votes
Follow Rocky E.
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I've been unable to access my account for over a month - getting to speak with a person is difficult but after some 40 minutes on the telephone and after speaking to an automated system that keeps you entangled in continuous loops of nonsense I managed to speak with a real person!
The two part verification notification system is not working correctly! As I do not the receive the texted code to allow me to access my account, NSandI are fully aware of this problem but don't seem to care.
A very unhappy investor I would not recommend anyone to invest here

Date of experience: October 5, 2023
Nevada
1 review
1 helpful vote
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The most unsafe wallet
September 26, 2023

My wallet was hacked and emptied without me doing a thing. I transferred tokens from an exchange and was hacked the next day. I had no indication, no phishing email, nothing that would suggest my funds were being stolen I have all security offered set up this wallet will destroy your life do not use it.

Date of experience: September 26, 2023
France
1 review
0 helpful votes
Follow Larry L.
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Thanks to Rᴇᴄᴜᴠᴀɪᴛ.ᴘᴡ unwavering commitment, I received a substantial portion of my investment funds back

Date of experience: September 18, 2023
France
1 review
0 helpful votes
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Visite la empresa allí y luego dígales que le ayuden a recuperar sus fondos de su corredor de estafas. Ellos le ayudarán a resolver sus problemas de retiro.

Date of experience: September 11, 2023
New York
1 review
0 helpful votes
Follow Contact Trust Wallet Customer Service Number P.
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The US contact number for Trust Wallet is *******484. Additionally, you can contact the support team via email at *******@trustwallet.com. The information associated with your account is required.

Date of experience: August 11, 2023
New York
1 review
4 helpful votes
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Terrible Wallet
August 9, 2023

I lost over $6000 in coins that were transferred out of my wallet without authorization. I kept the etherscans but their support said there was nothing they could do. They may suggestions on how to improve my security but I was already doing these things. Has anyone recovered any of their stolen cryptocurrencies?

Date of experience: August 9, 2023
AE
1 review
2 helpful votes
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They are scammers!
July 16, 2023

They are scammers! How did it happen that buying a bitcoin using my wallet then suddenly transfer in a second to another wallet without my consent?

1st you have a bull$#*! security system

2nd youre not professional at all when dealing complaints you will just answer me its a $#*!ing scambot? $#*! u!

3rd your app is totally not safe! No trustworthy the name itself TRUSTWALLET is a lie.

So whoever or planning to use this app I totally not recommended at all aspects! Goodluck!

Date of experience: July 16, 2023
NL
1 review
3 helpful votes
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Annoying!
June 19, 2023

I trusted this company and signed up, expecting a dedicated account mvnager. However, I went through three managers who lvcked knowledge. Their incompetence resulted in the lux of my money. I wanted to provide more details, but apparently, my warning is deemed inappropriate. So, I'll simply say this: Avo!id using trust wvllet and consider B ra veh ub.l nf o,for scvm victims seeking assistance services.

Date of experience: June 19, 2023
New York
1 review
2 helpful votes
Follow Bruce G.
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Do not use this wallet. Very poor customer service. Copied receiving address into trust wallet but the address changed on the TW platform and the transfer went to the wrong address and TW would not provide assistance to find it.

Date of experience: June 1, 2023
AE
1 review
1 helpful vote
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Scammers
April 9, 2023

They should band trust wallet from any countries they are scammers they took all my money from my trust wallet i can't believe,it is not secure and bad service from the customer service support. I will advise anyone don't use trust wallet they will make you brok one day

Date of experience: April 8, 2023
Australia
1 review
3 helpful votes
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This wallet us a fraudulent wallet
January 30, 2023

My stolen asset were recovers by this telegram user charlotterecovery on telegram after my asset were transferred away without my permission, no one should use trust wallet.

Date of experience: January 30, 2023
California
5 reviews
4 helpful votes
Follow ASHLEY M.
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Always be at alert
February 28, 2022

Whenever you engage in the services of a company, always make sure to perform proper due diligence.If unfortunately you have failed to do this, and you are currently at a loss to any fraudulent service do not be dismayed, there is still hope to get back what has been taken from you. Reach out to Ashley Mara. Ashlmara at outlook com. Guaranteed recovery of all lost and stolen cryptocurrency.

Date of experience: February 28, 2022