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TrustedTech

4.0

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TrustedTech Reviews Summary

Trusted Tech Team enjoys a strong reputation for its reliability, competitive pricing, and efficient service, with many customers praising the prompt delivery of software keys and the professionalism of the support staff. The company’s commitment to customer satisfaction is evident, as they actively engage with clients and address issues swiftly. However, some customers have expressed concerns regarding the lack of weekend phone support and the limitations of their return policy, particularly related to activated products. Overall, the feedback reflects a generally positive sentiment, with room for improvement in customer service accessibility and clearer return policies.

This summary is generated by AI, based on text from customer reviews

service
36
value
37
shipping
31
returns
16
quality
86

Instant Feedback

2,302 reviews

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Chris O.
1 review
0 helpful votes
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Fast, no-nonsense service by return of email. This works perfectly and you get just what you ordered.

Date of experience: October 1, 2023
Mike D.
1 review
0 helpful votes
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You can find a lot of discounts everyday
May 8, 2019

You can find a lot of discounts everyday. And discount codes too. Very good, Keep going :)

Date of experience: October 1, 2023
Jim L.
1 review
0 helpful votes
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Bought a digital key, received it immediately with no problem. Honest, quick, no extra fees or lies.

Date of experience: October 1, 2023
Barbara P.
1 review
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Excellent product with good clear easy to follow instructions with great support in the event of difficulties.

Date of experience: September 27, 2023
Elizabeth E.
1 review
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Everything went smoothly and on an instant
June 7, 2018

Everything went smoothly and on an instant. That's exactly what I like and expect from online shops.

Date of experience: September 1, 2023
Sharon V.
1 review
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Got it with in no time still took a while to get but was worth the wait

Date of experience: September 1, 2023
Paul A.
1 review
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Excellent prices, instant service
June 5, 2018

Excellent prices, instant service. This is the only place I will be buying software, from now on.

Date of experience: September 1, 2023
Scott N.
1 review
0 helpful votes
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I haven't had any problems with this site and i got the keys always fast after paying.

Date of experience: September 1, 2023
Virginia X.
1 review
0 helpful votes
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Get my purchase within minutes every time and never have any issues with the purchase or product

Date of experience: September 1, 2023
Nick J.
1 review
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I purchased Office and a Windows 10 Pro upgrade from Trusted T ech Team! I was able to purchase both for significantly cheaper than Microsoft themselves.

Date of experience: September 1, 2023
Susan Y.
1 review
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Bought 6 products from there, keys ALWAYS came in like 2 minutes afterwards and always work. 5/5.

Date of experience: September 1, 2023
Jason J.
1 review
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used trusted tech team multiple times no issues at all, they're the best at what they do!

Date of experience: September 1, 2023
Virginia
1 review
0 helpful votes
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Do not trust this company!
August 2, 2023

We joined TTT back in March 2023. Before we joined we were directly under Microsoft billing (and support). We joined because their prices were much lower and they stated that it's a month-to-month commitment that we can leave any time. They said they offered month-to-month because their support was that good. We even let them know that we would be merging with another company and adding about 600 licenses. We even discussed in great detail migrating share email accounts. We would have to temporarily (for a month) add extra E1 licenses to move these accounts and then we could just reduce our license count afterwards. The first couple of months we had placed several support requests in the Microsoft portal (MS would usually respond within hours). We would never get a response until we called into TTT. We even talked with TTT about this issue and they said they would do better (and it improved slightly). We've finished migrating over the Google accounts and went to reduce our licenses, but TTT came back and said "With the new NCE terms that Microsoft has put out, our ability to cancel/ heavily reduce licenses within their term is no longer valid." I sent them the emails showing that TTT stated repeatedly that they offer month-to-month. They kept coming back with we are trying to get MS to reduce the licenses.

I finally filled a BBB complaint and someone at TTT stated that we were told during onboarding that this was an annual commitment. The email that TTT sent me after our onboarding again stated month-to-month. At this point our company is going to have to take legal action because TTT wants to bill us for the licenses because they were falsely advertising their commitment.

I'm wondering if anyone else has had similar issues with Trusted Tech Team?

Date of experience: August 2, 2023
George U.
1 review
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Code arrived immediately and it works, No scams, I can comfirm. I do recommend to buy from this seller.

Date of experience: August 1, 2023
Michelle V.
1 review
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Trustable seller, even when you have a problem, seller is able to help you solve it fast and as professional. Best website to buy. Recommend at 1st place.

Date of experience: August 1, 2023
Helen R.
1 review
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Very fast, and everything worked perfect!
April 4, 2018

Very fast, and everything worked perfect! Even a small guidance of how to make it work. Very pleased using this website! 5/5

Date of experience: August 1, 2023
Sarah K.
1 review
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"Quick and easy
May 10, 2018

"Quick and easy - no problems :)
Having bought keys from Trusted Tech Team before, it was just the way I expected it to be - hassle free."

Date of experience: August 1, 2023
John Q.
1 review
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I got a great price on a program i needed, and it worked out wonderfully with no hassle involved. What more can you ask for?

Date of experience: August 1, 2023
Kathleen Q.
1 review
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Win 10 at a ridiculous price bargain
July 3, 2019

Win 10 at a ridiculous price bargain. Licence key and software download job done, ever so easy and several options for loading, bit of a no brainer.

Date of experience: August 1, 2023
Dan M.
1 review
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I got my codes moment after purchase and they both worked without issues. I trust the site and I've never seen cheaper keys like this.

Date of experience: August 1, 2023

From the business

Trusted Tech Team is dedicated to being a reliable resource for all software and technology support needs. Our relationship to the Microsoft Partner Network allows us to provide competitive pricing and authentic software and support, all with a much-needed human element.

TTT delivers unbeatable customer service, with experts in licensing and high-level technicians always on-call to answer your tech issues in-depth. Hate waiting? So do we. Our Account Managers and Distribution Team fulfills orders quickly and efficiently, giving our customers digital downloads in record time so they can move on to their next big project.

We go above and beyond the average software reseller because we built our business on trust. As active members in the IT community, we work to support our clients’ businesses and provide them with peace of mind. After all, we tech things seriously.