Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TrustedTech

TrustedTech

4.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate TrustedTech?
grey stargrey stargrey stargrey stargrey star

TrustedTech Reviews Summary

Trusted Tech Team enjoys a strong reputation for its reliability, competitive pricing, and efficient service, with many customers praising the prompt delivery of software keys and the professionalism of the support staff. The company’s commitment to customer satisfaction is evident, as they actively engage with clients and address issues swiftly. However, some customers have expressed concerns regarding the lack of weekend phone support and the limitations of their return policy, particularly related to activated products. Overall, the feedback reflects a generally positive sentiment, with room for improvement in customer service accessibility and clearer return policies.

This summary is generated by AI, based on text from customer reviews

service
36
value
37
shipping
31
returns
16
quality
86

Instant Feedback

2,302 reviews

We monitor reviews for authenticity

Nicole X.
1 review
0 helpful votes
Follow Nicole X.
Unfollow Nicole X.
Share Review
Report Review

Can't fault anything Office 2013 was bought, received the emails for downloading. Downloaded successfully. No problems encountered as one would expect from a professional company,

Date of experience: February 18, 2020
Sandra I.
1 review
0 helpful votes
Follow Sandra I.
Unfollow Sandra I.
Share Review
Report Review

great service and very low prices, always recommend
December 19, 2017

great service and very low prices, always recommend

Date of experience: February 18, 2020
Brenda Q.
1 review
0 helpful votes
Follow Brenda Q.
Unfollow Brenda Q.
Share Review
Report Review

Very friendly
December 19, 2017

Very friendly. I had some queries around the licensing of the product which was answered in a professional informed way.

Date of experience: February 18, 2020
Brian I.
1 review
0 helpful votes
Follow Brian I.
Unfollow Brian I.
Share Review
Report Review

I had difficulty downloading the software(it was an age thing.I'm 79) The help was superb they did the whole thing remotely. First class plus.

Date of experience: February 18, 2020
Jason V.
1 review
0 helpful votes
Follow Jason V.
Unfollow Jason V.
Share Review
Report Review

The Transaction was lightning fast
December 19, 2017

The Transaction was lightning fast. I purchased a Windows 10 OEM key in order to validate the copy I have running on my iMac (via Parallels). The price looked too good to be true at first, but after reading up on the specifics of OEMs and seeing the other positive reviews, dropping $139.99 felt like a worthy gamble when sized-up against the hefty $199.99 I would have paid for the retail version. I received my product code immediately after my payment, and Windows accepted it with zero issue. I'm up and running, and significantly less out of pocket than I could have been.

Date of experience: February 18, 2020
Maria B.
1 review
0 helpful votes
Follow Maria B.
Unfollow Maria B.
Share Review
Report Review

Initially downloaded a 64 bit piece of software instead of 32 bit. My self-inflicted problem was solved promptly and courteously by exchange of emails. Excellent customer service

Date of experience: February 18, 2020
Frank M.
1 review
0 helpful votes
Follow Frank M.
Unfollow Frank M.
Share Review
Report Review

The key worked as stated
December 19, 2017

The key worked as stated. and the support here is great. I would purchase from them again without hesitation. Great honest Company.

Date of experience: February 18, 2020
Tom M.
1 review
0 helpful votes
Follow Tom M.
Unfollow Tom M.
Share Review
Report Review

Could not have been simpler and better priced
December 19, 2017

Could not have been simpler and better priced.
They even have the download links to whatever software that you are buying a license for. No need to go to other websites to install.
I have purchased licenses from different places and this is by far the best experience.

Date of experience: February 18, 2020
Barbara B.
1 review
0 helpful votes
Follow Barbara B.
Unfollow Barbara B.
Share Review
Report Review

I was totally satisfied how my software license needs were met.

Date of experience: February 18, 2020
Dave D.
1 review
0 helpful votes
Follow Dave D.
Unfollow Dave D.
Share Review
Report Review

Software downloaded ok and installed fine
December 19, 2017

Software downloaded ok and installed fine. No problems.

Date of experience: February 18, 2020
Rebecca J.
1 review
0 helpful votes
Follow Rebecca J.
Unfollow Rebecca J.
Share Review
Report Review

I had some issues installing the software on what to be honest was an old XP laptop. After a few 'chats' via the chat facility all my issues were resolved and everything now works perfectly. I would recommend this company

Date of experience: February 18, 2020
Tony X.
1 review
0 helpful votes
Follow Tony X.
Unfollow Tony X.
Share Review
Report Review

Excellent, straight download and installation from the link provided.

Date of experience: February 18, 2020
David Q.
1 review
0 helpful votes
Follow David Q.
Unfollow David Q.
Share Review
Report Review

Looked for a while trying to find somewhere where I can get the software I was looking for and ran into dodgy site after dodgy site! I won't use anyone else now. Trusted Tech Team is awesome, trouble free downloading as it should be. Cheers

Date of experience: February 18, 2020
Dorothy X.
1 review
0 helpful votes
Follow Dorothy X.
Unfollow Dorothy X.
Share Review
Report Review

I am a returning customer, having bought Win 7 previously. I found the service fast, and the download and installation easy. This time it is Win10, for my wife, same story. I am a very happy customer.

Date of experience: February 18, 2020
George Z.
1 review
0 helpful votes
Follow George Z.
Unfollow George Z.
Share Review
Report Review

Fantastic, highly recommended
December 19, 2017

Fantastic, highly recommended. Brilliant service excellent communication.

Date of experience: February 18, 2020
Andrew B.
1 review
0 helpful votes
Follow Andrew B.
Unfollow Andrew B.
Share Review
Report Review

I was very surprised that the entire transaction went as smoothly as it did. Delivered on time and exactly as stated.
No problems with the files, or the key. All worked well.
Highly recommend.

Date of experience: February 18, 2020
Shirley X.
1 review
0 helpful votes
Follow Shirley X.
Unfollow Shirley X.
Share Review
Report Review

No problems with these guys
December 19, 2017

No problems with these guys. I've bought licenses several times

Date of experience: February 18, 2020
Jim L.
1 review
0 helpful votes
Follow Jim L.
Unfollow Jim L.
Share Review
Report Review

I ordered Microsoft Office Professional from these guys. The ordering process was straightforward, and the responses are very quick, I had my key and acknowledgements within minutes. The download was straightforward, they do offer instructions as PDF's, and the software installed without misgivings. The key authenticated, and I have exactly the product I ordered and paid for. I have no concerns, and would not hesitate to recommend this company and it's services to others.

Date of experience: February 18, 2020
Michael Z.
1 review
0 helpful votes
Follow Michael Z.
Unfollow Michael Z.
Share Review
Report Review

Price was good, download link and key available within 5 minutes. Used them twice in a week and prompt service both times. Products activated first time, both times

Date of experience: February 18, 2020
Mary E.
1 review
0 helpful votes
Follow Mary E.
Unfollow Mary E.
Share Review
Report Review

The download link and key were sent to me within few minutes after purchase. I found the price competitive, and product/service were exactly as described.

Date of experience: February 18, 2020

From the business

Trusted Tech Team is dedicated to being a reliable resource for all software and technology support needs. Our relationship to the Microsoft Partner Network allows us to provide competitive pricing and authentic software and support, all with a much-needed human element.

TTT delivers unbeatable customer service, with experts in licensing and high-level technicians always on-call to answer your tech issues in-depth. Hate waiting? So do we. Our Account Managers and Distribution Team fulfills orders quickly and efficiently, giving our customers digital downloads in record time so they can move on to their next big project.

We go above and beyond the average software reseller because we built our business on trust. As active members in the IT community, we work to support our clients’ businesses and provide them with peace of mind. After all, we tech things seriously.