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TrustedTech

4.0

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TrustedTech Reviews Summary

Trusted Tech Team enjoys a strong reputation for its reliability, competitive pricing, and efficient service, with many customers praising the prompt delivery of software keys and the professionalism of the support staff. The company’s commitment to customer satisfaction is evident, as they actively engage with clients and address issues swiftly. However, some customers have expressed concerns regarding the lack of weekend phone support and the limitations of their return policy, particularly related to activated products. Overall, the feedback reflects a generally positive sentiment, with room for improvement in customer service accessibility and clearer return policies.

This summary is generated by AI, based on text from customer reviews

service
36
value
37
shipping
31
returns
16
quality
86

Instant Feedback

2,302 reviews

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Angela Y.
1 review
0 helpful votes
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Great, easy to use and had my product code immediately. Went to Microsoft, downloaded and done!

Date of experience: February 18, 2020
Laura W.
1 review
0 helpful votes
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Thanks
December 26, 2017

Thanks - the software downloaded and installed easily and quickly - I updated from Office 2007, so it is nice to have a more current version, works great, and the price was excellent !!

Date of experience: February 18, 2020
Rebecca F.
1 review
0 helpful votes
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the service is faster than any of the manufacture software websites and the software is significantly cheaper. If they a cheaper, quicker and have better service, why would you shop anywhere else? This is a literal ONE STOP shop! So excited to have found this!

Date of experience: February 18, 2020
John A.
1 review
0 helpful votes
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Trusted Tech Team has great deals, offers a large amour of payment options and has an overall fast service! Great webshop!

Date of experience: February 18, 2020
Tom H.
1 review
0 helpful votes
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TTT is one of the few third-party shops i trust
December 26, 2017

TTT is one of the few third-party shops i trust. Trusted Tech Team has been the best site to purchase off of compared to their competition. Their service level is at the highest level. I have not received better service anywhere else.. even huge companies! Love this computer and they have a life long customer in me and my software engineer friends.

Date of experience: February 18, 2020
Melissa U.
1 review
0 helpful votes
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I needed to update from Office 2007 and did not want to go with all the changes in 2016. The purchase, download and implementation experience was as simple and direct as hoped for.

Date of experience: February 18, 2020
Jason R.
1 review
0 helpful votes
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I would give them 6 stars if it were an option
December 26, 2017

I would give them 6 stars if it were an option. Outstanding customer service. I was having issues with a product, and they stuck with me until it was resolved. Friendly, fast and professional service.

Date of experience: February 18, 2020
Margaret H.
1 review
0 helpful votes
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Was a good experience
December 26, 2017

Was a good experience. just like they said. In five minutes I was downloading the software and had the license key sent right to my email. I will use this site again to buy more software

Date of experience: February 18, 2020
David W.
1 review
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Simple and easy to buy and use the license on your computer. Straight to the point with not to much information.

Date of experience: February 18, 2020
Steve R.
1 review
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After paying for the license I received the code and instructions immediately in my mailbox even though it was after office hours. Instructions were very clear and simple so I encountered no problems installing the software.

Date of experience: February 18, 2020
Steven V.
1 review
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They have awesome prices even on the newest titles (up to -20% compared to office.com and other platforms) and sends keys literally immediately - what more could you want?

Date of experience: February 18, 2020
Melissa K.
1 review
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Everything went perfect
December 26, 2017

Everything went perfect. Received the key in 10 seconds after the payment was confirmed.

Date of experience: February 18, 2020
Karen A.
1 review
0 helpful votes
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Great service, And no, no stars
December 26, 2017

Great service, And no, no stars. I hate stars. But if I had to, it would be 6/5 or 101/100.

Date of experience: February 18, 2020
Karen B.
1 review
0 helpful votes
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Software delivered in 2 minutes by email with instructions and once loaded all applications loaded and worked perfectly.

Date of experience: February 18, 2020
Susan G.
1 review
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Prices so good, I thought it was a scam.....
December 26, 2017

Prices so good, I thought it was a scam.....then I checked Reseller Rating, used them and was very impressed; easy registration, instantly available key that worked on problem.

Date of experience: February 18, 2020
Maria F.
1 review
0 helpful votes
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Purchased Windows Office Pro 2013
December 26, 2017

Purchased Windows Office Pro 2013 - Confirmation email with Reg Key and download instructions arrived promptly and worked without any problem. Very impressed with price for what was received and avoids Windows new Monthly/Yearly subscription charges for Office 365. Would highly recommend and use again.

Date of experience: February 18, 2020
Maria X.
1 review
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Quality product exactly as described
December 26, 2017

Quality product exactly as described. Near-immediate shipping. Great communications at each level of this sale and great follow-up. My highest recommendations.

Date of experience: February 18, 2020
Dan Q.
1 review
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Very happy i made a mistake and ordered the wrong Os as my motherboard didn't support basic drivers from the off so i made contact and they swiftly gave me a refund and new Os. Very speedy service and can be trusted!

Date of experience: February 18, 2020
Virginia M.
1 review
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ordered office & windows for my pc, paid for it and got key in less then two minutes great service will use again

Date of experience: February 18, 2020
Chris T.
1 review
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When I purchased the key, I though it was defiantly a spam but the Windows 7 pro key worked which I upgraded to Windows 10 pro.

Date of experience: February 18, 2020

From the business

Trusted Tech Team is dedicated to being a reliable resource for all software and technology support needs. Our relationship to the Microsoft Partner Network allows us to provide competitive pricing and authentic software and support, all with a much-needed human element.

TTT delivers unbeatable customer service, with experts in licensing and high-level technicians always on-call to answer your tech issues in-depth. Hate waiting? So do we. Our Account Managers and Distribution Team fulfills orders quickly and efficiently, giving our customers digital downloads in record time so they can move on to their next big project.

We go above and beyond the average software reseller because we built our business on trust. As active members in the IT community, we work to support our clients’ businesses and provide them with peace of mind. After all, we tech things seriously.