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TrustedTech

4.0

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TrustedTech Reviews Summary

Trusted Tech Team enjoys a strong reputation for its reliability, competitive pricing, and efficient service, with many customers praising the prompt delivery of software keys and the professionalism of the support staff. The company’s commitment to customer satisfaction is evident, as they actively engage with clients and address issues swiftly. However, some customers have expressed concerns regarding the lack of weekend phone support and the limitations of their return policy, particularly related to activated products. Overall, the feedback reflects a generally positive sentiment, with room for improvement in customer service accessibility and clearer return policies.

This summary is generated by AI, based on text from customer reviews

service
36
value
37
shipping
31
returns
16
quality
86

Instant Feedback

2,302 reviews

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Anna P.
1 review
1 helpful vote
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I had one problem and they responded within 30 minutes to my ticket and instantly came up with an perfect solution, can't recommend them enough

Date of experience: February 19, 2020
Andrew Y.
1 review
0 helpful votes
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They always have great deals, reward customers for writing products reviews, and are always a pleasure to deal with.

Date of experience: February 19, 2020
Jason X.
1 review
0 helpful votes
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So many great deals, promotions and content
August 15, 2019

So many great deals, promotions and content. Have never had any issues with any purchases as long as you read carefully.

Date of experience: February 19, 2020
Dan S.
1 review
0 helpful votes
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damn this store is fast af as soon as i purchased the keys. Very Recommended.

Date of experience: February 19, 2020
Linda C.
1 review
0 helpful votes
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Thank God very much for letting me meet such a good website and customer service!

Date of experience: February 19, 2020
Sandra W.
1 review
0 helpful votes
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In addition, customer service not only has good service quality but also has a particularly good service attitude.

Date of experience: February 19, 2020
Karen C.
1 review
0 helpful votes
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But by contacting customer service ,this little problem was solved very well and quickly

Date of experience: February 19, 2020
Patricia Z.
1 review
0 helpful votes
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I always got my keys quickly, and I haven't had any issues with payment.

Date of experience: February 19, 2020
Sarah F.
1 review
0 helpful votes
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I've had issues with the product purchased customer services have always been very helpful and prompt.

Date of experience: February 19, 2020
Alex S.
1 review
0 helpful votes
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24 hour turn around on support ticket
August 15, 2019

24 hour turn around on support ticket. the website looks sketchy, but they are legit. Would buy here again.

Date of experience: February 19, 2020
Helen X.
1 review
0 helpful votes
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Easy to find things you are looking for and very good prices during sales. However, I would like to see how long an item is on sale for.

Date of experience: February 19, 2020
Jack M.
1 review
0 helpful votes
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Great service
August 15, 2019

Great service. Fast delivery and epic customer service if something doesn't go quite right.

Date of experience: February 19, 2020
Ben T.
1 review
0 helpful votes
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So yeah, they do a good job
August 15, 2019

So yeah, they do a good job. It worked! super low price, the key was provided instantly, and it worked!

Date of experience: February 19, 2020
Steven X.
1 review
0 helpful votes
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And even though the key wasn't activating properly, their customer support solved my issue very quickly and professionally.

Date of experience: February 19, 2020
Sarah S.
1 review
0 helpful votes
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Every time I have a question, they always have the answer, even when I don't know how to ask it right!

Date of experience: February 19, 2020
Dan F.
1 review
0 helpful votes
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I always check in for good deals, because there's always a ton of stuff on sale.

Date of experience: February 19, 2020
Sandra N.
1 review
0 helpful votes
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Prices often beat other sites and the service itself has never been subpar. Will definitely continue using them in the future.

Date of experience: February 19, 2020
Tony V.
1 review
0 helpful votes
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Very easy experience, product came through when ready.

Date of experience: February 19, 2020
Sarah F.
2 reviews
0 helpful votes
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No problems with activating any of the codes either.

Date of experience: February 19, 2020
Bob M.
1 review
0 helpful votes
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Best software distributor around, I'll always utilize trusted tech team for all my software related needs.

Date of experience: February 19, 2020

From the business

Trusted Tech Team is dedicated to being a reliable resource for all software and technology support needs. Our relationship to the Microsoft Partner Network allows us to provide competitive pricing and authentic software and support, all with a much-needed human element.

TTT delivers unbeatable customer service, with experts in licensing and high-level technicians always on-call to answer your tech issues in-depth. Hate waiting? So do we. Our Account Managers and Distribution Team fulfills orders quickly and efficiently, giving our customers digital downloads in record time so they can move on to their next big project.

We go above and beyond the average software reseller because we built our business on trust. As active members in the IT community, we work to support our clients’ businesses and provide them with peace of mind. After all, we tech things seriously.