Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TrustedTech

TrustedTech

4.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate TrustedTech?
grey stargrey stargrey stargrey stargrey star

TrustedTech Reviews Summary

Trusted Tech Team enjoys a strong reputation for its reliability, competitive pricing, and efficient service, with many customers praising the prompt delivery of software keys and the professionalism of the support staff. The company’s commitment to customer satisfaction is evident, as they actively engage with clients and address issues swiftly. However, some customers have expressed concerns regarding the lack of weekend phone support and the limitations of their return policy, particularly related to activated products. Overall, the feedback reflects a generally positive sentiment, with room for improvement in customer service accessibility and clearer return policies.

This summary is generated by AI, based on text from customer reviews

service
36
value
37
shipping
31
returns
16
quality
86

Instant Feedback

2,302 reviews

We monitor reviews for authenticity

Melissa R.
1 review
0 helpful votes
Follow Melissa R.
Unfollow Melissa R.
Share Review
Report Review

Consistent, friendly, honest
August 20, 2019

Consistent, friendly, honest. What more could you want?

Date of experience: February 19, 2020
Sharon P.
1 review
0 helpful votes
Follow Sharon P.
Unfollow Sharon P.
Share Review
Report Review

No issue with keys
August 20, 2019

No issue with keys. If they are, the staff is usually good with communicating it online.

Date of experience: February 19, 2020
Mark D.
1 review
0 helpful votes
Follow Mark D.
Unfollow Mark D.
Share Review
Report Review

Delivery is instant, and I have never had an issue. They frequently have discounts too, so that's nice.

Date of experience: February 19, 2020
Christine M.
1 review
0 helpful votes
Follow Christine M.
Unfollow Christine M.
Share Review
Report Review

One of the few I do buy from again and again, great discounts and instant delivery!

Date of experience: February 19, 2020
Andrew A.
1 review
0 helpful votes
Follow Andrew A.
Unfollow Andrew A.
Share Review
Report Review

Keep up the good work!
August 19, 2019

Keep up the good work! It has been a pleasure doing business with you for so long. Thank you!

Date of experience: February 19, 2020
Carol E.
1 review
0 helpful votes
Follow Carol E.
Unfollow Carol E.
Share Review
Report Review

Highly recommended site!
August 19, 2019

Highly recommended site! Great group of people to work with and do business with.

Date of experience: February 19, 2020
Diane O.
1 review
0 helpful votes
Follow Diane O.
Unfollow Diane O.
Share Review
Report Review

Cheap and very helpful
August 19, 2019

Cheap and very helpful. Had a return because I forgot to use a code. They did it with no hassle.

Date of experience: February 19, 2020
Nancy U.
1 review
0 helpful votes
Follow Nancy U.
Unfollow Nancy U.
Share Review
Report Review

This company always has great sales and there service is great. Very easy to use and highly recommend them to anyone.

Date of experience: February 19, 2020
James T.
1 review
0 helpful votes
Follow James T.
Unfollow James T.
Share Review
Report Review

I recommend this website to all my friends, they constantly have good deals!

Date of experience: February 19, 2020
Charles I.
1 review
0 helpful votes
Follow Charles I.
Unfollow Charles I.
Share Review
Report Review

I love, because this website has it all
August 19, 2019

I love, because this website has it all. I seriously love it!

Date of experience: February 19, 2020
Charles E.
1 review
0 helpful votes
Follow Charles E.
Unfollow Charles E.
Share Review
Report Review

Had a key get held up once because they ran out of them, but it was fixed relatively quickly with good communication.

Date of experience: February 19, 2020
Mike F.
1 review
0 helpful votes
Follow Mike F.
Unfollow Mike F.
Share Review
Report Review

Fast keys, cheap prices, reliable and legitimate key seller. Love everything about them.

Date of experience: February 19, 2020
Jessica Q.
1 review
0 helpful votes
Follow Jessica Q.
Unfollow Jessica Q.
Share Review
Report Review

The ordering is easy
August 19, 2019

The ordering is easy. There have been great improvements to their website and mailer over the years.

Date of experience: February 19, 2020
Melissa L.
1 review
0 helpful votes
Follow Melissa L.
Unfollow Melissa L.
Share Review
Report Review

The service is fast and reliable and the prices are usually the lowest you'll find. Great deals from time to time too.

Date of experience: February 19, 2020
Joe P.
1 review
0 helpful votes
Follow Joe P.
Unfollow Joe P.
Share Review
Report Review

As said above, great prices and a well organized website.

Date of experience: February 19, 2020
Charles W.
1 review
0 helpful votes
Follow Charles W.
Unfollow Charles W.
Share Review
Report Review

Bought from them multiple times, never an issue
August 19, 2019

Bought from them multiple times, never an issue. Will be doing business again!

Date of experience: February 19, 2020
Anna T.
1 review
0 helpful votes
Follow Anna T.
Unfollow Anna T.
Share Review
Report Review

Love the site for its discounts and very quick turn around time when it comes to customer support.

Date of experience: February 19, 2020
John P.
1 review
0 helpful votes
Follow John P.
Unfollow John P.
Share Review
Report Review

Great prices, never any issues and appealing assortment of titles. Regular customer!

Date of experience: February 19, 2020
Jim O.
1 review
0 helpful votes
Follow Jim O.
Unfollow Jim O.
Share Review
Report Review

Never had issues with the site itself, navigation and checkouts have also been fast and convenient.

Date of experience: February 19, 2020
Brian D.
1 review
0 helpful votes
Follow Brian D.
Unfollow Brian D.
Share Review
Report Review

I have only once made use of their customer service which was easy and the issue was addressed quickly.

Date of experience: February 19, 2020

From the business

Trusted Tech Team is dedicated to being a reliable resource for all software and technology support needs. Our relationship to the Microsoft Partner Network allows us to provide competitive pricing and authentic software and support, all with a much-needed human element.

TTT delivers unbeatable customer service, with experts in licensing and high-level technicians always on-call to answer your tech issues in-depth. Hate waiting? So do we. Our Account Managers and Distribution Team fulfills orders quickly and efficiently, giving our customers digital downloads in record time so they can move on to their next big project.

We go above and beyond the average software reseller because we built our business on trust. As active members in the IT community, we work to support our clients’ businesses and provide them with peace of mind. After all, we tech things seriously.