Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Truffoire

Truffoire

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Truffoire?
grey stargrey stargrey stargrey stargrey star

Truffoire Reviews Summary

Truffoire has a rating of 4.9 stars from 348 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Truffoire most frequently mention instant repair, white truffle and eye serum. Truffoire ranks 3rd among Skin Care sites.

service
14
value
16
shipping
10
returns
9
quality
32
This company does not typically respond to reviews

We monitor reviews for authenticity

West Virginia
1 review
0 helpful votes
Follow Joy E.
Unfollow Joy E.
Share Review
Report Review

Spectacular Skincare
December 25, 2022

My skin is radiant now that I use your products! My makeup looks so much better. I no longer look tired even if I am. I work long hard hours but my face doesn't look it thanks to you!

Date of experience: December 24, 2022
Truffoire S. Truffoire Rep
over a year old

Thank you for your feedback, Joy. We are glad you are enjoying our products. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
[email protected]

California
1 review
0 helpful votes
Follow Stephen D.
Unfollow Stephen D.
Share Review
Report Review

Hawaiian Holiday
December 25, 2022

While on holiday in Hawaii we were introduced to Truffoire and have been using the products ever since. We also have been using our Space Touch Jupiter and Neptune with the Truffoire products.

Date of experience: December 24, 2022
Truffoire S. Truffoire Rep
over a year old

Thank you for your feedback, Stephen. We are happy you are enjoying our products. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
[email protected]

Colorado
1 review
0 helpful votes
Follow Stephanie N.
Unfollow Stephanie N.
Share Review
Report Review

Best face cream ever
December 24, 2022

I have try many products but this one is the best one I have ever used by far

Date of experience: December 24, 2022
Truffoire S. Truffoire Rep
over a year old

Thank you for your feedback, Stephanie. We are happy that you like our products. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
[email protected]

Texas
1 review
0 helpful votes
Follow Cindy Q.
Unfollow Cindy Q.
Share Review
Report Review

Review
December 24, 2022

Excellent products and superb customer service. I have used these products since trying them on a vacation in Hawaii several years ago.

Date of experience: December 24, 2022
Truffoire S. Truffoire Rep
over a year old

Thank you for your feedback, Cindy.

And thank you for being a loyal customer, we hope you will continue to enjoy our products for a long time. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
[email protected]

Arizona
1 review
0 helpful votes
Follow Lois X.
Unfollow Lois X.
Share Review
Report Review

Just try it.
December 24, 2022

I'm in my 70's and started using the Truffoire products about 2 years ago. I have a lot of sun damage to my face because of sun exposure. I do find some pleasant surprises. When used regularly, I see not elimination of wrinkles and age lines but a definite softening of those wrinkles and age line. It has made a difference.

Date of experience: December 24, 2022
Truffoire S. Truffoire Rep
over a year old

Thank you for your feedback, Lois. We are glad you decided to give Truffoire a try two years ago and happy to have you as one of our loyal customers. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
[email protected]

Canada
1 review
0 helpful votes
Follow Jennifer H.
Unfollow Jennifer H.
Share Review
Report Review

Truffoire Experience
December 24, 2022

Every time I order from Truffoire I am very pleased with excellent customer service and wonderful products.

Date of experience: December 24, 2022
Truffoire S. Truffoire Rep
over a year old

Thank you for your feedback, Jennifer. We are glad to have you as one of our loyal customers. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
[email protected]

California
1 review
0 helpful votes
Follow Laura G.
Unfollow Laura G.
Share Review
Report Review

Vitamin C and Eye cream
December 24, 2022

Two of my favorite items for daily use. Feels so smooth and smells delightful!

Date of experience: December 24, 2022
Truffoire S. Truffoire Rep
over a year old

Thank you for your feedback, Laura. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
[email protected]

Canada
1 review
0 helpful votes
Follow Trena J.
Unfollow Trena J.
Share Review
Report Review

Amazing Results!
December 24, 2022

I have been using Truffoire white truffle facial cleanse, toner, moisturizer and facial peel. I also use the black truffle instant repair syringe. I noticed immediately that my complexion improved and my skin was radiant. While out with friends, one girlfriend asked if I'd had Botox! No, just truffoire products. I ran out of the facial cleanse and toner and my complexion had quite visibly diminished in appearance. I am a Truffoire customer for life. I absolutely adore these amazing products!

Date of experience: December 24, 2022
Truffoire S. Truffoire Rep
over a year old

Thank you for your nice words, Trena!

We are glad you have been enjoying our White Truffle and Black Truffle lines and their amazing results. It makes us happy to hear you love our products and hope you will continue to enjoy them for a long time. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
[email protected]

Texas
1 review
0 helpful votes
Follow Kimolin Z.
Unfollow Kimolin Z.
Share Review
Report Review

Best skin ever!
December 24, 2022

Ever since I started usingTruffoire products in 2021, my skin has never looked so good!
Finally, at the 57 yrs of age and for the past 2 years, I feel the most confident about how my face looks and feel!

Date of experience: December 24, 2022
Truffoire S. Truffoire Rep
over a year old

Thank you for your feedback, Kimolin.

We are glad you decided to give Truffoire a chance and have been enjoying our products and their results. We are happy to have helped you feel this way about your looks and hope you will continue to enjoy our products for many more years. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
[email protected]

France
1 review
0 helpful votes
Follow Jill E.
Unfollow Jill E.
Share Review
Report Review

Love is an understatement. This product is has made me, transformed my face for multiple years and I plan on using them for many years to come.

Date of experience: December 24, 2022
Truffoire S. Truffoire Rep
over a year old

Thank you for your very nice words, Jill!

It makes us happy that you love our products so much and we will be glad to have you enjoying them for many more years. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
[email protected]

Washington
1 review
0 helpful votes
Follow Carolyn G.
Unfollow Carolyn G.
Share Review
Report Review

The jury is still out
December 30, 2022

My original complaint was a bad syringe. The person who sold it to me replaced it promptly. That's the good news. Now I just need to wait and see if this product works. Have only been able to use it once so far.
Original Complaint: I bought this product about 10 days ago at a booth at the 2022
Craft and Stitchery Expo in Puyallup, WA and have not been able to get the syringe to work. Both my husband and I have tried everything, but nothing comes out of the syringe. My husband thinks the product has hardened and is blocking the exit. What do I do now with this very expensive product that does not come out of the syringe?

Date of experience: November 30, 2022
Truffoire S. Truffoire Rep
over a year old

Hello, Carolyn.

Thank you for reaching out. I am sorry to hear you are having issues with the syringe you purchased. It seems you may have received a defective unit and I would be more than happy to review your case.

Please contact me at [email protected] in order to coordinate the delivery of a replacement unit for you.

Best regards,
Fernando.
Truffoire Customer Support.
[email protected]

Colorado
1 review
2 helpful votes
Follow Jennifer X.
Unfollow Jennifer X.
Share Review
Report Review

I love this product
November 28, 2022

I was skeptical at first given the price of the products, but received a great deal on a set and have been pleasantly surprised by the results. The Black Truffle Instant Repair Syringe combined with the eye serum is the best I've tried and truly does work. I use the cleansers and moisturizer daily and have seen great results.

Date of experience: November 28, 2022
Truffoire S. Truffoire Rep
over a year old

Thank you for your feedback, Jennifer. It makes us happy to hear you love the products. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
[email protected]

GB
2 reviews
1 helpful vote
Follow Cassie M.
Unfollow Cassie M.
Share Review
Report Review

Great products and customer service!
November 27, 2022

I absolutely love Truffoire products! My favorites are the Vitamin C Cleanser and Facial Peeling Cleanser! Customer service is always kind and helpful tii!

Date of experience: November 27, 2022
Truffoire S. Truffoire Rep
over a year old

Thank you for your nice words, Cassie! We are glad you are enjoying the products and hope you continue to do so for a long time.

Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
[email protected]

New Jersey
1 review
1 helpful vote
Follow Barbara Q.
Unfollow Barbara Q.
Share Review
Report Review

Eye Cream
November 27, 2022

I had sent an e-mail to Truffoire and it was answered by Jennifer. She was very sweet and helpful. I had mentioned that I had tried the eye cream and found it to be excellent. I checked online for the cream but no price was mentioned. I explained that I was a senior with a limited income and if it was too expensive, I wouldn't be able to order it.
Jennifer told me she would be sending me a package with the cream in it. You are so fortunate to have a considerate employee and I was lucky enough to speak to her. I am using the creams and if possible down the road, I will be able to order it. Many thanks - Happy Holidays

Date of experience: November 26, 2022
Truffoire S. Truffoire Rep
over a year old

Thank you for sharing your story, Barbara. We are glad to have been able to help.

It makes us happy that you have enjoyed our product and hope you will continue to do so for a long time. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
[email protected]

Louisiana
2 reviews
1 helpful vote
Follow Brittany Y.
Unfollow Brittany Y.
Share Review
Report Review

Truffoire is the very best!
November 26, 2022

I have used Truffoire for years and love it! Though I've tried other cheaper brands to compare, and always return to Truffoire and its tried and true ingredients. The Black Truffle Instant Repair Syringe is my absolute favorite!

Date of experience: November 25, 2022
Truffoire S. Truffoire Rep
over a year old

Thank you for your feedback, Brittany.

We are glad to have you as our loyal customer. It makes us happy you have enjoyed the Black Truffle Instant Repair Syringe and hope you will continue to do so for a long time.Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
[email protected]

Canada
1 review
1 helpful vote
Follow Jen L.
Unfollow Jen L.
Share Review
Report Review

Been using Truffoire products since Jan 2018. Always being asked by others what products I use because my skin looks amazing. Often called "Miss" and "Dear" by strangers who mistake me for looking like I am in my late twenties/early thirties when I am 47 years young! People are shocked when I reveal my actual age. Once had glitch issue while ordering online however it was promptly addressed by an instant email response by a live person at Truffoire. Exceptional customer service. Amazing products. Wish Truffoire promos on most holidays included more products rather than one or two featured products.

Date of experience: November 25, 2022
Truffoire S. Truffoire Rep
over a year old

Thank you for your feedback, Jen!

We are glad to have you as a loyal customer and it makes us really happy that you have enjoyed both the service and our products, we hope you will continue to do so for many years.

Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
[email protected]

Wisconsin
1 review
1 helpful vote
Follow Heather D.
Unfollow Heather D.
Share Review
Report Review

Younger look
November 25, 2022

Smoother brighter skin. Slow process but dark spots are disappearing and so are my wrinkles.

Date of experience: November 25, 2022
Truffoire S. Truffoire Rep
over a year old

Thank you for your feedback, Heather. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
[email protected]

Pennsylvania
1 review
1 helpful vote
Follow Svetlana O.
Unfollow Svetlana O.
Share Review
Report Review

Results exceeded my expectations!
November 25, 2022

A few months before my vacation to Singapore in November 2019, I started noticing slight signs of aging despite using skin care products of famous brands on a regular basis.
This unpleasant discovery raised my concern. However, I did not start looking for a quick solution at that time.

Luckily for me, a sales agent approached me at a shopping mall in Singapore. Though the price of the Truffoire products was high for what I was ready to spend, I decided to give it a try. The sales manager demonstrated some products right at the mall.

I was impressed with the results. At that time, I had small wrinkles developing on both sides of my jawline. Also, the skin condition under my eyes could be improved. So, I purchased a few Truffoire products at the mall.

After I returned home, I joined the Truffoire VIP club so I could buy Truffoire products at more affordable prices.

I can't tell when the wrinkles on my jawline disappeared COMPLETELY, but it was a bit shocking and a very pleasant discovery for me.

Initially, I was a bit skeptical about the fact that wrinkles can disappear just by using skin care products.

The results of using Truffoire products are that skin on my face, neck, and décolleté area looks much younger again and even better than it was 3 years ago. My skin shines and is surprisingly tight.

The most important fact is that I don't feel hopeless in fighting the aging process with the support of Truffoire products, and I have internal satisfaction when I look at myself in a mirror.

Date of experience: November 25, 2022
Truffoire S. Truffoire Rep
over a year old

Thank you, Svetlana, for sharing your journey with Truffoire and the great experience it has been for you using our products. We are glad our products have helped you so much and hope you will continue to enjoy them for a long time.

Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
[email protected]

Singapore
1 review
1 helpful vote
Follow Clement U.
Unfollow Clement U.
Share Review
Report Review

Christmas Shopping in November
November 25, 2022

The best deals from Truffoire are available in November each year during the Black Friday and Thanksgiving week.
A great time to stock up on Christmas gifts for family and friends at discounted prices usually not available at any time during the year.

Date of experience: November 24, 2022
Truffoire S. Truffoire Rep
over a year old

Thank you for your feedback. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
[email protected]

Hawaii
1 review
0 helpful votes
Follow Doreen Q.
Unfollow Doreen Q.
Share Review
Report Review

Long time Truffoire user
November 25, 2022

I started using this line when it was called Lionesse & continue to use it since it became Truffoire. Although pricy compared to some other products, my skin is happiest with Truffoire —- I love it!

Date of experience: November 24, 2022
Truffoire S. Truffoire Rep
over a year old

Thank you for your feedback, Doreen!

It makes us happy that you love our products. We hope you will continue to enjoy them for a long time. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
[email protected]

From the business

We develop the highest quality and most advanced anti-aging skin care products formulated with – truffles.


truffoire.com
west park, United States