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True Sports Fan

1.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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True Sports Fan Reviews Summary

True Sports Fan is a sports merchandise store that offers gear for various teams and players. They provide high-quality products at fair prices, with a focus on analytics-driven insights and opinion-fueled content.

This summary is generated by AI, based on text from customer reviews

service
3
value
2
shipping
2
returns
1
quality
1

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Miami Dolphins Seat Cover
May 14, 2022

I have not received my seat cover, and continue to receive emails to rate my experience.

Date of experience: May 13, 2022
New York
1 review
0 helpful votes
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Total rip off!
April 5, 2022

No refund/ No merchandise is a total scam! Was promised a possible refund never happened. Never got the merchandise either.

Date of experience: April 4, 2022
Ohio
1 review
0 helpful votes
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Baseball
April 3, 2022

It's been over a week since I placed my order and have not received a shipping notification or the product

Date of experience: April 3, 2022
California
1 review
0 helpful votes
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Shipping was $25 for two small items and it's been a week since ordering but my package hasn't even been shipped out. I'm never using True Sports fan again.

Date of experience: March 31, 2022
Pennsylvania
1 review
0 helpful votes
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Sports puzzles
March 29, 2022

I was very happy with how fast I received my order! Thank you!

Date of experience: March 28, 2022
North Carolina
1 review
1 helpful vote
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I ordered a Tailgate Tent about the 1 year ago and the web site indicated it was in stock. I later received a message that it was out of stock, so I asked for a refund, as was the stated policy on their web site and after 4-5 back and forth email messages I was told that they changed their policy and that they could no longer give me a refund. They did offer a $10 credit on top of the amount that I had already paid and was not refunded. 1 year later, they finally got some stock for the smaller, lesser quality tent and it was over $20 more than the cost of the top quality tent from last year and there is no anticipated date for them to receive the better tent. I was concerned that I would never see my money or any value for it so I took what I could get and will never do business with True Sports Fan again!

Date of experience: March 9, 2022
New York
1 review
0 helpful votes
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No product - no credit card refund
February 17, 2022

A small chair was ordered in July 2021, after several voicemails and emails, a rep finally replied. The item was no longer available and they couldn't reimburse me, only purchase credit which I didn't want!
So I finally used the purchase credit to close this transaction- never again will I order from them!

Date of experience: February 17, 2022