Troy-BiltReviews 24

I have a troy-bilt trimmer 2 cycle 25 cc. Bought gas (no ethanol) at the same time and used the free sample of oil in the box. First time I used it was used it died and would not start. Next day I started the trimmer and it died again. Checked for spark, OK. Not happy. Still have not been able to finish my trimming. Tried to take it back, but it was more than 7 days and had gas in it. Never had a problem with a trimmer out of the box before.

I've had my TroyBilt TB130 push mower for two summers now and and parts started breaking off. I just had to buy two new axles for it, the height adjustment handles broke off while mowing. While putting them on I saw that the deck broke around the bolts holes that attach deck to the motor. I called Troy Bilt company called several times and I was on the phone for over an hour an hour each time waiting for someone to answer but nobody picked up the closest troy bilt service centers are an hour away from me one way. I later got on live text chat waited the first time I was person #74 got to 16 and it cut me off, I tried again went from 62-14 guess what cut off again. I tried again today got started about 7:30am well about 11:00am got to live chat with support agent but they were useless! " DON'T BUY ANYTHING MADE BY TROY BILT "

I have a Troy-bilt gasoline Pressure Washer that it a few months old that I am having trouble with, it won't start. When I contacted Troy-bilt about the issue, they sent me to Briggs & Stratton. Troy-bilt stated that they do not manufacture nor support Troy-bilt, Pressure Washers or Generators, they just get paid to stick their name on them. Troy-bilt made it abundantly clear that they did not give a damn about the issue I was having with a product with their name on it. So just because it says Bilt in the name, does not mean it was Built by Troy-bilt. Don't make the same mistake I did, and assume that Troy-bilt makes quality products or for that matter even manufactures products that have the Troy-bilt name. This is a company that just sells it names to other manufactures and dos not give a damn about their customers. Take my advice and STAY AWAY form TROY-Bilt!