Trinity SolarReviews 41

I dont even know i fall in to this trap. They never explain nothing... they always got a easy way out of my questions, and after i sign up all the big surprises came up... So im still paying JCPL 100plus per month and im paying Trinity 75... they told me my electric bill be will always be around 5 to 20 dollars because thy provide the service. BS now they are telling me I must way a year plus before MY JCPL bill comes down to 5 or 20 dollars... they never told me this. Very misleading, costumer service sucks they are bunch of liars. PLEASE DONT USE THIS COMANY DONT FALL IN THE TRAP...

Spencer Flint knocked on my door to discuss installing solar panels on my roof. Usually I wouldn't even open the door for a sales person but I am very happy that I did! Spencer was extremely knowledgable and passionate about solar energy. He was genuine and actually wanted to help ME. He was patient with all of the questions and extremely enthusiastic about his work. My panels were installed quickly and efficiently and I am so excited to start saving money!

Started back in February. I interview all of the major solar company's. After every going through this I selected Trinity, mistake one. Installation to begin end of March, they were on time. That is were the good news begins and ends. Since that time they (installation folks) damaged the paint in the hallway next to the attic entrance and also the attic entrance (which is a framed in area). I mentioned this to the lead and his response was. Do you have any paint? Do you have any paint!. Time marches on damage repaired NO. System turned on NO. Effort being made by Trinity to correct situation, mostly silent. No phone calls, trifling email and to top it all off. A Mr Kelly calls on Wednesday 06.08 and wants me to call him asap... gives me his cell phone number so I will have little trouble reaching him. I call... voice mail... again... voice mail. Finally is call the office speak to a very nice lady Lesley (customer service). She is very apathetic as is my wife... but proceeds to tell me Mr Kelly is on VACATION for the next couple of days. A little tidbit that what have helped. Well he answer his company cell while on vacation... I doubt it. So I can't talk to him on Thursday or Friday certainly not Saturday or Sunday and Monay when he returns he will be swamped and my problem pushed aside. This is TRINITY SOLAR. You want to deal with a company like this? No and if I could I wouldn't either.

Very disappointed with this company. They do shoddy work and when you call them out on it, they don't want to take responsibility for it and fix it at their cost. They have sent technicians to my house that Trinity didn't even know their names! When I called after a tech was here and described the person, they had no clue who I was talking about! How do you not know your employees? Very disorganized and poor workmanship. I would never recommend this company to anyone! I found out from an attorney that 15 years ago, Trinity Solar was called Solar Heaven. They changed their name because they were sued by a ton of people in Ocean County and part of the court order was that Solar Heaven was not allowed to conduct ANY business whatsoever in Ocean County for life. Solar Heaven changed their name to Trinity Solar and still continue to operate in Ocean County.

I was told by my salesman that I would be up and running in four weeks after installation. Panels were installed 10/28/2015. I am still not up and running after several calls to Trinity and personally expediting final inspections. After talking to Trinity today they claim they are awaiting an SRP# from the state for which they applied on line 11/11/2015. I personally called NJ Clean Energy Program -*******278) the program that issues the SRP# - and was informed that it takes aprox 4 months to be issued a SPR# and that Trinity was suppose to have had this number before installation. They said I will probably not be up and running until March if I am lucky. I would never refer Trinity and am calling the BBB.

My Trinity rep, Spencer Flint couldn't have been more accomidating and professional throughout the process of obtaining and installing Solar power to my home. The install results look great and really add to the look of my home. I'm very happy with my choice to go with Trinity... all the reviews I read on line proved to be true! Anyone thinking about going with Solar power should contact this company. You will be pleased with their complete process and the money you can save with their equipment.

$#*! and Martha Dooling
Beverly, MA.

Sept 30,2015

I am a new customer with Trinity and thrilled with my first month's results! (Sept 2015)

Spencer Flint signed me up the last week in June and had the system scheduled for installation the 3rd week in August. I received a call from Trinity the last week in July saying they could do the installation the first week in August if I wanted. (2 weeks early) They had the job finished in two days and after sign offs, I was up and running the 3rd week in August. When National grid swapped out the meter my system went dead. I called Spencer and within 10 minutes someone was on the phone with me trying to solve the problem. Spencer had someone there the next morning and the system was back online. Great communication and follow-up!

I was told that I should receive at least 62% of my power from my solar panels. September is my first full month and I have produced 818 KWh as of today. My meter from National Grid is -56 from their last reading. I know that Sept was a very sunny month, but all my power came from solar for this month.

Thank you for the excellent service, Spencer! Great job Trinity!

Marc P

Spencer introduced me to Trinity Solar in the very beginning when they just started out installing homes in Ma. He was very polite and knew his facts. He committed to solar providing me 60% of my power and it actually did 65% last year. I was paying National Grid $235 to $285 a month the year before. Last year my bills averaged $132 month between solar and National Grid. I have no complaints. The installers were very good and did the job in 1 day. They cleaned up after themselves and left nothing behind. This was one of the best decisions I have made and it cost me nothing. Thank you Spencer Flint.

After speaking with the sales rep here in Beverly, MA, we decided to have Trinity Solar do our installation of solar panels and system. Mr. Flint was quite thorough and explained the whole process from beginning to end. Quite involved. They came out and did a detailed analysis of the solar energy potential on our roof, and came up with a design that would work for us. An installation date was picked, which they met. Their team of installers and electricians arrived on August 20th and completed the installation in one day, very professionally, and did a nice job of cleanup before they left. I am expecting my inspection from the City of Beverly within the next 2 weeks, and am looking forward to generating my own solar power. I have only good things to say about the company, as they did everything that they promised, and on time as well.

Our sales representative(spencer flint)took the time to explain in detail the advantages of installing solar panels and the savings we would realize. Every detail of the installation process was discussed with us until we were both comfortable and all of our questions were answered.The installation was preformed on the date and time quoted to us by a team of professional roofers, electricians who were neat, courteous and finished the install in a 1 and1/2 days.Top notch company from our sales rep to the installers, a pleasure to have them working on our house.

Trinity Solar came and gave me an estimate. I also had 3 other companies. I chose Trinity and am happy I did. Once township approvals came, my solar was installed in 2 days. The employees were neat, and courteous. I started April 7. It took till May 18 for the township to issue the permit. The system was installed May 29. Township and JCPL approval July 10. My whole process took about 12 weeks from the start to actual turn on. Most waiting is on townships and electric co.'s. Not Trinity's fault.

I have always wanted to have solar for my home but it was always too expensive. Well, this time I looked into it and found Trinity Solar Panels, they are very well recognized in the State of New Jersey. They came to the house and explained that they had 3 options: pay in full, lease, no out of pocket. I chose to select lease, this way I receive credits for my electric and the company gets the rebate and I also receive very little amount on my electric bill, down from $150+ down to about $10+. I think it is great for everyone regardless of which one you pick. They maintain everything, all you do is collect your credit and pay a much smaller electric bill. You have nothing to loose and everything to gain. If and when you have a problem with the panels, they know it first for they monitor it and they send someone immediately and fix it and let you know that there was a problem, but now fixed.
Try it, You may save a bundle. Bye bye for now. Stuart S.