Trees.com

The first tree arrived mostly dead…. I sent pictures immediately…I contacted CS and they asked that I give it a few weeks before calling to maybe replace it? Within 8 days of tender loving fare it just wasn't going to make it. I called CS again and had a replacement jacaranda in a week! Very happy

Three cedar trees died immediately. Shrubs all survived and are doing well, butt half of the evergreen trees are brown and weak.

The plant looked healthy but with this plant, the thickest/widest part is the one that needs to continue to grow. But the top was broken off. So I'm disappointed and not sure the tree will develop and produce the fruit. It was a dragon fruit tree.

We recently purchased two apple trees. I had accidentally ordered one not in my zone and they swapped it out for another of my choice with no issue (I called before it delivered). Trees arrived in less than a week! They were in great condition and are now planted in the ground. I cannot wait to get some apples!

I've made 4 or 5 purchases with FGT & have had good or great experiences. The plants have always been very well packaged except for one time when the plant had come loose during transit - that plant arrived with a broken limb & it didn't survive but FGT immediately replaced the damaged plant at no cost. The plants always arrive as described & quickly recover from transportations shock. Each of the plants I've purchased from FGT has looked really healthy and has grown well. For reference, I live in zone 8b & I've purchased from FGT: loquat, miss figgy, nectarine, phenomenal lavender. Citronella, jasmine, gardenia, knock-out rose, dappled willow, green velvet boxwood. It seems like FedEx always delivers my plant orders (FGT & others) & for some reason FedEx has been doing a terrible job in my area for about a year. There's almost always a delay in delivery & this is the main reason any plant I've received has arrived looking rough or stressed. Despite the delivery issues, plants from FGT always look really healthy!

Your website made it very easy to place the order. Great prices

The plants i got were healthy looking, however the root system wasn't very extensive. The plants were technically the guaranteed height, but they looked like they had been rushed through the rooting process and pushed out the door, so i hope that doesn't spell problems for me. My other and main issue is with the one year warranty that you have the option of purchasing. It is NOT a replacement warranty, but they don't tell you that up front. So i had to replace 6 plants but I found out that once they approve you for activating your warranty they basically give you store credit for the price of six plants at the price you paid the first time. Initially i had gotten bulk pricing because I bought alot of trees. But for the replacements i had to pay the higher price that you would pay for fewer plants, so the warranty didn't cover the entire cost of replacing six plants. In fact i had to pay almost an extra $50. That doesn't seem fair that I already paid extra for the warranty up front and then still have to pay more later. Not to mention that I think my replacements were smaller than the ones i got in my first order.

I paid four hundred and fifty seven dollars for three 4-5foot Norway Spruce trees. Fast Growing Trees.com should be ashamed to send such poor trees. There were few branches and they were neglected in proper pruning.

FedEx is the worst shipper. Packages always delivered upside down or smashed. Plant nursery must be northern US... plants have a hard time taking in Nebraska.

I bought the 3 gallon plumeria for my Mom for her 79th birthday. When it arrived, it looked very sick and lost a lot of leaves. It was also a different type of plumeria - not as pictured. It was a wild plumeria with fiddle leaves, not the type pictured that my Mom wanted me to buy for her. I'm disappointed because she looks like she hates it as it's not what she wanted. I'm still trying to nurse it back to health.

The jacaranda tree was dead on arrival.
I'm trying to revive it without success.
Can you replace it?

The trees came in great condition - no broken branches, leaves looked healthy, no issues with the trunk. I loved the fact that they came ready to drop right on the ground with no hassle. Looking forward to some juicy apples!

Very healthy plants, already started blooming, some branches are broken when they arrived

The Meyer lemon is dropping leaves. I fully suspect it won't survive.

FedEx is most likely to blame for my two poplar trees because they spent an extra 3 days sitting in AZ in a box in a truck. When they arrived the leaves were black and the branches started to turn black as well. My magnolia tree got here on time but within a week it was dead as well. So $375 of dead sticks is what I have now…

I was pleased at how fast the tree was delivered so that it stayed healthy.

Overall they seem to be doing fine enough. But the way it was shipped I ended up with broken branches and spilled soil. A few days after I received it, my blueberry leaves are turning spotty and looking like they are burnt up.

I ordered a dogwood from fast growing trees and unfortunately it didn't make it but the tree was replaced without any question and faster than I could even hoped for the customer service of your company is as good if not better than any company I've ever worked with and that on its own has made me a customer for life

I ordered a 6' tree plus 6 plants. All were well packed inside one box. The shipment arrived quickly and everything was very healthy and all have new growth.

The crape myrtles I received were diseased! It may be Cercospora or some type of rust. A reliable and knowledgeable nurseryman would have seen the problem and either not have sent the myrtles or at the very least have warned me in advance. I am considering what options I have.