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The tree came quickly and is growing very well. I would recommend
Fast growing trees to anyone.
I emailed customer service. They told me to send pictures and then said they said to water them and they should survive. They didn't look like the pictures.
2 house plants were held up in the delivery process, 1 was back-ordered. The 2 that I received were completely dry with soil all over the interior of the shipping container. The plants themselves were still alive and I immediately transferred to larger pots with fresh soil and watered completely. It was fortunate that I had larger pots and soil available, or it may have been a complete loss. Luckily, the plants survived and are thriving.
We are so sorry to hear how your plants arrived but glad that they are recovering nicely! Let us know if you have any concerns!
The plant was placed in too large of a shipping box. It was not secured so it was turned upside down and smashed breaking branches off and found in this condition when opened. Very distressed as this was a very expensive plant.
Tree was packaged to be protected and shipment came without damage.
I ordered these 3 - 4 ft Nellie Steven's hollies in the 10 pack bundle and every tree came properly packed and in very good condition, and within days of ordering. It was well worth money and my trees are planted in the ground and already showing growth within the first week!
Lost two older trees and wanted to replace them with something different. Had seen them these on a home tv show and really liked the color and the size of these. Made an order and they arrived very quickly. There were instructions with them in regards to planting that were helpful.
Trees appear healthy but somewhat "fragile" almost as if they won't make it. Keeping my fingers crossed.
Packaging was good and correspondence with company quite comfortable.
We are sorry to hear this and reached out privately to help!
Was excited about getting our trees. When they arrived, 3 of the 4 were in bad shape. They were also packaged with the root ball on opposite sides of the box, which allowed growing medium to fall out of the pots. Luckily (I guess) Fast Growing replaced 2 of them. Another bad break. One of the two had its main stalk broken.
That one is getting replaced. We'll see what shape this one is.
We are so sorry that your plants arrived damaged! We're reaching out to make sure all is well now!
Fast and easy! Plant was in great condition and very healthy.
What I expected. Delivered early. Tree was in excellent condition. Very pleased. It says a lot that they deliver every service as stated. I chose this site because of the wonderful reviews and now I'm adding mine. Green it up!
Not sure how to get my refund as there was no contact information.
We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!
I purchased two trees. One arrive healthy. The other was clearly not ok. Drooping leaves. Sent picture to customer service. Never got a response.
The three little fig trees arrived in very good condition and are already showing new growth.
I had a bad experience, it was my first order and didn't get it at the time they told me.
Easy check out. Tree arrived as promised. Looking good several weeks in.
Good condition & size; very satisfied. Arrived in reasonable time and no damage'
It was advertised as to be received in 1 - 2 days but I didn't get it for 8 days. Half the leaves were in the pot and it was light so watered right away.
We are so sorry for the confusion! We ship our plants within 1-2 business days, but the time spent in transit is going to depend on where you are located in relation to our nursery. We have reached out to help!
I do not have to describe much My over all experience is not very well.
We're very sorry to hear that your order was not correct! We have reached out to make this right!
I bought 6 plants. Three of the six plants were abought dead when I got them. The packaging around the roots was very loose in a plastic bag and very dry. Two of them may recover but one is dead.
The other three plans look fine but one of them is just a single twig with a few leaves on it. It is definitely not what I was expecting for the money.
This is the second time I had a comlaint. If they do not resolve this one, I will never use them again.
We're so sorry to hear how your plants arrived! Shipping stress can cause plants to wilt and drop leaves but almost always make a full recovery! Being that we are plant people, we always like to ask our customers to give the plants a chance and not to give up on them too early. It looks like we are helping out with replacements!