Trees.com

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Trees.com
trees.com

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Georgia
1 review
0 helpful votes
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Great so far!
October 24, 2021

Quick, easy and helped me find what I needed. Hard to ask for more. Received my order on time and healthy.

Date of experience: October 24, 2021
Texas
1 review
0 helpful votes
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It Works!
October 24, 2021

Second time to order and everything goes quickly and smoothly.

Date of experience: October 24, 2021
North Carolina
1 review
0 helpful votes
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Key Lime etc
October 24, 2021

Received a Key Lime tree in great health along with fertilizer packet and repotting soil. Very content with purchase and shipping.

Date of experience: October 24, 2021
Georgia
1 review
0 helpful votes
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Very Happy!
October 24, 2021

Despite the fact that FedEx been to my box in half… My trees unfortunately packed well and survived shipment! They actually ended up larger than anticipated and in good health. I'm very excited they're already starting to grow!

Date of experience: October 24, 2021
Maine
1 review
0 helpful votes
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Did not have tree that was advertised
October 25, 2021

I was greatly disappointed when I ordered and paid for an Italian stone pine tree that was show on their web site. The photos were great. You could get it in two sizes. It had a guarantee that you could purchase for one year. I have been wanting to buy one for some time. I sent purchase order and the money and waited. After awhile I got an Email that it was on back order. I waited, then I got a second Email that that the Italian Stone pine would not be sent as it was no longer being carried. They did refund my money. How can a Company show an item that may or may not be carried? There should be some type of warning that it may not be available.

Date of experience: October 24, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry that we weren't able to ship this tree! Unfortunately when dealing with Mother Nature, she can be unpredictable and our inventory just wasn't up to par to ship. We do sincerely apologize again for the inconvenience!

Tennessee
2 reviews
0 helpful votes
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Great quality plants and customer service
October 24, 2021

I ordered a cherry tree and a heritage raspberry. I received a tree as a gift from fastgrowingtrees.com last year and needed a second one for pollination. Since I was very happy with my gifted tree I wanted to use this company again. Customer service was great and helped me pick out a variety that works with my existing cherry. The plants arrived well packaged without any damage and at lightning speed.
After planting I had some questions and even on a Sunday I was able to chat with a representative that gave me great tips to protect my new trees from frost.
Absolutely recommend fastgrowingtrees.com

Date of experience: October 24, 2021
North Carolina
1 review
0 helpful votes
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Mixed Results
October 25, 2021

Number of shrubs died within months, did not have warranty on them, so I lost approximately $300. Fast Shipping, shrubs packed well. Much pricier than Lowes and Home Depot. Customer service seems good.

Date of experience: October 24, 2021
Racheal S. — Trees.com Rep
over a year old

We're so sorry that you've had issues with a couple of trees! We have reached out privately so we can help!

Louisiana
1 review
0 helpful votes
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Dead-ish tree
October 25, 2021

Hi. I sent my comment within the 48 hours to alert the folks that my tree had zero live leaves, but no response... I am trying to revive it, but I paid for a 6 foot tree. Had I known it was going to arrive like that, I would have ordered a smaller, less expensive size, and put in the same work. I wasn't expecting my hydrangea to come like the picture, either, but the sparsely leaved "bush" is pretty disappointing. I'll be more than happy to eat my words if these turn out great, but right now, the plants and I are struggling.

Date of experience: October 24, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry to hear how your plants arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!

California
2 reviews
0 helpful votes
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FirstTime
October 24, 2021

First time buyer, let's see how my tree are packed and shipped.

Date of experience: October 23, 2021
California
1 review
0 helpful votes
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Wrong answer so bought wrong tree!
October 25, 2021

I ordered a Pakistani Mulberry tree and was told the Everblooming one was the same thing. It was NOT and ended up being a dwarf ant two foot of the top irreparably broken! SAD!

Date of experience: October 23, 2021
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your tree arrived! We have sent a private message to get some photos so we can take a look and help out!

California
1 review
0 helpful votes
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Review
October 25, 2021

Plants were not packed with care and some were damaged some not very healthy
I like the products some could be healthier and some could have been packaged better

Date of experience: October 23, 2021
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Utah
1 review
0 helpful votes
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As if the nursery was next door.
October 23, 2021

What a pleasant surprise to receive such healthy looking trees with good roots. Can't wait to purchase more.

Date of experience: October 23, 2021
Arkansas
1 review
0 helpful votes
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Very Good Experience
October 23, 2021

Very good experience-product was delivered timely and in good condition

Date of experience: October 23, 2021
Oregon
1 review
0 helpful votes
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Needs better shipping and health of bush/tree
October 25, 2021

They arrived. Unfortunately, they were not in the state that I would hope to of received from a citrus tree producer. It's unfortunate that this experience has been so disappointing. Neither the trees nor bushes I got look healthy. They are all rootbound and have holes in most of the leaves. At least 80% of the leaves were damaged with holes or pests damage and broken limbs.

I will not be going through you guys ever again.

The only thing good about this company so far was the customer service and I assume that's because of how bad your trees are on arrival and how horrible the delivery process is.

You really need to look into your delivery process because your drivers do not take care of your plants well enough for them to look good when they get here a week later.

A company is only as strong as its weakest link. Take this as constructive criticism and hopefully, things get better.

Date of experience: October 23, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry for the issues with your order being delayed! Unfortunately all the carriers are experiencing issues with delays due to their staff shortage. We apologize again for the inconvenience and glad we've been able to make it right!

Washington
1 review
0 helpful votes
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Problems with FedEx
October 25, 2021

Have had great service from FGT but wish they had shipping options other than FedEx. Every shipment has been delayed & several times the trees arrive dead. FGT has been great about sending replacements

Date of experience: October 23, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry for the issues with your order being delayed! Unfortunately all the carriers are experiencing issues with delays due to their staff shortage. We apologize again for the inconvenience and glad we've been able to make it right!

Texas
1 review
0 helpful votes
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Good product
October 23, 2021

So far, I have bought two beautiful plants from the site, both of them arrived in very good condition. The plants were in very healthy state. This is a good were you can buy your plants with confidence.

Date of experience: October 23, 2021
New York
1 review
0 helpful votes
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Autumn Trees
October 23, 2021

Some leaves had fallen off in shipping carton. Taped straight staves help to keep trees straight.
Ordering easy; arrived in a timely manner. Though not in your control, shipping box arrived upright, not flat, as clearly stated on box. Trees should be guaranteed through 1st year; you shouldn't have to pay a fee for that guarantee.

Date of experience: October 23, 2021
Massachusetts
3 reviews
0 helpful votes
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Shrubs
October 23, 2021

Ordered online, received quickly. Did not receive the exact order. I ordered all white and received a red and purple in the order. It's the end of the the season so I don't know how the hydrangeas are going to turn out. So far they look fine.

Date of experience: October 23, 2021
Alabama
1 review
0 helpful votes
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Greenville
October 23, 2021

Easy and quick was the overall experience with this order.

Date of experience: October 23, 2021
Georgia
1 review
0 helpful votes
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Order details
October 23, 2021

Easy to use website. The website was extremely easy to use

Date of experience: October 23, 2021

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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