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Quick, easy and helped me find what I needed. Hard to ask for more. Received my order on time and healthy.
Second time to order and everything goes quickly and smoothly.
Received a Key Lime tree in great health along with fertilizer packet and repotting soil. Very content with purchase and shipping.
Despite the fact that FedEx been to my box in half… My trees unfortunately packed well and survived shipment! They actually ended up larger than anticipated and in good health. I'm very excited they're already starting to grow!
I was greatly disappointed when I ordered and paid for an Italian stone pine tree that was show on their web site. The photos were great. You could get it in two sizes. It had a guarantee that you could purchase for one year. I have been wanting to buy one for some time. I sent purchase order and the money and waited. After awhile I got an Email that it was on back order. I waited, then I got a second Email that that the Italian Stone pine would not be sent as it was no longer being carried. They did refund my money. How can a Company show an item that may or may not be carried? There should be some type of warning that it may not be available.
I ordered a cherry tree and a heritage raspberry. I received a tree as a gift from fastgrowingtrees.com last year and needed a second one for pollination. Since I was very happy with my gifted tree I wanted to use this company again. Customer service was great and helped me pick out a variety that works with my existing cherry. The plants arrived well packaged without any damage and at lightning speed.
After planting I had some questions and even on a Sunday I was able to chat with a representative that gave me great tips to protect my new trees from frost.
Absolutely recommend fastgrowingtrees.com
Number of shrubs died within months, did not have warranty on them, so I lost approximately $300. Fast Shipping, shrubs packed well. Much pricier than Lowes and Home Depot. Customer service seems good.
We're so sorry that you've had issues with a couple of trees! We have reached out privately so we can help!
Hi. I sent my comment within the 48 hours to alert the folks that my tree had zero live leaves, but no response... I am trying to revive it, but I paid for a 6 foot tree. Had I known it was going to arrive like that, I would have ordered a smaller, less expensive size, and put in the same work. I wasn't expecting my hydrangea to come like the picture, either, but the sparsely leaved "bush" is pretty disappointing. I'll be more than happy to eat my words if these turn out great, but right now, the plants and I are struggling.
We are so sorry to hear how your plants arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!
First time buyer, let's see how my tree are packed and shipped.
I ordered a Pakistani Mulberry tree and was told the Everblooming one was the same thing. It was NOT and ended up being a dwarf ant two foot of the top irreparably broken! SAD!
We're so sorry to hear how your tree arrived! We have sent a private message to get some photos so we can take a look and help out!
Plants were not packed with care and some were damaged some not very healthy
I like the products some could be healthier and some could have been packaged better
We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!
What a pleasant surprise to receive such healthy looking trees with good roots. Can't wait to purchase more.
Very good experience-product was delivered timely and in good condition
They arrived. Unfortunately, they were not in the state that I would hope to of received from a citrus tree producer. It's unfortunate that this experience has been so disappointing. Neither the trees nor bushes I got look healthy. They are all rootbound and have holes in most of the leaves. At least 80% of the leaves were damaged with holes or pests damage and broken limbs.
I will not be going through you guys ever again.
The only thing good about this company so far was the customer service and I assume that's because of how bad your trees are on arrival and how horrible the delivery process is.
You really need to look into your delivery process because your drivers do not take care of your plants well enough for them to look good when they get here a week later.
A company is only as strong as its weakest link. Take this as constructive criticism and hopefully, things get better.
We are so sorry for the issues with your order being delayed! Unfortunately all the carriers are experiencing issues with delays due to their staff shortage. We apologize again for the inconvenience and glad we've been able to make it right!
Have had great service from FGT but wish they had shipping options other than FedEx. Every shipment has been delayed & several times the trees arrive dead. FGT has been great about sending replacements
We are so sorry for the issues with your order being delayed! Unfortunately all the carriers are experiencing issues with delays due to their staff shortage. We apologize again for the inconvenience and glad we've been able to make it right!
So far, I have bought two beautiful plants from the site, both of them arrived in very good condition. The plants were in very healthy state. This is a good were you can buy your plants with confidence.
Some leaves had fallen off in shipping carton. Taped straight staves help to keep trees straight.
Ordering easy; arrived in a timely manner. Though not in your control, shipping box arrived upright, not flat, as clearly stated on box. Trees should be guaranteed through 1st year; you shouldn't have to pay a fee for that guarantee.
Ordered online, received quickly. Did not receive the exact order. I ordered all white and received a red and purple in the order. It's the end of the the season so I don't know how the hydrangeas are going to turn out. So far they look fine.
Easy and quick was the overall experience with this order.
Easy to use website. The website was extremely easy to use
We are so sorry that we weren't able to ship this tree! Unfortunately when dealing with Mother Nature, she can be unpredictable and our inventory just wasn't up to par to ship. We do sincerely apologize again for the inconvenience!