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I'm sorry but I was not satisfied with to product.
I ordered three trees and they all arrived safely and in good shape. The instructions for planting were helpful since I wasn't ready to plant two of them the day they arrived. I would definitely order again!
I order an avocado & olive tree and both arrived in perfect shape. Both trees are thriving and I'm very pleased with the whole experience. Shipping was very quick as well. Looking forward to placing more orders in the future.
The tree arrived unestablished with very few routes. Only a stick in straw pretty much. It's about withered now.
We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!
I placed an order and it shipped quickly however the carrier was not as responsive as the shipper. So Fast Growing Trees sent another order free of charge since FedEx dropped the ball
Quick and easy! Delivered quickly and plant was in great shape! Excited to see how it progresses. Will definitely purchase more items in the future!
Got the 2 trees with no leaves on them. Have had them for about 2 weeks now and there are still no leaves. Your advertising about FAST Growing is false.
We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!
I enjoy purchasing my plants from this company. If there is any type of issue, they always make it right! Sure, the prices may seem really high, but the plants arrive in the best condition and they have done the hard part of raising them into strong plants/trees.
Customer service was easy to work with and completely understood my problem and shipped me a new tree immediately.
I ordered two trees, one was near death and I'm hoping is able to recover. But the box was torn open and barely held together. Always had good luck in the past but disappointed with this order
We are so sorry to hear how your tree arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!
Most of the root ball broke away from the plant before I could get it in the ground. The tree isn't dead but barely hanging in there. Hopefully it survives the shock, regrows a root system and continues growing.
Excellent service and product. Service representative was extremely helpful and accommodating trees were helpful and well packaged
Horrible did not get my trees and no one responding to my emails. I want something done
It looks like your growing zone is currently closed, we are so sorry for any confusion! We are reaching out privately as we haven't received any emails.
Wonderful, informative, insightful, pleasant, warm, patient
Tree was delivered fine. I planted it right away. The tree stated wilting within 3 days. After a week leaves were turning brown. By three weeks all leaves were brown and wilted.
We are so sorry that your tree didn’t make it! We have reached out privately to help!
The tree is not doing well at all, since it arrived and was planted. We also saw a larger tree of the same exact type at Walmart for 1/3 of the price and they looks much healthier than the one that was shipped to me. Definitely won't ever order from this website again. Expensive lesson for me.
We're sorry to hear that your tree isn’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!
The first tre I purchased got caught up in shipping delays, and the tree was dead by the time it got to me. I called and told them what happened, they sent me a new one, and it looks very healthy, I'm pleased.
I received two of my tress totally destroyed the box was totally smashed. I emailed an no one has replied until
Now
I was looking for a housewarming gift for friends that moved to Florida and came across an ad for palm trees, what a great idea! I was a little hesitant about ordering a palm tree online, but I am so glad I did. When it arrived it was exactly what I had imagined. Once it was taken out of the box, the palm tree opened right up and spread its palms. It is absolutely beautiful!
We're so sorry to hear that your palm tree wasn’t what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!