Trees.com

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Trees.com
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Nebraska
2 reviews
0 helpful votes
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Superior Plum Tree
March 3, 2022

Received it last fall. Very well packaged. Tree was in awesome shape. Very tall for
The cost. So excited to get my spring order. Worth every penny.

Date of experience: March 2, 2022
California
1 review
0 helpful votes
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Very Satisfied with my purchase
March 3, 2022

Items arrived quick, well packed and very satisfied with my items

Date of experience: March 2, 2022
Texas
1 review
0 helpful votes
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Excellent plants and advice
March 2, 2022

I am 90, and usually not this easy. Great photos of plants. The plants arrive appearing to be very healthy.
I have called with questions, and received excellent advice, and in one case, the rep had to find someone else who was more familiar with the particular tree, a magnolia stellata. I called after the fact and was given credit for a coupon I found from an earlier purchase.

Date of experience: March 2, 2022
Massachusetts
1 review
0 helpful votes
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Awful
March 3, 2022

Never delivered and I was never told it was back ordered for a month!

Date of experience: March 2, 2022
Racheal S. — Trees.com Rep
over a year old

We are so sorry we haven't been able to ship your tree! We want to ensure all of our plants are healthy before shipping. We apologize again for the inconvenience!

Virginia
1 review
0 helpful votes
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Why send a survey before you send a product
April 1, 2022

I had to call to see when the trees were going to be sent, April 11 was the answer since I'm in zone 5, this makes sense and I don't have an issue with that. Charging me immediately and not sending anything or communicating when the order will ship is wrong. There was no update, nothing but an order number and processed payment. If your going to charge me 2 months before you send it, how about sending me some more trees, and I'll pay you when the fruit ripens.

Date of experience: March 2, 2022
Racheal S. — Trees.com Rep
over a year old

We are very sorry for the confusion about when your order will ship! We are glad we were able to help out with this!

New Jersey
1 review
1 helpful vote
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Rainbow tree
March 2, 2022

I received my tree in poor condition. I k ow it goes through stress from shipping but is still looking very unhealthy. I have reached out to see if i should cut it back to help with new growth and got no response. I will give it a month or so before asking for a replacement or refund.

Date of experience: March 2, 2022
Racheal S. — Trees.com Rep
over a year old

We are so sorry to hear how your tree arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!

New York
1 review
0 helpful votes
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So far so good!
March 2, 2022

Just got my trees but they're looking health and ready to go. Customer service was top notch too.

Date of experience: March 2, 2022
California
1 review
1 helpful vote
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Damaged trees
March 2, 2022

I received my order and 3 of the 40 trees were damaged. I have sent an email hoping for replacments but haven't heard from customer support.

Date of experience: March 1, 2022
Racheal S. — Trees.com Rep
over a year old

We are so sorry to hear how your trees arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!

New York
1 review
0 helpful votes
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Childhood Memories
March 1, 2022

Easy transaction, fast shipping, unbelievable packaging. There was a two day delivery delay, but the packaging was so well done, no problem.

Date of experience: March 1, 2022
Florida
3 reviews
0 helpful votes
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Beautiful banana trees.
March 1, 2022

Trees were carefully packaged, in good condition. I will definitely buy again.

Date of experience: March 1, 2022
Oregon
1 review
0 helpful votes
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Very helful
March 1, 2022

I initially called to ask suggestions to fit a specific need. The person not only found the perfect for they ensured it would for my climate zone. They then told me to wait three weeks to order to ensure safety from cold weather. I love you he shipping app. Shipment across countru was very efficient in nice packaging.

Date of experience: March 1, 2022
Florida
2 reviews
0 helpful votes
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Smaller than expected
March 1, 2022

The description was on gallon which is typically a 6 inch nursery pot. The pot was a short 6 inch pot and the vanilla plant and half the soil were spilled in the packaging bag.

Date of experience: March 1, 2022
California
3 reviews
0 helpful votes
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Condo Avocado
March 1, 2022

I saw what interested me, read the info the site provided and bought the tree. Very easy.

Date of experience: March 1, 2022
Texas
2 reviews
0 helpful votes
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Always alive and well
March 1, 2022

I always buy from here. Not the cheapest but the best quality.

Date of experience: March 1, 2022
Florida
1 review
0 helpful votes
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Lovely Trees
March 1, 2022

I received 10 Italian cypress trees, wrapped well and secure. I planted all 10 per the instructions and they're all alive and well 3 weeks later. In a few years, we will have the privacy they were purchased to provide.
I'm very pleased with the trees themselves and the packaging and speed with which they arrived.

Date of experience: March 1, 2022
Florida
1 review
0 helpful votes
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Very happy
February 28, 2022

Everything came timely and healthy. I purchased a cocktail tree with 4 different fruits. All branches have blooms. Ice cream banana tree in a pot for now and 2 passion fruit plants in the ground all doing beautifully.

Date of experience: February 28, 2022
California
1 review
0 helpful votes
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Coco Palm for California Yard
February 28, 2022

The tree arrived in excellent shape and was well protected. I could not be happier.

Date of experience: February 28, 2022
Oregon
1 review
0 helpful votes
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Nice trees
February 28, 2022

Good service and timely shipping. Condition looks great, thanks.

Date of experience: February 28, 2022
Texas
1 review
0 helpful votes
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Great trees and service
February 28, 2022

My trees reached in good condition. Also one of the trees was quickly replaced as it seemed damaged in shipping. Sometimes people have not paid attention to keep the box flat but the way plant was. Tied, it did not hit the floor. I have also talked to some garden experts and taken advice on what might work for my zone.

Date of experience: February 28, 2022
Florida
2 reviews
2 helpful votes
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Love it!
February 28, 2022

Everything great, smooth process and on time delivery. Thanks

Date of experience: February 28, 2022

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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