Trees.com

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Texas
1 review
0 helpful votes
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Roses and alvacado
March 6, 2022

Very happy with rose bushes. Disappointed in the alvacado tree. 1/3 of the leaves off in the box. Sent email to address on the email on my order. No response. Called phone # 10 days later snd was told it was probably handling from FedEx. Told to give tree a couple of months to respond. Only one branch left with 5 leaves on it. Will see how if it comes around. Told by customer service that the email address was not a good one to respond my concerns. Them why is the address on my email about my order?

Date of experience: March 6, 2022
Georgia
1 review
0 helpful votes
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Holly trees
March 6, 2022

I ordered 20 Holly trees to plant along one side of my backyard to separate it from the neighbor's yard. The trees arrived in very good condition and we are slowly getting them in the ground. So far going well and all trees are looking good. It should eventually make a good privacy fence and so much better looking than a man-made fence.

Date of experience: March 6, 2022
Florida
1 review
0 helpful votes
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Setting area plants
March 6, 2022

The order was easy to place and plants arrived very quick. I ordered 4 and two came in excellent condition but UPS left them on my porch standing upside down when the box was clearly marked lay flat. The other two looked like the had been crushed or may got frost. Most of the leaves we broken or dead. The soil was very dry. Hoping after I replanted and watered good they will be healthy enough to come back. I order the white pots but they were so crushed they were mid shaped. I did not try to get this correct so not the companies fault. Quicker and easier to just correct myself. I did not give a 5 because 2 were water properly and two were not causing plant stress and they came the same day.

Date of experience: March 6, 2022
Tennessee
1 review
0 helpful votes
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Healthy plants
March 6, 2022

The plants arrived quickly, and were packaged very well. They were well protected and looked very healthy when they were unboxed. There were buds on the blueberry plant and there is already new growth of the blackberries within the first two weeks. I am very happy with my plants and FGT.

Date of experience: March 6, 2022
Missouri
1 review
0 helpful votes
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I haven't received my order
March 8, 2022

Order hasn't even shipped and it has been a month.

Date of experience: March 6, 2022
Racheal S. — Trees.com Rep
over a year old

We're sorry for the delay in your order! It looks like you are in one of our colder growing zones so we have your order delayed for shipping until Spring. We have reached out privately!

South Carolina
1 review
0 helpful votes
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Thuja Green Giants
March 6, 2022

I love fast growing trees and started buying all my large houseplants and outdoor trees/shrubs from them. I recently got 50 thuja green giants from them and they all arrived within two days of ordering healthy and happy and so far are doing great.

Date of experience: March 6, 2022
Florida
1 review
0 helpful votes
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Size was not as stated in the purchase. Unsatisfactory
March 8, 2022

Unsatisfactory. I will not purchase any more trees from your company. Even though ther are a few more trees that I'm interested in my ideal is not to deal with your company anymore. You are too expensive for the sizes you mail out.

Date of experience: March 6, 2022
Racheal S. — Trees.com Rep
over a year old

It doesn't look like a tree was purchased that we sell by height, but rather by gallon size. We're so sorry for the inconvenience and for any confusion!

Washington
1 review
0 helpful votes
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Great customer service
March 6, 2022

Great conversation, interactive, informative and knowledgeable

Date of experience: March 5, 2022
Massachusetts
1 review
0 helpful votes
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Good experience
March 6, 2022

This is the first time I've ordered from them. So far so good. The tree arrived on time and in good condition. It seems to have survived its planting well and leaflets are sprouting.

Date of experience: March 5, 2022
Nevada
1 review
0 helpful votes
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Great customer service
March 6, 2022

I was happy with the representatives that helped me solve my issue and how knowledgeable the team was. They helped me to care for my trees.

Date of experience: March 5, 2022
South Carolina
2 reviews
0 helpful votes
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Very Happy
March 6, 2022

I order many things online and Fast Growing trees has by far been the best - they are packaged wonderfully and good sized!

Date of experience: March 5, 2022
Texas
2 reviews
0 helpful votes
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So happy with my new trees!
March 5, 2022

Just ordered four trees and they were all received well and in great shape. Can't wait to see them in full bloom.

Date of experience: March 5, 2022
Massachusetts
1 review
0 helpful votes
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Young Weeping Birch
March 5, 2022

Had exactly what I was looking for at a reasonable price

Date of experience: March 5, 2022
California
2 reviews
0 helpful votes
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My plants arrived quickly and in good shape.
March 5, 2022

Plants have been in the ground about 2 weeks. New leaves are starting to sprout.

Date of experience: March 5, 2022
Oregon
1 review
0 helpful votes
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Fast service
March 5, 2022

I received my plant's packaged very well. The service was great, fast shipping, professional.

Date of experience: March 5, 2022
Texas
2 reviews
0 helpful votes
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DON'T EXPECT INTEGRITY
March 7, 2022

After spending $170 on 1 tree I asked to delay delivery a few days so I would be home to receive it. No problem, they told me. Then they resold my tree and put me on the backorder list. I told them that is a chicken way to do business and to refund my money.

Date of experience: March 5, 2022
Racheal S. — Trees.com Rep
over a year old

We are so sorry that we weren't able to ship this tree! Unfortunately when dealing with Mother Nature, she can be unpredictable and our inventory just wasn't up to par to ship. We do sincerely apologize again for the inconvenience!

Pennsylvania
1 review
0 helpful votes
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Do Not Buy From FGT
March 7, 2022

Purchased a fairly large and expensive order in early February with the written understanding that it would be shipped on or after March 28th. Order was shipped immediately while I had 3 inches of snow with 18 degrees Temps and frozen ground.
Contacted customer service as soon as I received the FedEx delivery notice but they didn't accept any responsibility and just said to grow everything indoors or leave outside and they would be fine, but refused to send me that direction in a written email. There are plenty of other good companies out there to order from such as Onegreenworld.com. I will never order from FGT again.

Date of experience: March 5, 2022
Racheal S. — Trees.com Rep
over a year old

We are very sorry to hear about your experience! We have reached out privately to help out!

California
1 review
0 helpful votes
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No leaves
March 7, 2022

Of course Japanese maples have no leaves in the winter when you shipped my 5 trees for $580. How will I know if they grow in the spring or summer? You give me a 30 day return policy? I need a 1 year return policy. You guys sent me a couple sticks with no buds 1 inch branches and I couldn`t be more disappointed!

Date of experience: March 4, 2022
Racheal S. — Trees.com Rep
over a year old

Your trees are dormant which is normal this time of year. Once your temps warm up, your trees will begin leafing out and be beautiful! We've reached out privately to help!

Illinois
1 review
0 helpful votes
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Oops! Mailed to soon
March 5, 2022

Was informed that the trees I ordered would be mailed in mid April, received them mid February.

Date of experience: March 4, 2022
New Mexico
1 review
0 helpful votes
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Overall shopping experience
March 7, 2022

Easy to order; no cliches. Advertisement was spot on. I liked the availability of the products and the number of selections.

Date of experience: March 4, 2022
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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