Trees.com

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Trees.com
Trees.com
trees.com

Our reviews monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

Write a review
Reviews that mention popular topics
Michigan
2 reviews
0 helpful votes
Follow Ernest N.
Unfollow Ernest N.
Share Review
Report Review
Just what I wanted
April 18, 2022

Not to bad, holly trees were very cleverly packaged keeping them secure throughout transit and little if any damage occurred.

Date of experience: April 17, 2022
Ohio
1 review
0 helpful votes
Follow Hollie D.
Unfollow Hollie D.
Share Review
Report Review
Great trees
April 18, 2022

Trees arrived strong and healthy. Great packaging as well.

Date of experience: April 17, 2022
Texas
1 review
0 helpful votes
Follow Phyllis W.
Unfollow Phyllis W.
Share Review
Report Review
Fantastic
April 18, 2022

Everythhng worked smoothly. The tree is growing very well. It came so well packaged that if the carrier had stood it on its hesd, it would have been fine!

Date of experience: April 17, 2022
Wisconsin
1 review
0 helpful votes
Follow Scott I.
Unfollow Scott I.
Share Review
Report Review
Trees came perfectly packed
April 18, 2022

Trees came perfectly packed and in good condition.

Date of experience: April 17, 2022
North Carolina
1 review
0 helpful votes
Follow Andy Z.
Unfollow Andy Z.
Share Review
Report Review
Packed poorly and destroyed on arrival
April 20, 2022

My plants arrived totally out of the pots, all the soil loose in the box, plants broken up. Sent photos, received replacement, exactly the same crushed mess. I don't know what these plants look like when the leave the company, but when the got to me they were garbage. Got refund and never again.

Date of experience: April 17, 2022
Racheal S. — Trees.com Rep
over a year old

We are so sorry for how your plants kept arriving to you! We're glad we could make it right!

Texas
1 review
0 helpful votes
Follow Karen L.
Unfollow Karen L.
Share Review
Report Review
Already did this!
April 18, 2022

I was looking for wisteria and it was on the website.

Date of experience: April 17, 2022
Maine
1 review
0 helpful votes
Follow Wendy R.
Unfollow Wendy R.
Share Review
Report Review
Beautiful trees
April 18, 2022

I received my trees today, very healthy, beautiful with buds on them

Date of experience: April 17, 2022
Ohio
1 review
0 helpful votes
Follow Kelli C.
Unfollow Kelli C.
Share Review
Report Review
Excellent service
April 18, 2022

The gentleman that I spoke to when ordering was excellent everything was very efficient the company made everything very easy and professional. I will most definitely use this company again

Date of experience: April 17, 2022
Louisiana
1 review
0 helpful votes
Follow Brooke Y.
Unfollow Brooke Y.
Share Review
Report Review
Overall great experience
April 18, 2022

I spent months looking through landscaping trees, bushes and flowers as well as fruiting trees and bushes. After mapping out my yard for my first order of trees, I am pleased to say I will order more. The apples trees for my first purchase are exactly what I expected given other reviewers comments and website description. I cannot wait to enjoy all the fruit they have to offer as well as future purchases.

Date of experience: April 17, 2022
North Carolina
1 review
0 helpful votes
Follow John G.
Unfollow John G.
Share Review
Report Review
Not what I expected
April 20, 2022

Ordered 4 Maple tree from their website 6ft in size
When they arrived they were nothing but twigs, looking nothing like what I saw on line on their website. Called and expressed my displeasure and told the rep I wanted my money back and to start return process. I was told that was not possible. After several calls I was told I would have to pay for shipping and there was a 25% restocking fee. End up agreeing to a 35% discount and keeping the trees which I donated.
Horrible experience will never by from website again

Date of experience: April 17, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry for your experience and glad we could help make it right with a discount. Keep in mind we're a nursery selling baby trees that are also just coming out of dormancy. Once they're planted and given some time, they'll take off and be beautiful!

California
1 review
0 helpful votes
Follow Patrick A.
Unfollow Patrick A.
Share Review
Report Review
Healthy tree
April 18, 2022

The tree is well packed and healthy
I am happy with the service.

Date of experience: April 17, 2022
Wisconsin
1 review
0 helpful votes
Follow Marcus S.
Unfollow Marcus S.
Share Review
Report Review
Small and not the advertised size
April 20, 2022

I bought 10 1-2' green giants. Most were 6 to 10 inches. None over a foot.

Date of experience: April 17, 2022
Racheal S. — Trees.com Rep
over a year old

We're very sorry to hear that your trees are not the correct height! We have sent a private message to get some photos so we can assist you further!

Pennsylvania
1 review
0 helpful votes
Follow Pauline G.
Unfollow Pauline G.
Share Review
Report Review
Great Experience
April 18, 2022

Great access and fast replies. They are always there to help with any problems.

Date of experience: April 17, 2022
North Carolina
1 review
0 helpful votes
Follow Christopher B.
Unfollow Christopher B.
Share Review
Report Review
Nice tree but wrong variety TWICE!
April 18, 2022

I ordered a purple leaf Hollywood plum. I received a different variety. They sent a replacement. The replacement's tag says Hollywood but it has bright green leaves. Not even a hint of purple. So it seems it's a game of roulette as to what you will get. Nice tree, whatever it is.

Date of experience: April 17, 2022
Mexico
1 review
0 helpful votes
Follow Teresa R.
Unfollow Teresa R.
Share Review
Report Review
Trees very small and not growing
April 18, 2022

The trees I ordered were the largest available and the shipping company just left them in the driveway not even in the position the box clearly indicated. The trees were damaged with cut branches and they are not recovering at all. I even paid the extra fee for oversized boxes and from all of my 7 trees only 2 seem to not be that damaged. I don't even find a place to send an email to ask for my guarantee which I also paid an extra amount for it.

Date of experience: April 17, 2022
Oklahoma
1 review
0 helpful votes
Follow Mary Z.
Unfollow Mary Z.
Share Review
Report Review
My ban
April 20, 2022

My purchase never came. I finally got a refund. I am very disappointed.

Date of experience: April 17, 2022
Racheal S. — Trees.com Rep
over a year old

We are so sorry that your plants were never delivered but glad we were ultimately able to make it right! We apologize for the inconvenience!

Massachusetts
1 review
0 helpful votes
Follow Ron W.
Unfollow Ron W.
Share Review
Report Review
FedEx issue
April 20, 2022

I live in Connecticut and my tree was shipped from FGT in South Carolina to Pennsylvania. It sat there for a couple days then was shipped to Orlando. I eventually received it more than 10-days after it was shipped. I planted it two days after receiving because of heavy rain. Hopefully the tree will survive. It's been a couple weeks since I planted. Do not see any growth yet. Hopefully the stress of the shipping process didn't harm the tree. Despite the delay, the package box was still in good shape. I don't blame FGT for the delivery issues but hope they honor the warranty for deciduous trees if this one doesn't grow. I've planted dozens of trees/bushes over the years and have a 100% success rate. Hope it continues. Hopefully I can update this review with good news.

Date of experience: April 17, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear about the issues with delivery! We have your plants covered if they do not recover so please keep us updated through the next few weeks and we'll be happy to help!

Colorado
1 review
0 helpful votes
Follow Don V.
Unfollow Don V.
Share Review
Report Review
Great plants and speedy delivery
April 17, 2022

Easy to use website to search for the right plants for our location. The plants were a bit small for the money but were very healthy and are doing well.

Date of experience: April 17, 2022
Florida
2 reviews
0 helpful votes
Follow Terry O.
Unfollow Terry O.
Share Review
Report Review

No problems placing order, easy website use and simple ordering. Quick shipping.

Date of experience: April 17, 2022
Maryland
1 review
0 helpful votes
Follow Steve M.
Unfollow Steve M.
Share Review
Report Review
Cherry Tree
April 17, 2022

Delivery on time tree in good shape planting was easy now let's see it produce

Date of experience: April 17, 2022

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
See all photos