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Not to bad, holly trees were very cleverly packaged keeping them secure throughout transit and little if any damage occurred.
Trees arrived strong and healthy. Great packaging as well.
Everythhng worked smoothly. The tree is growing very well. It came so well packaged that if the carrier had stood it on its hesd, it would have been fine!
Trees came perfectly packed and in good condition.
My plants arrived totally out of the pots, all the soil loose in the box, plants broken up. Sent photos, received replacement, exactly the same crushed mess. I don't know what these plants look like when the leave the company, but when the got to me they were garbage. Got refund and never again.
I was looking for wisteria and it was on the website.
I received my trees today, very healthy, beautiful with buds on them
The gentleman that I spoke to when ordering was excellent everything was very efficient the company made everything very easy and professional. I will most definitely use this company again
I spent months looking through landscaping trees, bushes and flowers as well as fruiting trees and bushes. After mapping out my yard for my first order of trees, I am pleased to say I will order more. The apples trees for my first purchase are exactly what I expected given other reviewers comments and website description. I cannot wait to enjoy all the fruit they have to offer as well as future purchases.
Ordered 4 Maple tree from their website 6ft in size
When they arrived they were nothing but twigs, looking nothing like what I saw on line on their website. Called and expressed my displeasure and told the rep I wanted my money back and to start return process. I was told that was not possible. After several calls I was told I would have to pay for shipping and there was a 25% restocking fee. End up agreeing to a 35% discount and keeping the trees which I donated.
Horrible experience will never by from website again
We're so sorry for your experience and glad we could help make it right with a discount. Keep in mind we're a nursery selling baby trees that are also just coming out of dormancy. Once they're planted and given some time, they'll take off and be beautiful!
The tree is well packed and healthy
I am happy with the service.
I bought 10 1-2' green giants. Most were 6 to 10 inches. None over a foot.
We're very sorry to hear that your trees are not the correct height! We have sent a private message to get some photos so we can assist you further!
Great access and fast replies. They are always there to help with any problems.
I ordered a purple leaf Hollywood plum. I received a different variety. They sent a replacement. The replacement's tag says Hollywood but it has bright green leaves. Not even a hint of purple. So it seems it's a game of roulette as to what you will get. Nice tree, whatever it is.
The trees I ordered were the largest available and the shipping company just left them in the driveway not even in the position the box clearly indicated. The trees were damaged with cut branches and they are not recovering at all. I even paid the extra fee for oversized boxes and from all of my 7 trees only 2 seem to not be that damaged. I don't even find a place to send an email to ask for my guarantee which I also paid an extra amount for it.
My purchase never came. I finally got a refund. I am very disappointed.
We are so sorry that your plants were never delivered but glad we were ultimately able to make it right! We apologize for the inconvenience!
I live in Connecticut and my tree was shipped from FGT in South Carolina to Pennsylvania. It sat there for a couple days then was shipped to Orlando. I eventually received it more than 10-days after it was shipped. I planted it two days after receiving because of heavy rain. Hopefully the tree will survive. It's been a couple weeks since I planted. Do not see any growth yet. Hopefully the stress of the shipping process didn't harm the tree. Despite the delay, the package box was still in good shape. I don't blame FGT for the delivery issues but hope they honor the warranty for deciduous trees if this one doesn't grow. I've planted dozens of trees/bushes over the years and have a 100% success rate. Hope it continues. Hopefully I can update this review with good news.
We're so sorry to hear about the issues with delivery! We have your plants covered if they do not recover so please keep us updated through the next few weeks and we'll be happy to help!
Easy to use website to search for the right plants for our location. The plants were a bit small for the money but were very healthy and are doing well.
No problems placing order, easy website use and simple ordering. Quick shipping.
Delivery on time tree in good shape planting was easy now let's see it produce
We are so sorry for how your plants kept arriving to you! We're glad we could make it right!