Trees.com

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Trees.com
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Massachusetts
1 review
0 helpful votes
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What a WONDERFUL COMPANY!
May 24, 2022

Recently I ordered a Meyer Lemon Tree. It arrived very healthy, but the top half was bent over like an upside down "L". I called up Fastest Growing Trees, took a photo of my Meyer Lemon Tree to show the rep and without hesitation, told me another one would be sent to me as a replacement. It arrived in all its glory. I can't thank Fastest Growing Trees enough for their generousity in replacing my tree. I am so very grateful for them and surely will do business with them again! Wonderful Company!

Date of experience: May 24, 2022
Florida
1 review
0 helpful votes
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Fruiting trees
May 24, 2022

Ordered two different peach trees. One didn't ship well. They replaced it quickly. I also ordered a pear tree too. All are doing well.

Date of experience: May 24, 2022
Illinois
1 review
0 helpful votes
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Plants were not in good health.
May 26, 2022

I received a refund on part of my order. I regret not asking for a refund on all of my order. The plants have not done well and had pests.

Date of experience: May 24, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry that your plants are not recovering after transit! We've reached out privately to get some updated photos!

Florida
2 reviews
0 helpful votes
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The free Japanese Maple died almost right away.
May 24, 2022

The trees came fast and took root with new growth! I can't wait to see them bloom!

Date of experience: May 24, 2022
Washington
1 review
0 helpful votes
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Bloodgood Japanese Maple
May 24, 2022

Received this as a birthday present. Very easy to purchase online and the tree arrived promptly and in great shape.

Date of experience: May 24, 2022
New York
2 reviews
0 helpful votes
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Spreading Yew
May 24, 2022

After a considerable search I found FastGrowing Trees on line and found the dwarf spreading yews that I had difficulty finding in my area of Massachusetts. The process to purchase was fast and easy and when I received my bushes they were vibrant and healthy with simple to follow planting instructions included. I will be purchasing from this vendor in the future for sure!

Date of experience: May 24, 2022
Illinois
1 review
0 helpful votes
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Quite good. Ordering was easy and delivery was very fast. I did a last-minute thing before Mother's Day and it got here easily on time.

Date of experience: May 24, 2022
Texas
1 review
0 helpful votes
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Never received the order-damaged in shipping
May 26, 2022

The shipment was damaged and was never delivered. It was returned to the seller. I had to call them about the return. They did not reach out to me. The "chat" took over an hour (i think she was doing several at the same time) and they offered store credit, however not one of the trees was available any longer and i had to demand a full refund. Now it is too late to order the tree elsewhere as it's availability is very seasonal. I thought at least we would get a coupon offer or something. Nada.

Date of experience: May 24, 2022
Racheal S. — Trees.com Rep
over a year old

We are so sorry that this happened and have reached out privately to see how we can make it right!

Texas
1 review
0 helpful votes
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Problems dealt with quickly and professionally
May 24, 2022

We ordered several small shrubs and had problems with 3 if the 4 soft touch hollies. The company replaced them, although they were smaller than the original shrubs. They seem to be doing well.

Date of experience: May 24, 2022
New Hampshire
2 reviews
0 helpful votes
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Rip off
May 26, 2022

Prices are very expensive and the trees are seedlings

Date of experience: May 24, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear that your plants were not what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Illinois
1 review
0 helpful votes
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Very sad
May 26, 2022

The first tree I bought didn't make it more than 10 months. I even bought the extended warranty which should've covered the entire replacement cost of the tree. When I went to use this warranty, they gave me half the price in a merchandise credit so there is no point in buying the warranty. On top of it, the replacement tree I purchased looked like it was dying upon arrival and is half the size of the original one I had ordered… even know they were supposed to be the same. I'm not happy

Date of experience: May 24, 2022
Racheal S. — Trees.com Rep
over a year old

We are so sorry to hear about your experience. Our 1 year warranty covers the cost of what you paid for the plant only but we are always running free shipping promotions! Again, we do apologize for the inconvenience.

New York
1 review
0 helpful votes
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Great Experience
May 24, 2022

Very easy searching out the plant I was looking for. Fast shipping and very healthy plant on arrival. Highly recommend!

Date of experience: May 24, 2022
Pennsylvania
1 review
0 helpful votes
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A little whoops!
May 24, 2022

Ordered 3 Red Buds. Came in a timely fashion. One box was damaged with 1 tree sticking out, the top of the tree having been broken off.
Followed company procedures for reporting. Company sent replacement immediately.

Date of experience: May 24, 2022
Maine
1 review
0 helpful votes
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Apple trees
May 24, 2022

Received two trees one was broken. Texted them right away they sent me a replacement

Date of experience: May 24, 2022
South Carolina
1 review
0 helpful votes
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Orange trees
May 24, 2022

When I recieved my order I was excited till I opened the box and found my 2 orange trees were broken! I called up and they had me send pictures. They then immediately sent out 2 more trees which arrived unscathed. Customer support was excellent. I would definitely order from here again.

Date of experience: May 24, 2022
Virginia
1 review
0 helpful votes
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After Two Great Orders - Third Time was NOT Charm!
May 24, 2022

The plants I received on my third order looked terrible! They were rotted. They are perking up somewhat after planting and hopefully will make it.

Date of experience: May 24, 2022
New York
1 review
0 helpful votes
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Excellent customer service!
May 24, 2022

First off, the customer service of this place is second to none! Calling the line, I had no wait and my questions were answered! Second, the trees came in such great shape and the planting instructions were clear! Will be buying from this company again!

Date of experience: May 24, 2022
Wisconsin
1 review
0 helpful votes
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Rose bush is barely alve
May 26, 2022

I am satisfied with the tree I received, but the rose bush looks horrible. My husband spent a good amount of time digging the hole getting out all rocks filling in with fresh fertilized soil, and it has been looking terrible since we planted it.

Date of experience: May 24, 2022
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear that your rose bush isn’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Missouri
1 review
0 helpful votes
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Here's to a future of "An Apple A Day"...
May 24, 2022

My 2 Apple trees are thriving beautifully!
I purchased a Honeycrisp Apple & a Pink Lady Apple Tree. With my purchase I received a gift of a 1 gallon Red Japanese Maple Tree. My trees had an extra day delay in shipping from the original arrival date I was given, at that time we were experiencing heavy rains with severe flooding and many roads including parts of the Interstates were closed. I am sure this was the reason for the extra day delay as my trees were stuck in the Kansas City area and I am in SW Missouri and we had heavy flooding in both areas. When my trees arrived my Pink Lady was in pretty rough shape, her leaves were very limp and wilted and we had to cut a large branch off that had been bent and was damaged in the packing process. She was SUPER DRY! The Honeycrisp looked great, soil was still moist. The Japanese Maple was sad, sad, sad. It was really droopy. We planted it and hoped for the best, but it was just too frail by time it got here. Our best attempts at trying to save it failed and we had to remove it. The Apple trees are both thriving beautifully now. The branch that was clipped on the Pink Lady has already started new growth. My only complaint about my experience thus far, is I was expecting my Honeycrisp Tree to arrive in a Drop N Grow bag and it was potted. The Pink Lady I expected to be potted but the website made it appear that the Honeycrisp would be in a Drop N Grow bag. I would have prepared ahead a little differently if I knew it was to be potted.

Date of experience: May 24, 2022
California
1 review
0 helpful votes
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Avacado
May 24, 2022

I ordered an avacado tree but received a mango tree instead, but they did fix the mix up immediately and my mother got her avacado tree a few days later.

Date of experience: May 24, 2022

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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