Trees.com

I received one order with one play in okay condition and the others that looked really sad. When I called about the condition of the two plants, they gave me a credit. I used the credit for a tree that arrived and looked even worse. The leaves were all wilted and turned black, the roots were separated. When I called, they did give me a refund. The service was great but the plants were terrible. Save yourself the trouble and go to your local nursery, Lowes, Home Depot. The plants are cheaper and way nicer.

All trees I've purchase have come wilting and poorly handled in transport. They were all crammed to one side of the box. Bought a weeping cherry and the leaves were wilting. It looked rough. Still working to get it looking healthy. I had also bought 20 one foot Leyland Cypress and when one died the replacement they sent me had a double leader. From what a couple arborist and a quick Google search they really shouldn't have sent that out at all. Had to cut off one leader and it's now growing unevenly and slower than the rest. Not satisfied, not happy.

I ordered 6 hydrangeas, 2 red and 4 blue nitric. The 4 arrived in great shape. I waited a week and the other 2 had NOT been shipped. Upon inquiry, I was informed they were shipped and received. The receive date given was for the 4 blue nitric. I have never received shipping notifications on the 2 red ones. One of the customer reps did tell me that they were "being prepared" for shipment. AGAIN, no email notifying me of shipment. Approx a week later, the 2 were shipped and looked like they had been exposed to dry heat for several days. The first 4 were in great shape, the next 2 are now beginning to look like they will live.

The plants were fine when they arrived although smaller then I had expected. The main problem was in the shipping. 10 days after I ordered them, I had not heard about shipping. I called to find out what had happened. The service representative looked up my order and said she had to check something. After waiting 15 minutes and she did not come back I hung up. However my plants did then arrive two days later.

Smooth, professional service. Good communication throughout the order has shipping process.

Easy and intuitive web site
Trees arrive well packaged and healthy
Instructions were clear and concise

Product packaging & product was damaged. The response from the care specialist was unprofessional & rude. No satisfaction whatsever. Will never buy from this company again.

Ordered a tree and it arrived in great condition exactly as advertised. I got a better tree than I could get locally and for a lower price.

My order was damaged at first and was also looking very weak and dry when it arrived. Around 1ft at the top was broken. They shipped me the second tree and it was amazing looking and perfect. Thank you for great customer service.

Your ad said you would send a tree that may fruit in a year. You sent a twig!

With reference to the above, after they a were transplanted about a week later, they kept on blooming.

Received white pine, ordered white spruce. They made good on the mistake right away. Would have been a five-star rating but I didn't expect the trees would be that little...

Planted the tree it looks good leaves are coming back. Would buy again.

Buying was easy. Unpacking was easy. The tree has been exposed to a lot of heat and it lost all of its leaves in the shipping to my house, and the soil was pretty dry. This may have been an issue with the transport in the South during a very warm week.

I just looking at all of the new trees and flowers and bushes and dreaming about my
Yard full. Thank you for the fun.

Plant was healthy, with nice, large root ball. It had several buds on it, and, to my surprise, all of them opened after we planted it.

Great as always! They always listen and have good advice on what to do. Made this second experience so worth it.

I am very pleased with the speed in delivery, the quality, and that plants all are growing and lookin' good.
Can't wait for my latest order being delivered this Saturday. I highly recommend Fast Growing Trees!

Beautiful but smaller than I expected. Arrived well protected and planting instructions were very well explained

Easy to order but one tree had a substandard root system. Box was not long enough so bent branches became broken branches.