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It came so quickly! It was well packed, not damaged in any way! It was very healthy and green! I planted it in a large, ornamental pot near my light post. It is growing and doing very well! This is the first time I have ordered trees from this company. I will order from them again!
The deal over Memorial Day was wonderful! Thank you very much. It was very nice to receive a great deal amongst such terrible expense going on in our Nation right now because of such ignorant, treasonous Leadership! The trees are healthy and the shipping was fast.
Third try on the same order, the shipment was in April, plants arrived healthy and in good shape. Suggest you not ship citrus when freezing weather is expected on the shipping route. I appreciate that you replaced the dead plants twice, that was good business practice. I am happy now to have a healthy lime plant.
The tree arrived dead and no customer service representative or customer service email to contact
Yes they will sell you the one year guarantee but you will get a gift card no refund to buy the next overpriced item. Better off going to local nursery
This company charges restocking fee if you want to return something and shipping. So if you say you won't return it they give you 15$ off so they don't have to take the overpriced items back!
Won't buy from them again
Thank you for the feedback! Shipping plants to and from customers will severely weaken and may even kill the plant which is why we have to charge for restocking. In most cases we would have to dispose of the plant. We always try to work with a customer who is not happy with their plants so that they do not have to go through this process.
I ordered about 6 trees in total. Most were very healthy and beautiful. 2 of the trees were wilted. I called to let them know and without hassle or hesitation, they sent me 2 new trees that were very healthy!
Looks great. Second tree i've bought from this site and both are healthy.
I planted my Korean Lilac tree one day after receiving it. The tree looked okay at the beginning but it now has dry leaves with brown spots on them. The trunk of the tree has orange and yellow paint on what looks like an area where a cut was made. I contacted customer service on day 13 (5/24/22) to explain what was going on and sent photos. The customer service representative said she would get back with me. I have heard nothing back as of 5/27/22. The tree is now looking more stressed. I am documenting everything with photos.
It looks like a replacement has been received. We are so sorry to hear about your experience and please let us know if we can do anything else to make this right!
Receive my tree quickly and it was larger and healthier than I expected.
Ordered the Crape Myrtle with no hassle. It arrived very quickly, was surprised at how fast. The tree was packed very well with no damage.
Excellent shipping time.
Trees were in great shape when they arrived and are doing well.
I ordered 2 double rose trees and both of them died. I paid for the year warrenty and when I tried to get Them replaced they couldn't find a invoice # so I'm just out.
Live and learn
We are so sorry to hear this! We have reached out privately to help!
I bought a tiny bonfire peach tree for my mom and it arrived nicely packed and easy to remove the tree. She said the burlap bag made everything easy to plant. She had a great time planting it and she's proud of her little tree! (And it actually will grow peaches!)
Initially was discouraged by prices. Well developed root system, carefully packaged and promptly shipped.
Trees arrive quickly, planting instructions are clear and the results have been great. My current trees are thriving... they are still small but survived the winter and are leafing out beautifully!
Didn't get what I wanted but the replacement of 2 smaller trees will work for me.
I ordered elderberry and pomegranate. Both arrived nicely packed... the elderberry is particularly robust. The pomogranite is having a tougher time.
Some leaves turned red but still new growth, transplant shock... we'll see.
I am happy with FGT and would buy again, except no more room!
All plants seemed to be getting established and growing
We purchased two shrubs and a crab apple tree. The tree was in amazing condition and is thriving once planted, however the shrubs are not. They arrived very fragile and small, once planted they were pretty much unrecognizable as shrubs because of their small size and just aren't doing well. For large items we had a great experience but smaller we will probably stay with a local shop.
One of the plant arrived crushed and with broken stem.
We're so sorry to hear how your tree arrived! We have sent a private message to get some photos so we can take a look and help out!