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The tree I ordered came and was in a sturdy shipping package. No damage and was ready to go in the ground.
The tree is dead, I believe I bought insurance for this tree, please send me a refund.
I bought this fruit bearing goji berry tree. It took FedEx more than 10 days to deliver it to me. FastGrowing Trees quickly sent me a replacement, which took only 5 days from SC to CA. The replacement looks nice. Additionally I purchased a mulberry tree and a Loquat tree from FastGrowing Trees and these two trees look very nice.
Called to purchase 16 arborvitaes for a memorial garden my husband has started for the family---we lost our son in 2020. Ashia was the most competent, warm, friendly, and caring service person I have spoken to in a long time. I would order just because of her. When our plants came they were superbly packaged and shipped. Just fresh and beautiful. I randomly picked this company on the internet, but I will never order anywhere else. Our relationship is solid.
My tree's came with yellowing leaves, planted my 4 tree's the next day. It has been 9 days since planted, leaves still yellow, so far pretty disappointed!
We’re so sorry to hear how your plants arrive! It’s very common for plants that are shipped to arrive like this but they typically begin pushing out new growth in just a few weeks. Keep us posted and we’ll make it right if they do not bounce back!
The climber ordered came on time, well preserved, I endorse this company for good quality products
I wrote a review about liking the 3-4 ft braided ficus but how disappointed I was on the Delilah pots I ordered. It cost much more to ship it back any method than the cost of the pot which was $26 x 3. I really appreciate the refund for these pots as they were much too thin, small and with holes. They could not be utilized for our needs. Convenient shipping to homes not close to any nursery!
We are so sorry that you are not happy with the pot! We have reached out privately to help!
Beautiful tree came on time. Great customer service
Very excited to receive my plants! Fast shipping and everything arrived in great condition! Very pleased with my purchases.
These bushes arrived in beautiful shape and survived and thrived after an incredible 7 day cold snap with 16 inches of snow! We covered them of course but honestly! WOW
Has a lot of varieties of trees and bushes and good reviews telling the height with and how to take care of it by telling you the region number you live and what you would need to make it grow made it easy
I ordered a pomegranate tree and they sent me a 6 inch one and charged for a one gallon one. When I called them they would not give me a refund or send the correct one. I had to put in for stop payment with my credit card company instead. In the past I have ordered evergreens -Cryptomeria radicans from them and I am still struggling to control the rust infestation on those trees. Do not order from this company-look at how many complaints have been filed against them at the Better Business Bureau first.
We're so sorry for your experience. It looks like you had purchased a tree that was not recommended for your growing zone but we're working with you to try to help!
The packer pulled a 1 quart plant out of a pot and laid it in a 5 gallon pit with soil. They didn't even try to hide the lie.
We're so sorry to hear about your experience! Please let us know if there are any concerns with the replacement plant!
Didnt get my free tree for Memorial Day special. A maple would be great if you could add it on the order. Good Site!
Very pleasant. Ordered over thd phone. Would have been here sooner had it not been a weekend everything went well
I had looked everywhere and couldn't find a bay leaf tree( Bay Laurel). Fast Growing Trees had one. They delivered quickly and it was good size and very healthy. Thank you Fast Growing Trees.
The two trees I got were in supreme shock.
There is no info on how to help bring them out of shock. I followed there are instructions and planted them as accordingly. The plants were dying, all the leaves fell off. I read and read about how to revive them. At this point they seem to have small amounts of new growth. I have my doubts about if there going to survive now and through the next winter. This is probably why they only give you a 30 day guarantee. That's a joke, most nurseries give a 6 month to a year guarantee. I'm not buying anything from FastGrowingTrees again.
We're sorry to hear about the concerns with your trees! We are reaching out to get some photos so we can assist you further!
All 4 trees were dead within 10 days. 2 were dormant and never woke up.
We are so sorry that your trees didn’t make it! We have reached out privately to help!
Repeat buyer. Love the selection. Plants arrive healthy. Plus a 1 year guarantee makes it easier to make the jump.
The tree was growing and do to that and the shipping it was to much. Next time I will order when the tree is dormant. I am still trying with him but he is looking pretty bad.
We are so sorry that your tree didn’t make it! We have reached out privately to help!