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I ordered tree too celebrate my mothers life. It came a bit too early I thought. But the staff was very informative and reassuring. As it turned out after a full season it failed to thrive. The were very friendly and helpful and allowed me an exchange. I was thrilled and repurchased the Cherokee chief dogwood and it us thriving.!
The root ball was basically destroyed when i got it, I planted it and am hoping it finds a way to re-establish roots. After a couple weeks though most leaves are browning already... pretty disappointing but still maybe it will be okay?
Will update review if it lives
I purchased 5 plants. 2 were dead on arrival, the other three were wilted and browning. They immediately sent replacements for the 2 dead plants…. Which were in no better shape than the first two. The other three plants died within three weeks of planting. One star was for customer service which was actually very good, fast refund
I ordered a banana tree. It showed up after 5 days in shipping really beat up. It hasn't come around. I got a message from your staff that I need to give it potassium which I did but the issue is really that I bought a tree that showed up really damaged and I am not happy about that. I hope it makes it but I don't think I will be purchasing here again based on my experience.
We're so sorry to hear how your tree arrived! Banana trees in particular are super fast growers and typically you can pull back any damaged leaves and new leaves will emerge within just a week or two. We'll reach back out to see how your tree is doing!
Bought insurance and couldn't get the same tree. But this one is doing well so far and was in much better condition.
I ordered 40 trees and Fedex messed up my dalivery so I contacted FastGrowingTrees and they immediately sent out new trees for me and have excellent costumer service! Very happy with my purchase!
I appreciated the instructions listed for the different plants.
Very good. Products are in very good condition and they have a healthy look to them.
Too small and damaged broken in the package. Called them but no offer for damaged trees.
We're sorry to hear about the concerns with your plants when they arrived! We have the order notated so that we'll be able to assist you with replacements if they do not recover in the next couple of weeks!
Ordering was easy and delivery was fast.
Tree arrived healthy, I put it in the ground next day and it's doing great!
I ordered the 4-5ft. Meyer lemon tree. When it arrived, it looked nothing like the picture or explanation of the 4-5ft tree on the website. It had no branching, minimal leaves and was overall smaller. I actually thought I got sent the wrong size. I called customer service which was absolutely no help! I sent them pictures and they just said it looks healthy and I should plant it. I recently went to my local greenhouse and purchased a lemon tree that was probably 3x the size of the one I received AND less expensive than fastgrowing trees. I definitely would not buy from fast growing trees again and feel like I got ripped off!
We're so sorry to hear that your tree was not satisfactory when it arrived! We have reached out privately to see how we can make this right!
The trees came quick, were packaged greatly and so far the trees are doing well.
I have ordered several hundred dollars worth of trees in the past couple of months. My first order was absolutely wonderful and I think it was because I paid the extra warranty on the trees. My last order included two elderberry trees. One elderberry tree is perfect but the other one was broken in half and is now dead. I should've paid extra for the warrantee on these trees but after seeing how perfect my first order was I didn't think I had to.
I received my plants very quickly and they were big and healthy.
Tree arrived in good condition and timely delivery.
Very easy to order and track my shipment. The plants were exactly as described and were carefully packaged to ensure their safe delivery.
I ordered 13 trees, they all came in great shape except for 3. These were damaged by the shippers. When I called to report this, I was treated with great courtesy and the trees were replaced very promptly.
48-hour delivery. Sturdy protective packaging. 5-ft tall young tree.
The trees arrived in good time and were in relatively good shape. However if I were at a nursery myself, I would not have chosen the trees I was sent. One was a crape myrtle with only two stems. All the nice crepe Myrtles have a minimum of 3 but generally 5.
We're so sorry to hear that your crape myrtle wasn’t what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!
Arrived very healthy looking, I was so pleased, that I ordered 10 more. They all are looking good.
We are so sorry that these plants did not travel well but glad we were able to make it right!