Trees.com

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Ohio
1 review
0 helpful votes
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Cherokee chief
June 4, 2022

I ordered tree too celebrate my mothers life. It came a bit too early I thought. But the staff was very informative and reassuring. As it turned out after a full season it failed to thrive. The were very friendly and helpful and allowed me an exchange. I was thrilled and repurchased the Cherokee chief dogwood and it us thriving.!

Date of experience: June 4, 2022
Maryland
2 reviews
0 helpful votes
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Not sure if tree will live
June 4, 2022

The root ball was basically destroyed when i got it, I planted it and am hoping it finds a way to re-establish roots. After a couple weeks though most leaves are browning already... pretty disappointing but still maybe it will be okay?

Will update review if it lives

Date of experience: June 4, 2022
Ohio
2 reviews
0 helpful votes
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Burning bush up in flames
June 8, 2022

I purchased 5 plants. 2 were dead on arrival, the other three were wilted and browning. They immediately sent replacements for the 2 dead plants…. Which were in no better shape than the first two. The other three plants died within three weeks of planting. One star was for customer service which was actually very good, fast refund

Date of experience: June 4, 2022
Racheal S. — Trees.com Rep
over a year old

We are so sorry that these plants did not travel well but glad we were able to make it right!

California
1 review
0 helpful votes
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Tree really beat up
July 4, 2022

I ordered a banana tree. It showed up after 5 days in shipping really beat up. It hasn't come around. I got a message from your staff that I need to give it potassium which I did but the issue is really that I bought a tree that showed up really damaged and I am not happy about that. I hope it makes it but I don't think I will be purchasing here again based on my experience.

Date of experience: June 4, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your tree arrived! Banana trees in particular are super fast growers and typically you can pull back any damaged leaves and new leaves will emerge within just a week or two. We'll reach back out to see how your tree is doing!

Illinois
1 review
0 helpful votes
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Refund
June 4, 2022

Bought insurance and couldn't get the same tree. But this one is doing well so far and was in much better condition.

Date of experience: June 4, 2022
South Dakota
1 review
0 helpful votes
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40 Trees
June 4, 2022

I ordered 40 trees and Fedex messed up my dalivery so I contacted FastGrowingTrees and they immediately sent out new trees for me and have excellent costumer service! Very happy with my purchase!

Date of experience: June 4, 2022
California
1 review
0 helpful votes
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I appreciated the instructions listed for the different plants.

Date of experience: June 4, 2022
Florida
1 review
0 helpful votes
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So far I have great luck with your company.
June 4, 2022

Very good. Products are in very good condition and they have a healthy look to them.

Date of experience: June 4, 2022
Maryland
1 review
0 helpful votes
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10 Thuja Trees package
June 8, 2022

Too small and damaged broken in the package. Called them but no offer for damaged trees.

Date of experience: June 4, 2022
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear about the concerns with your plants when they arrived! We have the order notated so that we'll be able to assist you with replacements if they do not recover in the next couple of weeks!

New Jersey
1 review
0 helpful votes
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A great purchase
June 4, 2022

Ordering was easy and delivery was fast.
Tree arrived healthy, I put it in the ground next day and it's doing great!

Date of experience: June 4, 2022
Wisconsin
1 review
0 helpful votes
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Not worth the money!
June 8, 2022

I ordered the 4-5ft. Meyer lemon tree. When it arrived, it looked nothing like the picture or explanation of the 4-5ft tree on the website. It had no branching, minimal leaves and was overall smaller. I actually thought I got sent the wrong size. I called customer service which was absolutely no help! I sent them pictures and they just said it looks healthy and I should plant it. I recently went to my local greenhouse and purchased a lemon tree that was probably 3x the size of the one I received AND less expensive than fastgrowing trees. I definitely would not buy from fast growing trees again and feel like I got ripped off!

Date of experience: June 4, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear that your tree was not satisfactory when it arrived! We have reached out privately to see how we can make this right!

Illinois
1 review
0 helpful votes
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Great trees
June 4, 2022

The trees came quick, were packaged greatly and so far the trees are doing well.

Date of experience: June 4, 2022
Massachusetts
1 review
0 helpful votes
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Trees
June 4, 2022

I have ordered several hundred dollars worth of trees in the past couple of months. My first order was absolutely wonderful and I think it was because I paid the extra warranty on the trees. My last order included two elderberry trees. One elderberry tree is perfect but the other one was broken in half and is now dead. I should've paid extra for the warrantee on these trees but after seeing how perfect my first order was I didn't think I had to.

Date of experience: June 4, 2022
Missouri
3 reviews
0 helpful votes
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Healthy plants!
June 4, 2022

I received my plants very quickly and they were big and healthy.

Date of experience: June 4, 2022
Maryland
1 review
0 helpful votes
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Laceback Elm
June 4, 2022

Tree arrived in good condition and timely delivery.

Date of experience: June 4, 2022
Idaho
1 review
0 helpful votes
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Love those lilacs.
June 4, 2022

Very easy to order and track my shipment. The plants were exactly as described and were carefully packaged to ensure their safe delivery.

Date of experience: June 4, 2022
Michigan
1 review
0 helpful votes
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Broken during shipping
June 4, 2022

I ordered 13 trees, they all came in great shape except for 3. These were damaged by the shippers. When I called to report this, I was treated with great courtesy and the trees were replaced very promptly.

Date of experience: June 4, 2022
Connecticut
1 review
0 helpful votes
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New tree new life
June 4, 2022

48-hour delivery. Sturdy protective packaging. 5-ft tall young tree.

Date of experience: June 4, 2022
Florida
1 review
0 helpful votes
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The trees were ok
June 8, 2022

The trees arrived in good time and were in relatively good shape. However if I were at a nursery myself, I would not have chosen the trees I was sent. One was a crape myrtle with only two stems. All the nice crepe Myrtles have a minimum of 3 but generally 5.

Date of experience: June 4, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear that your crape myrtle wasn’t what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

West Virginia
2 reviews
0 helpful votes
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Loved my trees!
June 4, 2022

Arrived very healthy looking, I was so pleased, that I ordered 10 more. They all are looking good.

Date of experience: June 4, 2022

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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