On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
Plants and trees have always arrived in good condition and have grown well.
I bought a Red Maple and a Weeping Willow Tree and a Honeysuckle shrub for a Friend in New Richmond, WI for her Birthday. The Trees grew fine - the Honeysuckle died. :(
I purchased a very expensive tree that didnt survive the winter but the representative would not honor the guarantee when we discussed it. She was very short on the phone, borderline rude. Very disappointed. That being said, I have had very good experiences other than that.
Arrived during the time frame stated, well protected by shipping containers, trees are doing well.
I am apparently required to type something in this box
I had zero issues with the first tree I bought. I don't know why I didn't come back before now.
Plants that were damaged during shipping were promptly replaced.
Excellent customer service with high quality products
Received good quality and as described. Healthy trees and flowers
There were issues with the trees and you made it right immediately! Excellent customer service.
Ordered 30 last fall. Have 10 that didn't make it through winter. Didn't realize till after 60day. Replacing.
Blueberry bush arrived healthy with flowers blooming. Nice mature size.
Purchased 15 trees the other month and am extremely satisfied with the product and how the trees arrived.
The trees came quickly and are beautiful and healthy.
So far everything I've ordered has thrived. The selection is great, plant quality always top notch, and being able to select online and have delivered is a big bonus.
Our little red maple we ordered a year ago is doing well. Not one glitch in the buying or shipping process. Like we can look up care and call experts if we have a problem.
The tree arrived on time well, PACT, along skinny drunk with a RuPaul. Basically no limbs and definitely no leaves. I planted it cross my fingers in a year later I have limbs leaves and flowers.
Did not receive a refund or a satisfactory response regarding the peach tree
We ordered a tree several years ago and it didn't make it until the next year and your company replaced it for us.
Trees came well packaged and mist of trees ordered in past have done well.