Trees.com

Don't use them, their plants are subpar and they don't honor price changes they have on their site.it's too bad but I know better now than to buy plants from them and you should too! Go to your local nursery and appreciate the gift of finding and searching specifically for the plants you feel are right for you

I ordered 2 of the autumn cherry blossom trees and had issues right from the start! Due to using only FedEx to ship their plants I had to get 5 trees sent to me because FedEx would either bend the box in half completely breaking the tops of the trees off or they would stand the boxes upright again breaking the tops of the trees. The boxes do say that they contain live plants and should be kept horizontal and handled with care but using FedEx for the shipping service their drivers do not care to read anything! Secondly due to how the autumn cherry blossom trees are shipped (in a burlap sack with dirt) all of them died! I truly believe that this is due to the fact that there is very little if any real root structure in the sack with the dirt. When one of the trees fully died I decided to dig it back up and pull it out of the sack and found there to be almost not roots at all! If they were shipped in a container with a more full root structure I do believe that they would have survived! They only good I can attest to is that after the autumn blossom trees died I did receive a store credit part of which I used to purchase a cold hardy mimosa tree. This tree is doing excellent and has new growth! It has been fun to watch this tree start to grow and to notice how the leafs close at night and open during the day. I really wish that the autumn blossom trees would have survived and I would like to see this company use a different shipper so that a lot less of their plants get delivered damaged.

The avocado tree arrived completely waterlogged the leaves were all curled and the plant was drooping completely over replanted leaves kept getting gray grayer leaves all fell off I think it had root rot I felt so sorry for the tree

Replacement of a rose that didn't make it was instantaneous and graciously done.

Very prompt and helpful. One plant arrived dead and was quickly replaced. Great service.

The folks at Fast Growing Trees are very accommodating. Their customer service department is great and very knowledgeable.

We ordered two trees, sent from two different locations. One arrived after 8 days and is thriving. The other tree sat in a fedex truck for 10 days. Avocado trees appear to be fragile, this tree was iffy from the start. We are doing our best but it is in poor shape. We notified Fastgrowing Trees and were told to wait 3 to 4 weeks before reaching out to them again. We included pictures. Not too impressed so far, feel sad for the poor tree.

Good experience, 3 dead trees, but they keep trying to make it right... we'll see if this Asian Pear (third one's a charm) lives, incredible customer service though... sometimes pricey but they mean what they say...!

They are the best at resolving any issue. One of my trees came broken so they immediately took care of it.

The tree arrived when promised in excellent condition. I planted it the next day and it is doing very well. How can I not be extremely pleased with my experience with Fast Growing Trees?

Do not buy plants from them.
We made a huge mistake thinking that the beautiful website would send us beautiful plants. They were wrapped horribly and they will do nothing about it. The banana tree the leaves were rolled into bunches and wrapped in paper the plant is on and the way to its dearth and they will not do anything about it.
They wanted pictures so we emailed and texted them, fortunately I have saved the text messages with proof. As the emails they keep saying that they never received anything. We paid a whopping $1800 for plants that we could've easily found out a big box store for third the price. The banana tree that I spent $30 for at Home Depot is 10 times nicer than the dead one that we paid 10 times as much for.
They wait until the 30 day mark before they will tell you that there's nothing that can be done as they only warranty for 30 days. The plants that they send you are not good quality nothing like the picture I also ordered some bamboo that was also over 10 times the amount that it should've been it was one stick that was a grafted piece with the stick being half dead. I needed to go to a local nursery and order it for a garden and we paid a third of the price and got twice as nice to plant. Fast growing trees.com has been turned in to the Better Business Bureau yet that they will not return your calls.

Highly Satisfactory with great delivery time and care.

The trees and plants that I've ordered have all looked great and were packaged well. However, the best part has been the level of customer service they provide. Two apple trees in my first order arrived broken. I contacted customer service and they processed replacements immediately! I have placed several orders since and received the same level of service. They are great at what they do!

Your customer service rep was super helpful in getting my order place and the discount code to work.

Everything growing well so far. They even included an extra Japanese Maple that my dog ate, so no loss!

Great products and customer service. We would definitely recommend.

I placed the order and the order was shipped out, but it never was delivered!

I've used fast growing trees for 10 years at different homes and they never disappoint.

I ordered 40 Thuja Giants for the road behind our house. Looking forward to the privacy!