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All the trees are wonderful from this company. Strawberries and PineBerries, not so much. Bought 6, most came almost dead and died soon after (4 in total) No new growth, just leggy stems that died. The 2 with new growth at the base made it. 2 were replaced, then 2 more died that I was charged shipping for. So disappointed.
Thanks for nothing.
Literally have yet to receive my tree.
Where is my refund or my tree preferably?
We are so sorry that we weren't able to ship this tree! We have reached out privately!
Bare root tree
Tree had full set of leaves
Arrived in the middle of a snow storm.
Weather forecast was for at least 2 weeks of freezing weather.
Half of the leaves had fallen off before able to plant outdoors
Tree never recovered.
I purchased a tree from Home Depot at 1/3 the price -doing fine w/ fruit
We are so sorry that your tree didn’t make it! We have reached out privately to help!
From placing my order to receiving my plants, everything was a great experience!
Not accurate with shipping. Products describe in size is not accurate and fruit trees doesn't have ball roots and sizes is not even close to the size was described by customer service. Products are overpriced.
We're so sorry to hear that your tree wasn’t what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!
Entirely satisfied except the bushes arrived very dry and in a wilted condition. I cut off perhaps 6 dead branches b/4 planting them. They are looking good now and should recover nicely but I think they were in transit a little too long.
Not only have 5 of the 10 trees died that we received. We also were promised a free Japanese maple tree and did not receive it. Very dissatisfied.
We are so sorry that some of your trees didn’t make it and that you're missing your plant! We have reached out privately!
FGT is a great company to buy from. They have great customer service as well. Their staff are helpful and knowledgeable. They take care in packaging their products and they ship with FedEx so you can track your shipment. The only down side using FedEx is they do not seem to care how they handle and deliver the product so pay close attention to box damage, where your boxes are delivered (left in the scorching sun?) etc. Overall I would for sure recommend them and will buy from them again.
Strawberry was rotten and died after 2 days, the free lavender died after 3 days and my star cherry is doing okay but arrived beat up in transit and leaves partially rotten.
We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!
Okay, the trees do not look at good as the picture. I was expecting bigger than what was sent
I have been pleased with the lemon, lime, orange
Trees and the blueberry bush. The trees have a lot of growth s far. I was asking friends where to buy
Fruit trees and fast growing came up as a to runner.
Very please with my lime tree. It was shipped quickly and the tree was nice and green when received. It's doing great in its new home
The tree came perfectly packaged. I planted it immediately and so far it's looking great. I would definitely buy from them again
My tree came with dead leaves and it's just a twig…. I paid too much money for a product to look like this.
I tried Maples. They just dried up and became leafless sticks. Got those replaced through warranty. Talked with their expert about what would work. Got some northern red oaks that are suppose to grow anywhere in just about any condition. They lasted a bit longer than the maples but now the leaves are turning brown at the edges. Sigh.
We're so sorry that your oak trees are now browning on the edges! We'll reach out to get some photos so we can help!
I ordered 5 Thuja Green Giants 5-6 ft cost each tree with extra for oversize transportation was $168.94. One tree died in the first week, there are others dying. I bought for $399.90 one-year guarantee. This is a con. Their guarantee means you can use it as a voucher to buy something else. DO NOT BUY trees from this company. They their policy and trees are lamentable. I will also be publishing this on every social media to warn others
We're so sorry to hear about your experience and have reached out privately to help!
These sky pencil hollies are growing fast and some of the shoots have shot up 6 inches already.
The website and information on plants is excellent. You can really find out a lot information on your specific zone and compatible plants. However, what I have come to realize, picking plants are like picking produce at the grocery store. I prefer to pick the plants myself. Unfortunately, you cannot do this with an online transaction.
We’re so sorry to hear how your plants arrive! It’s very common for plants that are shipped to arrive like this but they typically begin pushing out new growth in just a few weeks. Keep us posted and we’ll make it right if they do not bounce back!
Papaya "Tree" arrived tiny with no roots or live leaves. Pronounced dead 45 days later.
We are so sorry that your papaya didn’t make it! We have reached out privately to help!
The shipping is fast and efficient and the packaging is secure. None of the plants arrived damaged. The only issue is that one of the plants is much smaller than the others and because they are all going next to each other there is definitely one that doesn't look like the rest.
We are so sorry for your experience! We have reached out privately to help make this right!