Trees.com

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Trees.com
trees.com

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New York
1 review
0 helpful votes
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Love the tree and service.
June 29, 2022

Thank you for a great olive tree, we look forward to seeing it grow.

Date of experience: June 29, 2022
Ohio
1 review
0 helpful votes
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Excellent trees!
June 29, 2022

I ordered 2 apple trees, a cold hardy avocado and a patio banana tree.
They all arrived in great condition and packaged very well.
They have been transplanted since their arrival and have done very well.
I am very happy with our purchases so far.

Date of experience: June 29, 2022
Ohio
1 review
0 helpful votes
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3 out of 4 are great
June 29, 2022

The 2 Asian pears arrived in great condition, my new dogwood arrived severely wilted - but is recovering nicely. However, the avocado I ordered came in with a LOT of yellow/burning on the leaves, 50% of them were in the bottom of the box and not attached to the tree; this will be a very expensive dead stick by the end of the week. Hopefully an anomaly with these guys.

Date of experience: June 29, 2022
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear about the concerns with your avocado tree! We are reaching out to get some photos so we can assist you further!

North Carolina
2 reviews
0 helpful votes
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Would buy again
June 29, 2022

Definable would buy from them again. Web site was easy to navigate, and delivery was fast.

Date of experience: June 29, 2022
New York
1 review
0 helpful votes
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The tree died.
June 29, 2022

The tree died shortly after planting. I don't know what to tell you

Date of experience: June 29, 2022
Racheal S. — Trees.com Rep
over a year old

We are so sorry that your tree didn’t make it! We have reached out privately to help!

Texas
1 review
0 helpful votes
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Crape Myrtle
June 29, 2022

Three trees all survived transport and transplant. Thanks

Date of experience: June 29, 2022
Illinois
3 reviews
4 helpful votes
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I have used the company for about 2 years now with 4 different orders ranging from $70-$250. All trees, bushes, or indoors plants were mediocre in their health and were always shipped poorly. I had to ask for a refund two times because by the time the peach trees arrived they were dry and could not make it, but they only give you credit. This means that if you want to use your funds you will have to place more orders, which require additional $29 shipping. Not happy overall and would not recommend this website. Moving forward, we will be looking into buying either from local nurseries or other websites.

Date of experience: June 29, 2022
Jackie R. — Trees.com Rep
over a year old

We are very sorry to hear that you're having some growing difficulties with your plants! If you let us know right away (within 5 days) of how they arrive or if they are doing poorly, we can issue a refund. We also have our 30 day guarantee so that if your plants take a turn for the worse after planting, we can help with a replacement. Because we are selling live products, there are various environmental factors that can depend on the livelihood of a plant. We are happy to extend a store credit for the amount paid for any plants that perish under the 1 year warranty that was purchased and are always running free shipping promotions!

Florida
1 review
0 helpful votes
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Dead Tree and Refused Replacement
June 29, 2022

We purchased a Chinese Pistasche tree and followed the instructions and watered the plant daily and we saw life in the tree almost immediately, then after a few months it completely stopped growing. We called and did the scratch test and it appeared to have very little life and was dying. They agreed to send a replacement tree if we purchased an extended warranty and sent us a dead tree. It never showed any life and the scratch test proved that it was a dead tree. And since they already sent one replacement tree, they refused to send us a live tree.

Date of experience: June 29, 2022
New Mexico
1 review
0 helpful votes
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Fast and Cheap
June 29, 2022

I ordered a Bing Cherry tree and it arrived in a week. Nicely boxed, healthy and ready for planting. I will be back to place more orders as soon as I can find a spot in my yard!

Date of experience: June 29, 2022
Illinois
1 review
0 helpful votes
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Great Response and Customer Service
June 29, 2022

Cherry tree was delivered promptly, but was absolutely infested with mites. The tree was potted indoors so the problem must have occured in transit or at the grower. Customer Service was great about handling the issue and sending a replacement; however, replacement had the same issue since it was from the same grower. Currently treating the tree for mites and seeing if it makes it. I understand that these issues happen and customer service was an awesome help. If the tree pulls through definitely 5-stars, but I don't enjoy throwing money away so 3-star product for now.

Date of experience: June 29, 2022
Massachusetts
1 review
0 helpful votes
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Will not purchase again
June 29, 2022

Some of the trees stayed completely bare and died.

Date of experience: June 29, 2022
Racheal S. — Trees.com Rep
over a year old

We are so sorry that some of your trees didn’t make it! We have reached out privately to help!

Florida
1 review
0 helpful votes
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Fast shipping and great product!
June 29, 2022

The trees I ordered were delivered within two day. They were healthy and happy. Great company!

Date of experience: June 29, 2022
New York
1 review
0 helpful votes
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Very happy
June 29, 2022

I ordered sweet olive trees. They are doing well in my garden and at my daughter's hiuse

Date of experience: June 29, 2022
Alabama
1 review
0 helpful votes
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Delivered in Rough Shape
June 29, 2022

I ordered several items, the delivery was rough - broken plants that were heat damaged as well. Most of my order has died. I got them to reship new plants, and am waiting for one order. My second order hasn't been answered with all of the dead plants.

Date of experience: June 29, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry for how your plants arrived and are working to get this resolved!

California
1 review
0 helpful votes
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Still working on it…..
June 29, 2022

Due to hot weather…… trees were dry and starting to die. Still looking very rough.

Date of experience: June 28, 2022
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear about the concerns with your trees! We are reaching out to get some photos so we can assist you further!

California
1 review
0 helpful votes
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Great trees and even better customer service
June 29, 2022

Awesome company. Will definitely order from again. Ordered 12 blue point junipers, arrived looking perfect. Employees were great with communication/planting instructions.

Date of experience: June 28, 2022
Utah
1 review
0 helpful votes
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Japanese Ivory Silk
June 29, 2022

Love the website and choices. Trees came with future discount coupons and instructions. My packages were a bit damaged. My particular tree must have been popular because there was limited stock. Trees were somewhat "scrawny" in my opinion for the price. Also one tree is probably not going to make it. It's only been a few weeks so time will tell. Overall I'm pretty neutral. I would give it another shot and order again but not totally satisfied.

Date of experience: June 28, 2022
North Carolina
1 review
0 helpful votes
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Very small and damaged
June 29, 2022

Both trees were damaged and much smaller than expected for the price and description. Unsure that one of the trees will make it. It had 3 dead branches and much smaller than the other.

Date of experience: June 28, 2022
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear about the concerns with your trees! We are reaching out to get some photos so we can assist you further!

Nevada
1 review
0 helpful votes
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Plants arrived quickly and in good condition
June 29, 2022

The temperature here shot from mid 90 to 106 overnight, so when I had a question and a request it was handled efficiently and quickly and I was treated with respect and with good manners. Planting, harvesting, and I imagine, shipping plants is not an exact science, but takes some finesse and care filled
Timing. So many things out of one's control, just like growing them. I appreciate their attempt to make these available to me and their being willing to take the risks and make the effort just like me... Thank you all so much. Just like with children, it takes a village to grow a tree. I wwill do more business with FastGrowing Trees this Fall and next Spring. I appreciate you all, so much.

Date of experience: June 28, 2022
Florida
1 review
0 helpful votes
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Charlie Brown tree delivered
June 29, 2022

I ordered 2 trees (and paid extra for warranty) - one was full of leaves and very robust, the other was weak with few leaves and actually looked like a Charlie Brown Christmas Tree, Their customer service was a complete waste of time - just pretty much said tough luck, give it some time and maybe it will get better. I would not recommend this company to anyone. Typical BS after they have your money - tough luck for you - STAY AWAY!

Date of experience: June 28, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry that one of your trees isn't what you had expected! Because they are 2 different varieties of trees, we're not able to guarantee that both trees are going to match in terms of stems and leaves. Trees are always going to grow at different rates

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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