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I am so pleased with my lime tree. It has so many new sprouts and is thriving beautifully. I love it to death.
Loved the plants and trees I've purchased from FGT. They arrived in great condition and are continuing to thrive.
All the trees arrived in good shape and they're still doing good.
I do love this site. There are many plants, trees, and shrubs to choose from. I do have a suggestion to link or offer additional information on the products. I am "landscaping" for the purpose of erosion control, privacy, and shade for summers 100-117F. I need root depth. My Nellie Stevens Hollies are beautiful BTW.
The trees I bought were great, but don't buy shrubs or plants from them. They were packed upside down relative to the tree they were boxed with, arrived broken off at the soil level, and I cannot get a response from them regarding refund or replacement. I have filled out their contact form multiple times, sent pictures, and all I get is silence. I won't buy anything else from them.
This was a gift & the recipient was really pleased.
Tree arrived ok but top of tree was broken off so it would fit into box. Sent pictures as requested and never heard back. Tree is struggling but ok.
We conduct what is called central leader pruning. This promotes branching and establishes a healthy growth pattern. As the tree grows and develops, the same remains unaffected but you have stronger growth and better branching.
They arrived 2 days late and were wilting I think we finally got them to come back. Fedex is just ridiculously slow
We're so sorry to hear how your plants arrived! We have reached out privately!
Very positive experience. Well packaged. Products are backed up.
My tree arrived in healthy condition. Quality, healthy product is very important to me. Fast on time delivery
The staff is extremely helpful and knowledgeable about their products.
I ordered 2 Japanese maple, 3-4ft and 5-6ft sizes. They both arrived with very little foliage which left me concerned because I've seen photos from other customers that received theirs with plenty of foliage. Both trees arrived in the beginning of summer btw. I reached via the sites inquiry message board over a week ago and I've yet to receive a response. This tells me they don't prioritize this method of communication and I'll have to reach out via phone. So as of now, I'm neither satisfied or dissatisfied. I'll update my review once I know these trees are healthy and destined to live.
- John
We're so sorry for the concerns with your trees and that your emails didn't come through! We have reached out privately!
The shopping experience was good and so was the shipping times. The product itself was not great. I received 2 Lilac plants with significant browning on the leaves and some damage to one of the them either from shipping or when being packed. Both were relatively small for the pricing. I planted both and they are still surviving. I am hoping given they are hardy by nature and with my attention they will both survive. One seems to be doing better than the other, but overall I would not recommend this site due to my experience.
We're sorry to hear that your lilacs are not doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!
Order was seamless, but both trees didn't survive. Seems healthy when arrived and planted immediately. Watered minimum twice a day, but totally died in 2 weeks later.
I ordered a 5 gallon tree for $132 thinking I would receive a nice size tree (3-5 ft.). I received a 6 inch tree! When I called to tell them I was very dissatisfied with this tree they said that they would send a 3-5 foot tree as a replacement. Much to my dismay, I received another 6 inch tree. I would never order from this site and had I seen the tree in a nursery I would never have bought it - much less paid over $100 for it. Now I have two puny trees - who knows how long they will take to produce figs.
We are very sorry to hear about your experience and are taking a further look into this. We're glad we were able to help with a full refund
I had a problem with several orders being mishandled by the shipping company and the plants were damaged. Even though it was not the fault of Fast Growing Trees, because they package the plants very well, they replaced the damaged shipments twice! Amazing customer service!
I bought a tree from them that I didn't think was going to make it, so I contacted them about the 30 day alive & thrive policy. I got a response first thing the next day, and after a couple quick email exchanges they noted my concerns on the issue and we decided to give it some more time. Well, the tree survived and is thriving so I didn't check back in, but they sure did. Probably three weeks later I got two emails checking back in and even a phone call to see if the tree needed replacement. I've never had a company pay so much attention to me. I turned around and placed an order for a different tree and plan on buying many more products from them.
I had to replace the original order as it did not take. They replaced it no questions asked, but were out of stock so refunded the difference for a smaller tree. I'm hoping this one takes.
Without exception every tree I have received has been healthy and better developed than I expected. Constantly pleasantly surprised
Your team managed my order and addressed an issue with my order quickly and very efficiently. Will absolutely use you again for future needs.
We are so sorry to hear how your trees arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!