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We were victims of a tornado and lost 6 very large trees. Our yard looked very sad and bare, so I wanted to plant some taller trees but have a small car. I'm glad I went with this company. I bought about 20 different plants and everything except one is doing very well. And for the one that didn't, they honor their 30 day guarantee. I would recommend!
They do not honor their guarantee. Plants arrived dead. Sent photos, used their messaging system for over 2 weeks, made telephone calls. Followed all of their instructions 2X. No response, despite being told that I would receive replacements and a response within 3 - 4 days.
FastGrowingTrees carries an amazing inventory of unique, quality trees/plants. I ordered the White Dogwood, and planted it into the ground. So far, it is doing fine. I would recommend purchasing the 1 yr. Guarantee (in the event that post transplant, the tree doesn't survive). I also ordered the Blue Moon Wisteria, which is now in a pot. Both items were packaged carefully and, arrived in a timely fashion. I called customer service regarding the wisteria, and, it was reassuring that I've potted it correctly. All in all, great company!
Everything arrived and so far survived! Some of my new trees have been planted for 3 weeks now and are starting to sprout new leaves and growth.
I did Not get my order yet I'm waiting why taking so long
We are so sorry that we haven't been able to ship your tree yet! We've reached out privately!
Great experience great products great customer service!
I love the selection and the short amount of time for delivery.
I ordered some salvia. The first time I received them, they were covered in fungus. The replacement set I received, were all dead. I don't think I'll buy from this company again. At least not in the summer.
We're so sorry to hear how your replacements arrived! We have sent a private message to get some photos so we can take a look and help out!
Great experience, site easy to navigate and fast shipping! Trees are thriving
Everything arrived dead, crushed, moldy & smelling like mold/must. Trees are very wet and completely brown. I can't believe anyone would think it was ok to mail to a customer
We're very sorry to hear that your plants arrived in poor condition and glad we were able to make it right with a full refund
I ordered the Flame Thrower Redbud tree 3 times. The first two arrived dead. Finally, the third one arrived alive and seems to be thriving.
We're so sorry to hear about your experience! Anytime you have a tree that arrives with concerns, please let us know right away so we can help make it right!
Plants came on time and were in great shape.
Actually had fruit, unfortunately the chipmunks got the berries before I could try them.
The game is on
I ordered a Meyer lemon bush and a lime bush. The lemon is a little bush the lime is a tree and marked bush. I have planted them in pots as they have to come in for the winter. However, I'm concerned that the roots are dark brown and dry looking, maybe that is the way they grow, but I'm really concerned. The medium that came in was mostly brown wood chips like come with orchids.
I think you should send some recommendations as to fertilizers eg. 10-5-5 and how often.
Some of the trees I ordered looked very nice and a couple looked pretty DOA. I planted them right away and watered them regularly. All of the 2-in ones have issues. The apple and peach appear completely dead, the pear and plum have one side dead. FGT did replace the the pear and sent 2 plums instead of a peach - the replacements are the same one side ok, the grafted in branch not so good. The apple and peach still have no leaves, even though there is a bit of green at the bottom of the trunk - will have to update come spring.
We're sorry to hear about the concerns with a couple of your trees! We are reaching out to get some photos so we can assist you further!
Online transaction was super smooth fast and easy. Great price. Tree was delayed in shipping by 3 days. Ended up being about %25 wilted and brown. Hopefully I can bring it back.
Our first tree (Haas Avocado) had contracted root rot and didn't make it past the first couple weeks. They promptly sent us a new replacement free of charge and the newer tree is doing much better.
I got so many dead plants and even though they offered to replace them, they sent more dead plants. So I called again and they wanted me to buy insurance to replace the dead plants. I am frustrated and won't be shopping with them again. I could have just thrown my money in the garbage. I got 3 dead raspberry plants and one dead banana tree.
We're so sorry to hear how your plants arrived! Because there are so many environmental factors that can depend on the livelihood of a plant we offer that 1 year warranty at checkout. We have our 30 day guarantee so if your plant struggles after arrival and/or being transplanted, please let us know right away so we can make it right. Again, we do apologize for the inconvenience this caused.
Trees arrived quickly and in excellent condition. Instructions and food for planting in box.
Web site easy to use, ordering and payment was convenient, arrived as stated, well protected for shipment with directions on how to plant and care for the tree
Most of the trees we ordered were great. The red maple we ordered arrived with brown spots on the leaves and is really struggling in the ground. It's lost a lot of leaves and the new growth leaves also have brown spots. We're hoping it pulls through.
We are very sorry that your photos are not coming through! We are going to reach back out so we can help make this right!