Trees.com

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Nevada
1 review
0 helpful votes
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HORRIBLE!
August 15, 2022

Do NOT believe the post that say well packaged. Complete lies. I bought a mix of 12 plants and trees. They crammed them all into two boxes. My passion fruit vine arrived with root rot. I had to have half of my order replaced and the others were badly beaten up. They do not care about the quality of the plants or their over all health. This company is just praying that the customers just believe that's how plants arrive when buying online. Not the case! L Do yourself a favor and look up other nurseries. FastGrowingTrees.com is also BrighterBlooms. All a scam to rip people off with poor quality plants that they smash into boxes. Buyer Beware!

Date of experience: August 10, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We will make this right so if your replacements arrive in poor condition, please let us know right away and we'll help!

New Jersey
2 reviews
0 helpful votes
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Great customer service
August 10, 2022

Replaced my blueberry bushes and called me a long the process.

Date of experience: August 10, 2022
Florida
1 review
0 helpful votes
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Trees
August 10, 2022

I have previously order from you. Did not have
Sucess in keeping my plants alive. This last
Trees i order are doing o. K so far. Will be making another order soon.

Date of experience: August 10, 2022
Texas
1 review
0 helpful votes
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Two Sylvester palms
August 10, 2022

My order arrived is very good condition and the palms were very healthy looking.

Date of experience: August 10, 2022
Massachusetts
1 review
0 helpful votes
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Very happy
August 10, 2022

One of the bushes I ordered did not thrive. I documented its progress, and on its expected demise it was immediately and cheerfully replaced. Very happy! Excellent customer service!

Date of experience: August 10, 2022
Virginia
1 review
0 helpful votes
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FastGrowing Trees
August 10, 2022

Thank you for sending the trees and the replacement one that was damaged in shipping.

Date of experience: August 10, 2022
Ohio
1 review
0 helpful votes
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Fantastic
August 10, 2022

Beautiful cherry tree arrived looking great and on time.

Date of experience: August 10, 2022
Virginia
1 review
0 helpful votes
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Sad customer
August 15, 2022

I received a magazine from FastGrowing Trees and was eager to try their products at once. So I ordered one fig tree and one pawpaw tree. I received my order pretty fast. However upon opening the box, I noticed that the 2 pots and plants were on top of the other. Although each plant and pot are wrapped individually in a plastic bag, but the fact that they were not properly secured for shipping, they arrived in poor condition. The fig tree had one big branch broken. The paw paw tree was completely broken and seemed dead because the soil was out of the pot. I read carefully the instructions to replant these precious trees, then emailed your customer service to report the result. I still have not received any response from the company. I am disappointed. I am sorry, but I don't think that I can do business with your company anymore.

Date of experience: August 10, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry that your email didn't come through! We have reached out privately!

California
2 reviews
0 helpful votes
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Excellence!
August 10, 2022

The items I ordered (12) came in perfect condition. Were carefully and professionally boxed. They are all thriving and I will order from this vendor again!

Date of experience: August 10, 2022
District of Columbia
1 review
0 helpful votes
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The best customer service you can get!
August 10, 2022

When there is a issue, they make it right!
The tree expert is very professional and ready to help.

Date of experience: August 10, 2022
Kansas
1 review
0 helpful votes
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Plants
August 10, 2022

Plants all arrived in beautiful condition and are growing well. Don't think I've ever had such nice and healthy plants arrive and also arrive in great condition because you pack them so well.

Date of experience: August 9, 2022
South Carolina
1 review
0 helpful votes
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A wrong done right
August 10, 2022

I ordered an apple tree that was heavily heat damaged during shipping with FEDEX. I reached out to FGT and they were very helpful. They made things right by shipping me a better, taller tree that survived the FEDEX shipping. It is now growing very well in my front yard. Cheers!

Date of experience: August 9, 2022
Nevada
1 review
0 helpful votes
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Dragon fruit plant
August 10, 2022

Delivered on time and in good order. A nice healthy plant.

Date of experience: August 9, 2022
Texas
1 review
0 helpful votes
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Plants delieverd are different
August 15, 2022

I ordered two Japanese maple and three Lynwood Gold Forsythia Shrub and one Goji berry.

But instead of Goji berry we received pomegranate yet to inform ad receive any replacement

Date of experience: August 9, 2022
Racheal S. — Trees.com Rep
over a year old

We're very sorry that you received the incorrect plant! We have reached out privately to help!

Wisconsin
1 review
0 helpful votes
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Love my Tree
August 10, 2022

I ordered a Red Dawn tree and a hydrangea and when they came the FedEx guy leaned the box up against my house. It snapped the tree and killed it. Fast growing Trees people replaced it and I'm hoping my new tree makes it! Loved the customer service!

Date of experience: August 9, 2022
Texas
1 review
0 helpful votes
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My new little one
August 10, 2022

Love my new tree. Came in delivered in perfect conditions. And is developing perfectly.

Date of experience: August 9, 2022
New York
1 review
0 helpful votes
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Requested 30 day guarantee
August 15, 2022

I Sent pictures, wrote 2 emails, called twice and still no resolution. I really thought Todd was going to help me. Nope.

Date of experience: August 9, 2022
Racheal S. — Trees.com Rep
over a year old

We are very sorry that your emails are not coming through! We're having a specialist reach out privately and see if we can get this resolved for you!

Massachusetts
2 reviews
0 helpful votes
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Careful and creative packaging
August 9, 2022

I was so impressed with the packaging that insured my plants arrived in good shape.

Date of experience: August 9, 2022
California
1 review
0 helpful votes
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Complication
August 9, 2022

There were complicatiuns with my order... but they were handled professionally and honesty... thankyou for that

Date of experience: August 9, 2022
Connecticut
1 review
0 helpful votes
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Vanilla orchid
August 9, 2022

My plant came fast which was appreciated. Just wish it was in better condition for spending over $100 on it. Only has one leaf and I'm praying it makes it.

Date of experience: August 9, 2022

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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