Trees.com

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Trees.com
Trees.com
trees.com

Our reviews monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

Write a review
Reviews that mention popular topics
Tennessee
2 reviews
0 helpful votes
Follow Jim T.
Unfollow Jim T.
Share Review
Report Review
Oak Trees
September 5, 2022

The first one didn't survive but they replaced it free and the second one is thriving.

Date of experience: September 5, 2022
New Mexico
2 reviews
0 helpful votes
Follow Lleta D.
Unfollow Lleta D.
Share Review
Report Review
Great experience
September 5, 2022

Delivery was quick and tree arrived in great condition

Date of experience: September 5, 2022
Pennsylvania
1 review
0 helpful votes
Follow Cheryl G.
Unfollow Cheryl G.
Share Review
Report Review
Great experience
September 5, 2022

We ordered 4 trees from the site that were selected for our grow zone. We also purchased the protection plan that covered all 4 for one price and a fertilizer booster for all. The trees arrived quickly and packaged in boxes appropriate for their height (including a six- foot beauty.) We planted them 30 days ago and they look good and healthy. The butterfly bush arrived with blooms and has maintained blooming throughout. We are very pleased.

Date of experience: September 5, 2022
Pennsylvania
1 review
0 helpful votes
Follow Lauren T.
Unfollow Lauren T.
Share Review
Report Review
Wysteria Tree
September 5, 2022

I ordered the 3-4 ft Wysteria Tree and it delivered healthy and securely packaged! Great quality so far and seems to be doing well after I planted it.

Date of experience: September 5, 2022
Florida
1 review
0 helpful votes
Follow Russell Y.
Unfollow Russell Y.
Share Review
Report Review
Exceptional service!
September 5, 2022

Fast Growing Trees promptly replaced and shipped, free of charge, two new American Beautyberry bushes when the original two unfortunately and inexplicably died after one month. We have ordered from FGT before and will continue to order in the future!

Date of experience: September 5, 2022
Texas
1 review
0 helpful votes
Follow Nancy J.
Unfollow Nancy J.
Share Review
Report Review
Excellent product
October 5, 2022

Ordered a couple different trees. The Crepe Mtryle was perfect and large! The River Birch were perfect also.

Trees.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 5, 2022
Pennsylvania
1 review
0 helpful votes
Follow Laura N.
Unfollow Laura N.
Share Review
Report Review
Tri-Color Dappled Willow - Doing well
September 5, 2022

It came with a good root system and larger than I expected. It is doing well, I have it in a temporary 3-gal pot, until I can create a space for it permanently.

Date of experience: September 5, 2022
Ohio
1 review
0 helpful votes
Follow Douglas X.
Unfollow Douglas X.
Share Review
Report Review
Cedar trees
September 5, 2022

So far so good I have to say! I have never ordered trees through the mail before but, I was impressed with the time line of delivery and the condition the product arrived in. My trees have been in the ground about two weeks and I can already tell their doing great. I will be ordering more from this company in the future thx so much!

Date of experience: September 4, 2022
Utah
1 review
0 helpful votes
Follow Shaniece S.
Unfollow Shaniece S.
Share Review
Report Review
Mostly satisfied
September 4, 2022

Got a ten back of your pine trees and so far they are great. The other two were different and haven't been so lucky. Not sure if it's because of the clay ground although I did check once or twice and it did say the two were supposed to do well in soil like that. Over all I am mostly satisfied

Date of experience: September 4, 2022
California
1 review
0 helpful votes
Follow Robert U.
Unfollow Robert U.
Share Review
Report Review
Very happy
September 4, 2022

This company has a great product and great customer service.

Date of experience: September 4, 2022
Florida
1 review
0 helpful votes
Follow Brad T.
Unfollow Brad T.
Share Review
Report Review
Great plants!
September 4, 2022

I was looking for specific plants in stock and hard to find. Found all I was looking for here and didn't have to wait for a shipping season!

Date of experience: September 4, 2022
California
1 review
0 helpful votes
Follow Kiran J.
Unfollow Kiran J.
Share Review
Report Review
Quality trees with guarantee
September 4, 2022

Brought 2 mango plants. Got them in 1 wk. Though both were somewhat distressed, 1 recovered well but other did not survive. I contacted Fast-growing tree customer service, and they requested some pictures. They immediately sent a replacement on same day. Now waiting for replacement tree. (By the way I got 1 yr. Warranty for the plants)

Date of experience: September 4, 2022
Oregon
1 review
0 helpful votes
Follow Usman E.
Unfollow Usman E.
Share Review
Report Review
Plants arrived with broken branches, Missing plants
September 4, 2022

After I received my plants, I immediately opened them and planted them in bigger pots. One of my olive trees had two main branches broken (hanging by a thread). I took pictures. I called FGT. They where were professional and offered to give me a 20% discount on the price of the tree. However, that does not solve the problem. I appreciate their desire to help. But, the right thing would be a ship a new one since I've been a long time customer. Also, I ordered a banana tree that did not arrive. I had to call and ask them to ship it. My free Lemon tree also did not arrive. When I called, they offered a $20 gift card. Seems like this particular order of mine fell through the cracks.

Date of experience: September 4, 2022
South Carolina
1 review
0 helpful votes
Follow Tony S.
Unfollow Tony S.
Share Review
Report Review
Tony
September 7, 2022

Tree was too short, lack of branches and not worth the money

Date of experience: September 4, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear that your tree wasn’t what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Pennsylvania
1 review
0 helpful votes
Follow David X.
Unfollow David X.
Share Review
Report Review
Selection, quality, service.
September 4, 2022

Unbelievable selection, remarkably healthy plants.

Date of experience: September 4, 2022
Colorado
2 reviews
0 helpful votes
Follow Rickie R.
Unfollow Rickie R.
Share Review
Report Review
Satisfied with Manager
September 4, 2022

Looking on line for the perfect tree. I would like it a little taller like maybe 7 foot but maybe it will grow fast like your website states

Date of experience: September 4, 2022
Massachusetts
1 review
0 helpful votes
Follow Jen V.
Unfollow Jen V.
Share Review
Report Review
Cypress trees
September 4, 2022

Excellent experience, great quality and quick delivery. Packaging along with the instructions were perfect.

Date of experience: September 4, 2022
Wisconsin
1 review
0 helpful votes
Follow Jeffrey X.
Unfollow Jeffrey X.
Share Review
Report Review
Jeff T
September 4, 2022

Timely, well packed, the product was well priced. All good! A great company.

Date of experience: September 4, 2022
Texas
1 review
0 helpful votes
Follow David in N Texas J.
Unfollow David in N Texas J.
Share Review
Report Review
Exactly as advertised
September 4, 2022

My tree came packed perfectly for immediate planting. It has been really dry here so I left a hose on a slow flow after mounding some dirt ~ 7" diameter from the trunk with a slow flow of water ~12 hours a day. Is already popping new growth out of the trunk and limbs so that worked for me. I bought the water gator and that will go down early October when the sun is lower so as not to boil the water. Great experience and great product and packing

Date of experience: September 4, 2022
Arizona
1 review
0 helpful votes
Follow John J.
Unfollow John J.
Share Review
Report Review
Risking tree planting in blistering 115 degree plus heat
September 4, 2022

Many plants and trees lost to the heat. Right from the garden section & into the ground... in three days the leaves look like they have been dead for 6 months!
The two trees you sent have huge leaves, and right after planting we got hit with triple digit heat again and that might a horrible dust storm that broke branches on my established for decades trees.
The two newly planted trees? They lost half their leaves, two weeks later, the leaves are still green, and new shoots are coming on the trunk!

Date of experience: September 3, 2022

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
See all photos