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I bought ten a few weeks ago and had such a great experience that I bought 24 more. Out of the 24 -two were charlie brown trees with a little stick to help hold them up but the're still alive and well and I'm very happy.
The sales experience was fine, but after paying over $350 for two trees, I was expecting a reasonable-sized trees. That's not at all what I got. The two trees were so flimsy, so small, so short, it will take years until they'll become actual trees. I already sent my comments and review about a week ago, and heard nothing back; a total radio silence as if no one cares or everyone is under their desks.
I really appreciated the on phone customer service.
Arrive on time. The tree was packed carefully, healthy and beautiful.
I ordered two Hass avocado trees. They were both shipped in the same box, but one of them had lost most of its leaves in transit. I counted six leaves total! The rest of the leaves were in the bottom of the box. Also, the soil planter at the bottom of the tree had been crushed and all the soil was out of the pot. The other tree though looks great.
Good. Had answers. Helpful and pleasant. Quick response
I bought 6 trees and they arrived in good shape. Two of them were slightly brownish but am hoping they will perk up. They were easy to plant and root systems intact. Optimistic that they will thrive!
I bought my cherry tree in July. In late August, I contacted the store because my cherry tree was dying. They quickly sent me a new plant. Now we are glad about our tree. The cherry tree is going perfectly well. Definitely, I will return to buy more trees with fast-growing trees store.
Tree arrived promptly as promised in excellent shape
Arrive quickly - planted immediately - looks great!
Initially bought some drought tolerant shrubs for my front wall but they did not last in the coachella Valley heat. I did purchase the insurance and sent them pics and they honored the warranty with no hassle and issued a store credit. I ended up going with a different product and sadly they are not doing well either. Not really there fault just to dang hot. I was only able to afford 2 of the replacements due to cost restraints but in contrast I did buy the exact same plant at one of the local hardware stores that seems to be thriving when the other two are dying. Perhaps it is just better climatized? Over all the experience was pleasant and shipping times were excellent but just to dang hot out here in general for plants that were not grown in the area.
My first lilac tree planted during the heat of the summer didn't make it and they sent me another one which is doing great!
The Japanese Maple that I purchased was for a friend who had recently loss her mother; the plant lived up to his description. Luscious, colorful and sturdy are three words that describe this plant. My friend was immediately pleased, so you can't go wrong with a product from FastGrowing Trees.com
The trees arrived undamaged, wrapped very well and that made planting easy.
Trees arrived in excellent condition, thriving in new home, very satisfied with my three new beauty's
I received the plants quickly. The ficus was in excellent condition the smaller plant came with an army worm in it which damaged some of the plants. Not a huge issue just something to consider for future buyers
The "trees" showed up in horrible condition. And they were described incorrectly on the website. They are a plant.
We're so sorry to hear that your banana tree wasn't what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!
Exceeded my expectations. I expected a bare root and a limb. Instead, it was a ball root, wrapped in burlap and growing healthy with lots of green leaves. No damage in shipping and easy to plant. I will definitely buy more in the future. Beautiful tree.
My 1st jacaranda froze and you graciously replaced it!
Original order shipped out quickly but hakf of order was delayed by FedEx and packaging damaged by FedEx. Customer service replaced order immediately and made it good. Will definitely order from them again.
We're so sorry that your email didn't come through! We've reached out privately to help!