Trees.com

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Texas
1 review
0 helpful votes
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Inaccurate descriptions
September 27, 2022

I ordered 3 trees and all 3 trees arrived not very healthy... also all 3 trees have died.
Trees were very small certainly not 4-5ft as advertised.

Date of experience: September 26, 2022
Racheal S. — Trees.com Rep
over a year old

We are so sorry that your trees didn’t make it! We have reached out privately to help!

Texas
1 review
0 helpful votes
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FedEx
September 26, 2022

As far as fast growing trees I was very pleased with my products. On the other hand FedEx drove around my neighborhood with the trees on the truck for four days. Can't understand that one. But overall you guys is great.

Date of experience: September 25, 2022
Florida
1 review
0 helpful votes
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Product died in transit
September 27, 2022

So product died in transit and customer service sent me a replacement and I requested for FedEx 2 day on my dollar and they failed to comply. The bush is expected any day and is probably going to arrive dead

Date of experience: September 25, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry that we do not have the ability to ship 2-day at this time. We've reached out to help with the replacement

Wyoming
1 review
0 helpful votes
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Arrived safe, sound and in good time
September 25, 2022

My order was an apple tree and Korean lilac tree. Both arrived in great condition, fully leafed and glad to be at my house. Planted a week after arrival and doing very well. Will be ordering from Fast Growing Trees again for spring planting.

Date of experience: September 25, 2022
Pennsylvania
1 review
0 helpful votes
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Fig tree -NML 1qt
September 27, 2022

Tree arrived with several leaves appeared to have virus - as predicted, the leaves have fallen off. While the tree was growing, the new small leaves also acquired virus and have fallen off.

Over the years, I have not learned my lesson, Olive tree came with scale and limped along for a year or so and finally died.

Avocado tree did not last long either.

Date of experience: September 25, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear that you have had some issues with your plants in the past! We've reached out privately to see how we can help!

Florida
1 review
0 helpful votes
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Great customer service
September 25, 2022

My trees arrived in a badly damaged box with one of the 2 trees broken 2 feet from the end. They promptly sent me a replacement tree at no cost.

Date of experience: September 25, 2022
Florida
1 review
0 helpful votes
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Great find!
September 25, 2022

Ordered some trees for our Food Forrest. Prices are good; delivery was fast; the trees are doing great! Thank you!

Date of experience: September 25, 2022
Florida
1 review
0 helpful votes
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Guacamole
September 25, 2022

Although there was a slight delay in shipping, the Haas avocado tree I ordered arrived in excellent condition and was packed well. It is healthy and appears vibrant. I hope it's recipients will reap meaty avocados in a few tears and make some excellent guacamole for me, the gifter. I'm patient!

Date of experience: September 25, 2022
North Carolina
1 review
0 helpful votes
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Pretty cool
September 25, 2022

Tree showed as promised. Great instructions to get it in the ground.

Date of experience: September 25, 2022
California
1 review
0 helpful votes
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Lots of dried dead leaves, not sure these plants will make it.
September 27, 2022

All three plants I received were very dry. The raspberry leaves were all brown and crispy. The leaves of the other two trees were mostly dead and very compacted roots. I was here when the trees were delivered so I know they didn't sit on my porch in the hot sun.

Date of experience: September 24, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Minnesota
1 review
0 helpful votes
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Excellent service
September 24, 2022

I have had excellent customer service from the horticulture expects! They reply quickly to inquiries with individualized plans for my needs with my olive tree.

Date of experience: September 24, 2022
New York
1 review
0 helpful votes
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First time customer
September 24, 2022

This is my first experience ordering from Fast Growing Trees and I have been pleased with all aspects. I will definitely be ordering more dogwood trees from them in the future.

Date of experience: September 24, 2022
Virginia
1 review
0 helpful votes
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Halfway There
September 24, 2022

Received two Caroline Raspberry bushes that were very well packed and secure. Dug a hole, pre-watered it and planted them both. One is going great... has even fruited! The other looked "different" from the start. Leaves were dark, like dead basil leaves. I planted them together and have watered and mulched diligently. I am hopeful the one that's looking like rigor mortis will come to life B4 winter sets in. Photos of the 2 are here: https://photos.app.goo.gl/ZciNYWfTtHQirC8W9. I hope I don't have to declare one of them DOA

Date of experience: September 24, 2022
Georgia
1 review
0 helpful votes
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Best customer service
September 24, 2022

I ordered the ice cream banana tree(4-5'), when we opened it it was bent/broke halfway up. Immediately took pictures and called customer service. Texted the very polite gentleman the photos while we were discussing the situation. He agreed the tree was in less than desirable condition, apologized several times on behalf of his company and immediately processed my replacement. The replacement arrived in less than a week, healthy and vibrant. Kudos to FastGrowngTrees on their customer service. Two weeks later it has two new leaves and still looks great!

Date of experience: September 24, 2022
Arizona
1 review
0 helpful votes
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Great Company
September 24, 2022

Our olive trees arrived very healthy (larger than I expected) and very well packaged. This company obviously cares about their product. I would order from them again.

Date of experience: September 24, 2022
Florida
1 review
0 helpful votes
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Review
September 24, 2022

Some of the plants that arrived were in sad shape, with leaves falling off.

Date of experience: September 24, 2022
Utah
1 review
0 helpful votes
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Feedback
September 24, 2022

Had what I wanted, easy to order, received fairly quickly

Date of experience: September 24, 2022
Texas
1 review
0 helpful votes
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Best Customer Service EVER!
September 24, 2022

I purchased a 10 pack of the Thuja Green Giants. 9 of them died and they sent replacements within hours of contacting them. The new ones look great and are thriving!

Date of experience: September 24, 2022
Minnesota
1 review
0 helpful votes
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Rhododendron catawbiense
September 24, 2022

Well packaged, 4 nice shrubs, new growth 2 weeks after planting. Excited to see them grow and bloom! Some morning sun only, planted between crimson king maple and Japanese maple crystal, MN.

Date of experience: September 24, 2022
Tennessee
1 review
0 helpful votes
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Overpriced and You Shouldn't Have To Pay For a Guarantee
October 24, 2022

Fast Growing Trees products are good quality but they are way over priced especially when you look at shipping costs and then the completely unreasonable practice that you must pay extra for a guarantee on these over priced plants. It's like buying the plant twice. It's ridiculous.

Date of experience: September 24, 2022

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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