Trees.com

From a large order, one set did not survive - the blueberries. The company stood behind their warranty and provided me with store credit. This was optimal as I knew immediately I would be ordering again!

This is my third purchase in less than a year and I have been beyond impressed with the quality of products and plants as well as the care they take with shipping. Customer service has been exceptional!

Please see above typed message about previous Hong Kong orchid which froze but I think that y'all replaced it. Can't remember

Always reliable. Great inventory and excellent healthy plants!

I purchased a 6–7 foot Royal Raindrops Crabapple tree, intentionally selecting the more mature and higher-priced option to maximize its chances of survival after planting. I was diligent in caring for it—watering consistently throughout the fall and early spring—and we even installed a fence to protect it from deer during the winter. Despite these efforts, the tree did not survive.

Once I located the claims process on your website, submitting a claim was straightforward. I provided the required photos, including a scratch test, and the claim was approved.

However, I was disappointed to learn that while the three-year Alive & Thrive Guarantee covered the tree, I am responsible for shipping costs, which amount to over 25% of the original purchase price. This significantly reduces the value of the guarantee.

As a first-time customer, this experience has been underwhelming.

Ordered plants for Top university the quality of the trees and shows are excellent

I ordered a hydrangea bush that arrived in perfect shape and is doing well.

Great nicely packed All item were in very good shape. Prices are great.

It was sent to early, spoke with customer issue was taken care of immediately.

Heritage River Birch ordered late fall 2025... was able to delay shipping to May 2026.

Good. Some trees where Damage is shipping and were quickly replaced..

Always healthy plants. I'm always pleased with my selections from Fast Growing Trees

I turned my neighbor onto FGT. She was worried about the survival of the plants in shipping. I told her they are packaged quite well and her plants will be fine.

The experience is positive. I feel you have to order more mature plants and trees. I found the smaller size I've ordered had a hard time growing.

Sent to me reasonable amount of time and packaged well

I have received some hydrangeas and hellebores and they are not doing well. I will give them a little more time to settle in, but am likely to ask for a refund. Will send photos.

Have ordered several plants, all have been healthy.

Unfortunately, I lost many plants from my past orders-not due to your company's fault, but due to complications from my breast cancer's treatment. It's a new year, and I'm striving towards a comeback

3 years later I had healthy, thriving trees. I'm excited to see my new trees leap in 2028.

Everything arrived quickly and undamaged, and everything that i have bought from y'all is thriving & growing well on my property.