On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
Trees.com has 32,302 customer reviews and ranks 1st in the Plants category. Common review topics include customer service, fruit trees, lemon tree.
Ive had thing in the past get damaged in shipping, and they've replaced them hassel free.
I replaced an order because 1 item was to be delivered in July and I wasn't informed until I paid. I talked to customer service and I was told to cancel the order and replace it with the items I did want that would arrive in the next week or two. The company cancelled all my orders without contacting me, if I didn't check I would have been waiting for these to arrive when it was not even a complete order.
We received our trees they were well packed and in amazing shape. We bought them 3 years ago the Giant Thujas, we bought 12 of them and they have grown tremendously! We bought them for privacy between us and the neighbors fence!
Excellent. I've bought almost 1000 worth this season.
I have had mostly very good experiences with this company.
Good, they replaced items when I had issues with plants in the past.
I had a wonderful experience with this company! Shipping was fast and the pC
Fast shipping. Purchased two Palm trees last year. About 10" tall, They survived the winter. Will see how they do this spring. I am in zone 7.
I bought green giant arborvitaes from Fast growing trees before. They are great.
I bought bamboo from another place and they all died. Bamboo does not like New England. So I am back to replace the dead bamboo with evergreens.
My first order from FastGrowing Trees arrived with damage to some of the branches on the trees I ordered. But it was due to the delivery driver folding and crushing the box to get it out of the van. The trees themselves have grown really well. Very pleased with my purchases.
I bought a River Birch 6 yrs. Ago and has grown great.
I've ordered a few different things over the years and have always been pleased with the product and when I did have a problem customer service was there to take care of it. Very satisfied with FGT
Knockout roses died within 2 years. I'm trying again for the last time and I bought the 2 year guarantee
I bought a banana tree from you about 11/2 months ago and it died. I didn't know about the warranty so I'm ordering 2 more. I think it got too much sun initially so probably my own fault.
Good so far. Only one tree not so good out of 6 trees
Ordered many plants and all show up healthy and have done well
Plants (purple and lemon leafed coral bells) arrived as expected w/instructions and are now thriving!
Responsive with quality stock, very responsive on Alive and Thrive guaranty
Very good service. Plants arrive well packaged with no damage
Everything I've purchased have been an success so far.