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Trees.com Reviews Summary
Trees.com has 32,491 customer reviews and ranks 1st in the Plants category. Common review topics include customer service, fruit trees, lemon tree.
I will be very concise and direct. Ordered a tree and it died. I took pictures sent in and only got a store credit. It was not the full amount. I tried using it to buy another tree and still ended up spending another $90.00 for the new tree, so yes I feel like I was ripped off, I have used fast growing trees for about 10 years now. I won't after this experience.
We have had nothing but great products and service. We ordered when we lived in Tennesseee and now in Florida. So appreciate their good quality products.
Both Fuji Apple trees Are planted and doing good. One even has a tiny apple on it.
Fast delivery and fresh easy to plant good instructions
Had two Lapin cherry trees die and not sure if the warranty is going to be honored and I have planted over 4000 bare root trees experience
I had always enjoyed purchasing from this company.
Received the plants and followed the instructions and a year later they are just great can't complain about anything.
Fed X did not follow the instruction on shipping and put pkg on ground the wrong way cause it said on the pkg this side up but they didn't do that and I almost lost one of the butterfly bushes but I did manage to bring it back to life, and if this shipping issue happens again this time I will never order from you again. But I'm really hoping it won't happen again. And I feel I didn't get the customer support from you guys.
Every tree I have ordered has been so beautiful & has been taken great care of in growing and shipping! I have ordered several trees and will definitely be ordering more! Very pleased! Thank you so much!
I ordered a Sugar maple in 2022 and it is doing great. It was packaged well and growing beautifully.
Ordered in the past and our Meyer lemon trees didn't make it past 2 years. I trying for a third time figuring third time is the charm.
I purchased 8 hybrid willows last year. They became aphid magnets. Tried Neem oil, tried dawn soap mixture, tried dawn soap with cayenne; nothing kept them at bay. A professional landscaper said get rid of them. I did. I need to fill the vacant area.
I've placed several orders with FGT and have had a great experience. One order came damaged during shipping and they quickly sent replacement plants. They make it easy to choose plants with their descriptions.
Easy to order and plants arrived in great shape. All have been thriving!
Pictures of azelias were beautiful. The plants appeared to be healthy and full. The ones I received looked nothing like the pictures.
No instructions for first time fruit trees. I normally plant vegetables!
My tree arrived in excellent condition and am very happy with the product.
Ordered dozen yew trees. Came perfectly. They are all doing well.
Ordered 20 evergreens a few years ago. They did well
Prompt delivery and plants arrive well taken care of with good planting instructions.
