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I had a slight issue with my order and customer service did an excellent job in getting back with me in a timely manner and also resolving the issue asap. Highly recommend!
All four of the blueberry shrubs were significantly damaged. Whoever packed them for shipping broke the top 10 ro 12 inches of the 3 yr old shrubs to fit them in the shipping box. Branches were also broken at the crown, which is extreme damage in my opinion.
I ordered a deador cedar and 2 bush blueberries. They came healthy and are doing well in their pots. I am very please with the product.
I chose to spend more purchasing trees from here instead of from competitors, but they arrived frail and undersized, with little chance of survival. This feels like a complete waste of $300+.
Purchased a 3 gallon plant expecting to get a larger plant but basically got a little 1 gallons plant in 3 gallons of dirt. Bought 3 gallons from Lowes for almost half the price and and 3 times as large. Not interested in purchasing again.
Came on time and as promised.
Will buy an additional tree later.
I have ordered from this company several times. The trees and bushes are great quality and have been very hardy and viable.
Responded immediately to my concerns and made things right!
The group of Holly plants were healthy, the other plants were basically bare-rooted in mulch and not very healthy … I'm hoping they live …
2023 tree winter of 2024 and it was replaced free but arrived smashed up and almost dead. So that tree was replaced with another free tree.
Have bought from FastGrowing a couple of times. Always great delivery communication, timely arrivals and healthy plants.
Excellent service. After placing my order I found what I was looking for locally. I made one phone call and my order was canceled and my refund was the same day. I did place the order after hours and made my call when the store opened the next morning. I can't speak for their products but customer service is excellent. I wouldn't hesitate to order from this company.
The avocado tree I bought lost all its leaves. It was planted and watered properly. It was protected during hot times in the summer.
I have bought several different trees from here and they have all arrived vibrant and healthy. I have been nothing but pleased with my purchases.
Unfortunately the packaging kept the top branches of the tree from being fully upright in the box.
The tree is doing well, but the top branches still have not become fully upright.
Excellent plants,packaging, delivery and awesome customer service
I've purchased a fig tree, couple of strawberry plants, banana trees, and majesty palms from Fast Growing Trees over the last couple of years. My recent experience with the majesty palm was very disappointing. The first one came and did not survive. They sent out a replacement even though I said I wasn't sure about getting the same plant since the first one didn't do well. Sure enough, the replacement one also did not survive. I contacted them about getting a refund but they said they do not do refunds and can only do one replacement plant. I guess the 1-year thrive guarantee meant that they will not help you if both plants die. Should have read the fine line. Maybe the big box stores would have yielded better results.
I planted both trees. One looks okay but other seems to be dead
I am thrilled to have discovered your website. I'm extremely satisfied with both the delivery and the product, and I will definitely be ordering more trees from you.
I love they way it was packaged. I'm excited to see what it will look like when it blooms next year. Thank you!