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Trees.com Reviews Summary
Trees.com has 32,056 customer reviews and ranks 1st in the Plants category. Common review topics include customer service, fruit trees, lemon tree.
The rhododendrons I ordered and the lilac bush arrived in beautiful condition in the fall. I planted them last fall and they are blooming beautifully in their first year. Very happy with the quality.
My first order arrived on time, was well packaged, and free from damage.
10 out 20 trees died and then it took 4 months to get someone to respond to my insurance claim which I purchased along with trees. Very disappointed in customer service, for the length of time for anyone to get back to me after I had taken pictures and documented how I planted trees and watered and fertilized. When I called it would take days before someone called, then blamed me for the trees dying. Will not ever purchase from this company.
First two deliveries arrived too late, so was unable to plant them before the frost and didn't have anywhere to store them. The last delivery was sent way too early, so again was unable to plant because of frost and I don't have extra storage.
Terrible. Terrible customer service. Don't' agree with their "satisfied guarantee" statement. You will go through hell trying to get your plant, bush, etc replaced. They want pictures, scratch test and all the above as if you are lying about it. They even ask about what soil you planted it in, lol. I won't be using the company again. It's too much to go through to get a dead bush replaced. I will stay with the local nurseries. Save the hassle of shipping and you don't know if they are good quality or not until you receive it. See for your own eyes at your local nursery. Stay and buy local. That's what I will be doing
I had purchased a Meyer Lemon tree several years ago. It did well for a while. I now have a greenhouse, so hoping for better results.
Since 2022, we have placed at least one large order a year. The company has stood behind their product and gave advice when they could.
I ordered four crape myrtle trees approximately 6-7 years ago, planted them immediately and they are thriving.
Met expectations for all products ordered and delivered
I purchased flat leaf hydrangeas and am very happy to see them taking off this year. They arrived healthy, survived our harsh winter and the deer.
Have received several orders from fast growing trees, the orders were received on time and were well packaged. Very pleased with fast growing trees.
When my plants arrived l do believe they are in shock with love and care they come back so beautiful.
Good products, arrived on time and I was happy with my trees.
The sure for this transaction charged me for shipping twice. Please revise it and correct the double charge.
2 bought 2 Toyon trees and in identical environments one of the trees died and no replacement was offered
I've been using Fast Growing trees for years, and they never disappoint.
Bought several trees over last few years everyone has blossomed
Have ordered trees and plants from you before always satisfied healthy shipped well came in good packaging
Last year's cherry tree is growing beautifully! Ordered more this season
We've ordered from Fast Growing Trees multiple times over the last year, including one very large order, and overall have had a great experience. A few of our trees unfortunately didn't make it through to the next season, but their customer service was amazing. They responded quickly, made the process easy, and even helped us on a Sunday.
All of our fruit trees have had incredible growth and are thriving. We've been really impressed with the quality of the trees and how well they've established. Definitely one of the better online plant companies we've worked with!
