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Trees.com has 32,490 customer reviews and ranks 1st in the Plants category. Common review topics include customer service, fruit trees, lemon tree.
I was surprised that even though my tree was injured in shipping and I tried to nurse it back to health for six months and I paid for a warranty, when they decided to honor their promises and take some responsibility for the problem, I still had to pay the shipping charge for the replacement.
This company stands by its guarantee which is important to me. I received wonderful support in hopefully getting the little fig tree to thrive after sharing pictures over time. Even though it lost most of its leaves after I received it, and it didn't push out any figs, let alone new leaves, I nevertheless felt the staff cared to get it well and worked with me as we waited to see if it had gone dormant
Or not. I'm an experienced and dedicated gardener of 60 + years. I will likely just stick with annual and perennial flowers in my gardens.
My first order was not fully received and some of the product was damaged, however after some discussion with customer support, fast growing trees made it right and sent me the missing items and replaced damaged items. I am willing to try again.
Previously purchased ice cream banana, which has been growing beautifully and produced after 2 years.
Some of the three died the first week I planted them.
I keep ordering from this site because I get consistent healthy, full, carefully packed plants and trees. They come out quickly and with no problems.
Have bought peach trees, lemon, lime, cherry, plum, blueberry! Excellent trees and service!
Fast growing trees goji berry bushes and fig trees arrived in the winter and started vigorously growing once put in the ground this spring.
Beautiful Tree delivered in great shape for a friend to remember her recently deceased GSP. She loves it.
Love how they listen and take the time to explain options and steps.
I would not shop here again after facing the claim department
It took multiple phone call for the warranty claim, direction was given partial information each time i called. D
Product was beautiful. Customer service is outstanding.
It was great, japanese maple. Looks beautiful.
Packing was very good
I have ordered two trees and three forsythia. The forsythia were A+. The trees were mere sticks, and I am unsure whether they will ever be anything.
Trees reached on time and customer service is very good. However the plant died, could be due to transportation stress.
Last year I planted 3 trees in my yard in Virginia. They arrived on time and well packed (a bit hard to unpack, but understandable). All arrived healthy, but one, a red maple, died soon after planting. They replaced it with little ado. A year later I moved to WA and am ordering plants for my new yard. Can't wait to see my berry bushes, hydrangeas and the rest!
Is a Trust great bussines is very important to know the zone where are you located and the type of soil
Arrived good but didn't last 2 years, partly due to a bug infestation that his the area
Would like to see more products suitable for growing zone 4
Our first shipment was never delivered. I contacted you and the order was reshipped no questions asked.
The plants I received were large, established and healthy and arrived quickly and well packaged.