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My tree was eighteen inches above ground after planning. I called was concerned about the size, and was told it would double in height within thirty days. I have watered it and cared for it like they suggested and after thirty days it is still eighteen inches.
Ordering the crepe myrtle tree on the website was easy, and the tree arrived in accordance with the schedule provided. The tree seems to be healthy enough, and is now successfully growing in my front yard. I guess my only problem or complaint is that I also ordered a crepe myrtle from Home Depot, and I received much more value from that site. From fast growing trees, I received a very small tree for about $60, whereas from Home Depot I received a much larger tree for about $39. So fast growing trees seems to be way overpriced.
Very easy to order and the trees looked very healthy, however I was disappointed with the size of the trees comparing them to what I saw at the local nursery for the money.
The trees were all skinny has heck. Same height at nursery's are much thicker/mature trunks. Prices were heavily discounted on the website but ended up still being more expensive than local nursery's for larger trees...
Always good quality trees well packaged...no hassle...communicates
My wife and I ordered two 7 foot trees late in the season(Autumn). When the trees arrived, one of them was not 7 feet tall and it looked in bad shape. It didn't have any leaves and we weren't sure if we planted it that it would come back in Spring. My wife called customer service. The woman asked to see a photo. My wife sent a photo. The woman said we would get a refund no problem! She then issued the refund right away. She also said to keep the tree. That way we didn't have to worry about the hassle of shipping. Great experience
Quality and service. The prices are a bit higher than can be found, but you get what you pay for. When a plant I purchased did not thrive, the staff was quick to make it right. If I have any issues it is with their shipping service that has often delivered boxes that were the best and handled roughly. The plants have been packaged well, but sometimes arrived in poor shape from the rough shipping.
We received a gift certificate in honor of our granddaughter who gained her wings. We were only going to spend that amount until we received the order of 3 trees and we decided to order 18 more. Every tree came in perfect condition and we are very proud of them. They are at the front of our property here in southern TX
You offer excellent trees and service. Delivery was much quicker than expected.
Packaging, delivery, and price are great. I would say though between the 5ft and 7ft size selection there is only a slight difference in height. Would definitely order again, very convenient especially if you don't have the right car to transport yourself. Thanks FastGrowingTrees
Easy to order. Great variety of product. Packing is great. Excellent product quality.
Trees were good, not great. Packaging and delivery were terrible. Purchased 4 trees and 4 plants. Packaging overall was poor on all. The zip ties broke on the last two plants and they were bumping into each other in the terrible 2 in 1 long box packaging. You can put "lay flat" on the box 1,000 times, but FedEx does not. They even left them vertical on my door step. I hope the last two beat up plants survive.
I sent pictures of our trees and have yet to receive a response.
The tree arrived in good shape. Since planting, it has done well. No problems.
I have bought a small variety of plants and trees from Fast Growing Trees (FGT). They have been packaged well and arrived at my home looking green and healthy. I've used the "chat" service on their website to ask questions and figure out which plants would be best for my area. The person at FGT had great suggestions and reasons why one tree might be preferred over another. It's been a pleasure working with this company.
Online shopping was easy, prices were reasonable, plants arrived as promised and healthy.
I have had some online issues with some orders but they were quickly resolved with a phone call. Nice to deal with friendly, knowledgeable people and nice to get right thru instead of "all operators are busy" recordings i often get with phone company, utilities and other websites.
I ordered two trees that arrived 11/1/2024. I'm a bit concerned for the Sunrise Eastern Redbud. It arrived with several black spots on the leaves but there were several large leaves on the 5ft. Tree. We have had a mild fall and I made sure the watering was proper. Hopefully it comes out of it in the spring. The Royal Poinciana looked great and I don't foresee any issues with it.
Please talk to the person/people who pack the trees for shipping and ask them to put a little more paper in the box to keep the trees from banging around during shipment. There was a single sheet of paper, just flat, not crinkled up that was supposed to protect the tree in the box during shipment. You need to put more crunched up paper in the box to keep the tree from moving in the box during shipment.
The woman who helped me was very informative, helpful, and reassuring. She was knowledgable and explained why I was having the issue of dropped leaves, due to box shock after my trees had been shipped. She recommended a product to help with the health of my trees as well. I was very satisfied with the help I was given.