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When I ordered, it said the trees would be delivered mid March. That was good since I was out of town until today, February 16. My shipment was delivered the end of January. When I called to ask what I should do about the situation, a woman from Your team said once the nights continue to be at 30° or above, it would be safe to put the trees outside and wait for the ground to thaw before I plant them. This week our weather will be down to 1°. I have the trees in my house now, and I am hoping they will survive until the weather warms up and I can plant them. If there is something else I should do, I would appreciate any feedback as I really hope these Green Giant Thujas survive.
Ordered a rose from this company. The order confirmation stated that it would not ship till first week of April. This was confirmed on the order confirmation as well. I received a notice week later that it was shipping. Notified their customer service team in writing sending the confirmation highlighting the shipping confirmation date. Their customer service told me that early shipping was my problem, despite the evidence. Now I have a plant that may or may not make it to spring because they shipped in the middle of winter. They have told me if it doesn't bloom the ln I can use the satisfaction guarantee. Something I don't trust them to honor since they couldn't even be bothered to follow their own shipping manifest.
The package was some how misshandled and the product need to be protcted better, pecially the roots.
It look like no body read the instructions on the shipping container.
The 5 Thuja trees arrived excellently packed and in good condition. I planted them quickly and thus far they seem to be doing well.
I bought plants last year and was very satisfied. Buying more that will be delivered this spring. Plants come boxed very well and healthy.
My 3 foot trees arrived dryer than a popcorn fart, got them all in the ground same day they arrived, but the leaves on my 3 foot trees had already fallen off gonna keep trying on them but don't think they're gonna make it, my five foot trees are trying we'll have to see how it goes
Order some evergreen privacy trees and all 8 showed up with a significant amount of brown foliage. So far they have not gotten better or worse.
My lemon tree arrived promptly and healthy. My avocado was significantly delayed and looks bad. I'm going to try to make it healthy, but it was very disappointing that it's in such bad shape.
Was easy to order and the tree arrived in superb shape. I was impressed with the packaging.
Will buy again.
Obviously you don't read your emails as I already commented on your trees I recently received
My poncho avocado tree came in a very secure box without any damage
The tree was healthy and ready to plant.
I been purchasing FastGrowing citrus trees since 2018. FastGrowing arrive healthy and fast! I have purchased their Valencia Orange, Cara Cara Orange, Shiranui Mandarin Orange (2), Naval Orange, Thornless Key Lime, and Meyer Lemon. Only my Naval Orange tree died. All of the others are doing way better than I expected. I.e., My thornless Key Lime produces key limes all year long! And so does my Meyer Lemon Tree. My wife and I truly enjoy the experience of picking FRESH HOME GROWEN citrus when ever we want even during the winter time. My next FastGrowing purchase will be a grapefruit tree.
Ordered sugar belle as gift for daughter. Arrived beautifully packed in a box tal l er than me. The tree was straight and green. She loves it.
I must admit I was worried but now I see the leaves are coming out and it is back to life as I hoped they would. These trees a memorial for my son and I wouldn't bare the thought of them dying.
So thank you
It was great the lemon Tree was lovely deliver when said it would
I was disappointed when I received my Plumeria Surprise Tree. It sure dead a surprise when we opened the box. We purchased the 3 gallon size, which was the biggest and cost a bit more. When we opened the box there was approximately an 8 inch stick like thing, not a TREE! We didn't expect a full size tree but we definitely didn't expect this! I have NO idea if this will ever grow into a real tree. Very disheartening and disappointing. We both expected so much more. Friends have seen it and their response has been "Are you kidding, I can't believe you actually planted that!" So it's not just us that feel that way. We have it in a huge pot on our lanai and are caring for it but don't have much hope for it! So very disappointed. So if you are looking for a Tree, I would suggest to look at something else!
Ordered a banana tree as a gift for Christmas arrived dead. Went thru effort to get it replaced and they mailed another out during same cold snap arriving dead also and without any kind of measure to keep it warm during shipping. Included in discouragement is how you have to go about getting a refund or replacement. NOT all people on phone were pleasant.
No order received and no communication so far lousy may change if i ever receive order
We've been getting my trees from fast growing trees for the last several years. They really do grow faster. Also are very good looking trees. Proper shape, strong limbs and leaf out beautifully. They also are excellent at standing behind their trees. We had one die, not sure why. Could have been our soil, something may have have happened to it in shipping. They replaced it immediately, no problem. Recommend fast growing trees every time.
Was easy to use website to see which plants would grow best in my area and pros and cons of each species.
