Trees.com

I ordered two trees a month ago and have yet to receive them. When I ordered them I was told I'd get them last week. They fill my email inbox wanting me to buy more trees and other stuff from them. How about you guys just send me my order.

When not receiving all of my order, one phone call to a friendly representative was all it took to get it straightened out. I received my missing lilac in a matter of a few days, and it looks great!

I am starting a fruit tree orchard in our garden area. I ordered a "trial" tree purchase from FGT's. I was so pleased with the first tree being so well packed, and the tree was happy and healthy! I've made other purchases from FGT and am just as happy! Very Excited to get orchard going.

I ordered my tree nearly five weeks ago. I was told it would be delivered the week of Feb 15th. When it did not arrive, I chatted with somebody who said it did not pass your rigorous quality control standards (which I appreciate). I was told it would be shipped the first week of March. The order status still states "unfulfilled" yet I have received two emails asking about my shopping experience. I am disappointed in the lack of communication and updates about my order. If the tree does not arrive soon, I will request a refund.

I ordered 1 mini peach tree received 2 very satisfied I ordered 1pear tree and also received 2 very satisfied I also ordered 1 grape vine it don't seem to doing that good haven't gave up on it yet hope that it will come through soon

The plants and a tree came boxed/wrapped well. No damage to plants.

A real nice box showed up perfectly packaged and when I opened it up there was a dead tree inside.

Purchase made 2-9-25 has not arrived by today 3-5-25. Please follow up: Terry Swanson, La Crescenta, CA ******* ordered two lavenders - 1 gallon size

I've bought from Fast Growing Trees numerous times. I have always been pleased with how they are packed and the quality products I have received.

"Tree" arrived with broken tip. All the leaves dried out two days later. All the leaves fell off 2 days after that. Not really sure I was corresponding with a person or a computer, but I got lots of questions on their end via email and sick twig on my end. Still have not spoken with a live body.

Excellent products. Quick and friendly customer service.

Well it begin with hitting buy on the order. Without giving me a chance to verify the shipping address it filled in an old address.

I called the number to make corrections and felt like I was talking to someone in a foreign country. He had as much trouble with my accent as I did his. Finally he got the address changed.

The trees were supposed to arrive by February 13. One tree got here on February 25 in a torn up box that has been rebooted by FedEx with the explanation that it had to rebooted and relabeled because the original label was obstructed and unscalable.

Since this less than half my order I texted the company to find out where the rest of the order was.
A persoon got the information about the order and said he would process the remaining portion of the order. He did not do this.

On the 28th of February I texted back and this texted with Paula. She was helpful and got the tree ordered, But she the lavender was now sold out. I asked her if she could just substitute something for the lavender and she responded that she could not. She could only give a store credit.

So now I have a credit at at store I no longer want to do business with.

I think that is a pretty bad experience.

Always fast shipping … Great customer service … perfect trees … worth the money