Trees.com

My order was not delivered.
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I ordered a Meyer lemon tree and a cold tolerant Avacado tree. They arrived separately, days apart. The email notifying me of the arrival of the lemon tree saved a disaster. We live in a rural area and the tree box was placed in our receiving basket out of sight of the house. It was raining and below freezing. If I had not been notified of the delivery, she would have frozen to death, overnight. Allis well that ends well. They are both thriving in our front porch green house.

Ordered my 6ft tall weeping willow. It came on time and in great shape for winter. As soon as less than a week after planting, it showed tremendous growth and gave so many leaves from all of its branches. Impressive growth and beauty. Highly recommended!

There is no person you can talk to, the process is very frustrating. I have received part of my order and only 1 tree Meyers Lemon was dead. I had to take a picture to prove it. I am still waiting for a reply. Very disappointed especially since this is my first time ordering from them.

I ordered a tree. It never came. I received an email after it was supposed to come saying it was delayed and haven't heard anything since.
I might care less if you didn't send me two advertising emails a day.

Tree arrived as described. Well packed and in excellent shapel. Planted her next day and she is THRIVING! So many buds popping out!

My little fig tree is leafing out in a pot on my porch. She's really beautiful and looks very healthy!

All threes I ordered were under the size I paid for and arrived in poor condition. They have been replaced planted for over a month now and have not improved. I have no growth, not even a bud, and limbs snap off if you look at them funny. I have two dead sticks planted in my yard. Both trees were compatible with my zone (9) and conditions are beyond ideal. This is a bad order that hasn't and most likely will not be made right.

Problem with damaged plant in shipping. Plant replaced. Thankyou

I have purchased avocado trees, and Fuji apple trees, and have been very satisfied with the delivery and condition of all of them and you're able to call them on the phone and talk to a plant expert should something not work out

Fast service. Trees received are exceptional. Packaging is great. Instructions are clear.

I was very pleased with my purchase. My trees came in sooner than expected.

Wait till I receive my order o don't even get a email to say it's shipped yet

Tree arrived in a completely crushed box,but in side the tree was in great shape, it also had a great root ball that well rooted

I never received my fig tree. After three weeks I called.and was told my order was canceled. The woman said she did not know why. Then she said it's on backorder. Too many games for me.The agent could care less about customer service and did not work with me to make it right. Don't waste your time.

We live between two ridgelines that create a rainshadow from both the east and west. Late summer drought can kill young trees in this neighborhood of NE Tennessee. Deer pressure is also intense. I grow cherries and peaches. Fast growing trees are the ONLY product I've been able to grow here. In two years, the trunks are as thick as a 6yr old tree from ANY other supplier. I use guards now but a big buck can't strip enough bark to kill my 2yr old trees. I had some bear damage on one tree. Healed up quick and strong without disease.

Bush arrived in good shape. It was smaller than I expected, but that leaves more room to grow. The company responded to my inquiry about the shipment date, and I got plant the next day after the email with tracking number.

On February 23rd I submitted an online request regarding a shipment that I received (Satsuma Plum) that came in damaged. The automatic response was that I would receive a response to my email within 72 hours. It has been 144 hours since I submitted the inquiry.

Will I get a response regarding my inquiry?