On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
I've been ordering for several years now, and they have been a great company to work with. They have quality products at good prices, and their customer service is easy to work with. They have gone out of their way to make sure that I have the plants I need when I need them.
I had an issue with two plants and they made it right.
All other purchases have been flawless.
Tree delivered is less than 1' and either dormant for the season or dead. It is now in southern Florida (Coral Gables) waiting to see if it will show evidence of life.
Very good we have Ordered a couple of times all has been very good
Received a stick with no branches. Disappointed as have no signs of a fast growing tree only a 6 foot stuck with roots.
I have ordered fig, raspberry, and orange. I have not received the orange yet. And so far the ones I have are just barely in bud - they are inside with grow lights.
The flowers I bought came in seedling form. They are so small I wonder if they will even bloom this year. Also under grow lights inside.
Big selection very easy to figure out exactly what works best for your part of the country
On website I was able to choose a tree, look at the tree's requirements and if it was a good fit for my area. Then order and pay easily. Also a plus was a phone number to talk to a live person, or chat online.
I reached out to FastGrowingTrees.com customer service as I was promised a coupon and didn't receive it. I then wanted to add items to a wish list to get my mind wrapped around all of the plants I want this year for my new property. I was told because of 'Shopify' I was unable to make an account that I would not receive a coupon and that I was free to make a purchase but unable to make an account. It is not my fault why there is an issue, not my fault they have issues with their website, but yet I did not receive what was advertised to me. I was told to 'monitor the website for account creation' as a remedy; that is over burdensome and I will not come back.
My neighbor purchased the same arborvitae for $25 and they were larger than the ones we received from Fast Growing Plants… we paid $169 for one 5' tree… I understand the convenience of delivery and packaging but I should have researched more and picked up my own… thanks
The trees arrived in perfect condition. My cat particularly likes the box they came in. I have planted them in terracotta pots, and they seem to be doing well so far however it has only been a couple of weeks.
The trees look healthy. I am very happy so far. Sincerely, Kathy Gross
Received a note from FedEx that the package was undeliverable due to damage. I never heard from FastGrowing Trees. There was no attempt to rectify the situation. I cancelled the order.
I received my 3 ft tall avocado tree in very good condition. And I love it!
Quality plants arrived, safely packaged and fresh. I would use this company again to purchase trees or srubs.
I've used several online nurseries but will be using fast growing trees from now on. They have a great selection and trees arrive healthy and well packaged.
We received our delivery placed improperly per cartons noted placement of this side up. One of the plants was coming out of the pot and bit beat up.
I had a wonderful experience with this company delivering my tree, it was fast, safe and tree is doing great. The instructions for installation was super clear and I feel confident that it will last years.
In paying the wrong address was automatically put on even with the correct order address
Website was easy to use and order what we wanted, plus was informed of when order would ship for our area
I was very impressed by the great selection of plants offered by Fast-Growing Trees. I'm hoping the quality of my shipment meets my expectations.