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I have purchase 3 dozen privacy trees over 3 years…not a one of them died. They are all healthy and growing at a fast clip. My only disappointment is the service. The first yesr, both with my order and a follow-up call, the rep was very pleasant and helpful. The next two years, I got a guy with a heavy accent that was hard to understand and sounded like he was annoyedbat having to answer the phone…very unpleasant.
Ordered several trees. They were all in good shape and delivered quickly.
Size of plants are small for the amount charged for the product.
I bought 6 (3-"4ft)@~>$60 Giant thuja trees. Only 2 survived. The rest died within weeks. Fortunately home Depot that 6ft for $60 and I bought 6 to get my fence going. The home Depot ones are thriving. The packaging from fast growing by UPS was awful not like the videos they show online. Plants were cramped in the boxes, that's probably why they didn't thrive
Ordered 2 cherry trees-rainier and bing for cross pollination when they arrived in the long box the roots in the pot were shipped opposite with no real reinforcement in the middle this both trees were broken asked for replacement and shipped the same way and trunks also broken requested a refund which you did you can't sustain your business shipping like this probably won't buy from you again
My autumn red maple arrived as a straight trunk in good condition, no leaves. Planted on April 12th, now thriving with astounding growth and foliage
I have ordered plans from multiple companies. Fast Growing Trees has provided the service, best quality plants the best variety. I am very pleased with everything I have ordered from them.
Most of my trees came very beautiful, got replacement for those that dont arrive in good condition. Great customer service HOWEVER most of my tropical plants died over the winter, even bringing them in doors, with extra grow lights and reccomendations from customer, still didnt survived, replaced some and still died.Just know the trees can only be replaced ones and some trees dont get replaced when it doesnt have the "one year thrive " At check out. I finally give up my love for these trees. They expensive and nit guranteed to survive, if i decide to grow trees again may be start with local nursery first so I wont loose money if they die on me.
My hydrangea tree arrived healthy. We planted I it in the ground. It is growing beautifully!
I didn't know that it wasn't deer resistant. The suburban deer found a midnight snack. I couldn't figure out, at first, why the leaves were disappearing. I looked it up online, hydrangeas are one of their favorite plants.
So I went to one of my favorite gardening shops and found an eco friendly deer spray. Now my tree is thriving. I can't wait until it blooms.
I have ordered trees in the past and they had at least a few branches established and a well established root ball. My latest order a Crimson King Maple was literally just a stick with some sickly leaves. No branch formation and the roots were barely established in such loose soil. I would have been better off going to lowes or Home Depot.
Quick shipping, were in good shape, planted both and are doing great!
I recently placed a large order with Gast Growing Trees.,, all was good except for one plant which was dead on arrival. I have reached out for help and been promised a call back… but still waiting. Probably my last order with them if they cannot make things right.
Packaging of trees/plants not adequate to protect. Every shipment I received was delivered by Fed Ex and in every case the packaging was damaged (crushed and/or open and very obviously tossed around without attention to directions on boxes). Many of the plants received no longer had soil in their pots, it was just loose in the box. I waited to write a review or request refunds as I was trying to salvage the products I received. I believe I ordered 16 plants/trees and have tried very hard to bring these damaged plants back to life. I have been able to save my 2 daisy's, 3 lavender (out of 4), 1 possibly 2 honeysuckles (out of 3), and possibly one other small bush that I cannot recall it's name. To be very clear, I did not receive any products that were not damaged so I cannot give a clear review on the quality of the plants. I will be reaching out today to request a refund on the other products and will be happy to provide a review of that experience when it is complete.
It took a while for the trees to look good but they are getting better.
Ordering was easy... Trees arrived in beautiful, healthy condition... Set all 20, and they are thriving and growing nicely... Very impressed...
Unfortunately, the limbs on 1 side of tree are pruned off & not growing. Now that silver maple has leafed it's incredibly unbalanced. Also was topped so 2 shoots instead of 1 growing upward. Very disappointed.
I'm always very happy with quality of my order. Staff was helpful otherwise a problem I had and I was so happy
We ordered over $600 worth of bushes last fall and planted them. None of them came back this spring. I have dug them all up and requesting my refund or replacement.
Fast Growing Trees had a wide selection of tree species that I couldn't always find at local nurseries. Delivered to the door made the purchase convenient. Trees came in very good condition considering the transportation. I didn't like that they 'topped' my tulip poplar to fit it in the box for the size I purchased-I would have just paid a few extra dollars for a bigger tree instead of having it topped. Altogether that is my only complaint.
I ordered a honeycrisp apple tree in February and it arrived in late April (great time for planting it in Wisconsin). The tree was in great shape and was very well packaged. It is doing great in our backyard.