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I sent in a picture of my apple tree that died to get it replaced
Order came as expected. Trees in very good condition. Was not able to plant right away due to wind in our area, but have done very well since planting.
I've never received the most expensive tree that I ordered.
My 1st pruchase from Fast growing Trees was 2 years ago and the shrubs we received have lasted and are doing great. From the online ordering to the receiving in the boxes was seamless. Last year we purchased our trees and they have lasted over the winter still in pots because we didn't have time to plant and this year we just purchased some more shrubs hoping they last in an area that nothing has lasted for too long.
We ordered 8 arbovitae trees about 2 months ago and are still missing 2 of them. We have reached out several times and keep getting told they may show up. Nope... and we planted the ones we did get as directed and they are brown and not doing well even though they have gotten watered every day.
Sceptical at first, being a first time customer, but the product was just what we were looking for so we thought we would give it a try.
We have been very satisfied, from the shipping/packing, to the plants themselves. They were all in good condition, with minor scrapes and bruises from the journey, but once planted and watered according to instructions they seem to be thriving and loving their new home.
It's been only 1/4 season, but it's a start, and I'm looking forward to our new plants from FastGrowingTrees.
All of the 16 Lavandar plants that I purchased were planted immediately upon arrival, they were watered every day and generally taken care of the exact same as a previous order but the new ones all died. About half of the pine trees in this order are also turning brown and starting to die. They are being watered every day but about half of the trees are just not making it.
Ordering was very easy. The plants arrived in excellent condition. They are thriving and looking good.
Ordering was fairly straight forward, and the product showed up in a timely manner. However, even though it looks like they took time to pack the plants well I still had a lot of breakage, especially on the roses. Also, when I pay for a tree that is supposed to be 5' to 6' tall, I was hoping for at least somewhere in the middle, but I received a tree that was 4' 6/8' tall. Now it's possible that the branch that took it to 5' was broken off but I really didn't notice any of the tops broken, mostly the sides.
Tree was shipped way too early and succumbed to freezing temps.
Bought a $200 plus rhodederon last spring. It died. Bought a $200 plus hydrangea this spring it died. Not happy.
If you saw the box the first tree came in you would be surprised it was even alive. When I notified Fastgrowing trees they sent a replacement. Thier customer service was friendly and very helpful.
I ordered a 3-4 feet Flame Thrower Redbud tree and it arrived on time in a box. It was in good condition. I planted the tree within 2 days after arrival. There were no instructions in the box regarding planting the tree, but I had received instructions by way of emails. However, I would have preferred instructions also being included in the box so I didn't have to try and read my emails on my phone while I planted the tree. Other than that, I love the tree and it is really thriving now! I bought the tree in early May and by mid June there were many new leaves starting to appear and it has grown about 2 inches in height. My tree appears to be very happy and so am I!
I've bought 5 plants from here, 3 are doing very well but the other 2 are just dying and not getting any better. 'May night salvia'
Excellent quality, trees, and shrubs, and even better customer service!
Plants arrived in very good condition, were planted and are showing new growth.
I placed a large order for little limelight hydrangeas, knockout roses and some trees. The items were much smaller than expected, 3 of the hydrangeas were completely dead on arrival, and the roses all looked like they had been trampled. I had to contact customer service twice to get the 3 hydrangeas replaced. Thankfully they were replaced with much healthier plants. Since planting 3 more have died. Not worth the time and effort to replace. I should have just purchased at our local nursery.
I ordered 3 trees. They were very healthy, larger than expected and well packaged. This is the only company that I'll be buying trees and shrubs from.
I purchased a limelight dwarf tree for the half the price of my local nursery. I was so impressed that I bought a rose dwarf and 2 other bushes. I had some shipping damage and customer service was right on it. Replaced both bushes after I provided some pictures
My Ruby Falls Redbud Tree was delivered well packaged and ready to plant. First time using on-line tree purchase - pleasantly surprised the tree stayed healthy and, within a couple of weeks, more leaves started to grow. Would highly recommend Fast Growing Trees….