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My Order arrived in terrible condition The box was broken and half opened My poor plant, had all broken branches and looked half dead I contacted you and send photos No response Terrible, I had spent over a
$ 110.00 on this order
I am very pleased and impressed with the ease of ordering, the communication and status of my order, the speed in which I received my order and the exceptional condition of the tree/shrub upon receipt (Coral Crape Myrtle & Nellie Stevens Holly Shrub). Both actually had flowers on them, and the crape myrtle has sprouted another one. I received them 5 days ago and planted both 4 days ago. I will definitely recommend FastGrowingTrees to others and will not hesitate to purchase online from FGT in the future.
Fast Growing Trees is the BEST because the plants arrive healthy! The price for plant quality is a good balance! Delivery is timely as described.
I got someone else's trees along with mine. The easy part was I didn't have to send anything back. They said just keep them. One I've planted, the other I have no desire for. My trees looked bad when they arrived with broken branches and brown leaves. However, since planting them and cutting back a little they have bounced back. It was a mixed experience. I probably won't do it again.
Plant came in not great shape. Very easy to communicate with customer service and issue fully resolved very quickly!
The CS experience was excellent and the suggestions and recommendations were very helpful. However the replacement shrub arrived very loosely packed in soil and showed more symptoms of stress with brown tips on the shrub. Some surface roots were exposed all around the top base. Shipment seemed to take 2 days longer than expected in a very hot box
Excellent service and quality. The tree arrived in great shape with instructions to plant.
Lisa and April provided great guidance over several emails and phone calls.
Easy to deal with expert guidance and quality with professionalism and experience
Customer service is an amazing. We had a tree that never flourished. The customer service quickly replaced the tree.
Trees were damaged with broken branches and soil all over and never recovered after planting.
Ordered a tree that arrived with box caved in, tree completely out of container with roots displaced and dry. Therefore when planted all the leaves had fallen off and wasn't sure it would live. It is coming back slowly but overall disappointed in tree. For the price I paid I could have gotten one locally in much better size and condition.
Good experience. Easy to order. We'll see how the trees are..
Plants are always healthy upon arrival. I am very careful to see what plants will thrive in my zone, and anticipated some direction upon my order. I was really disappointed to find that the shrubs that I ordered may not thrive in my zone. 😔
I ordered a 6ft avocado tree. I got a 6ft avocado twig. I contacted customer service to let them know I was not happy with what I received as it looked nothing like the picture I ordered and believed I was getting. Customer service didn't care. They said the picture was of a mature tree. I think y'all need to do a better job of showing pictures of what is actually being ordered. Feels like false advertising.
It was a hot, dry summer, a bad one for planting new shrubs. But we planted our junipers and watered them faithfully and they survived this harsh summer.
Of the two recently received trees only one is seemingly surviving. I'll be using the 60day guarantee in next few days to receive a new Apricot tree in spring. Too late here to try and start one now. Fall plants don't survive here through winters
I have received lovely trees that are growing well. But, last spring, although the tree was listed as "in stock," the order never arrived and I was forced to cancel it.
The ordering process and zone finds were easy. The tree itself is very tiny like a twig. I have followed the directions for planting and time will tell if it will become what I hope. I was expecting it to be a bit more full for the height when looking at these trees in person, but I am going to be patient and hope for the best.
Shipping was delayed by about two months because of quality issues at the nursery, which is fine. However, I only found out about this after calling to ask about the status, which I had to do several times because I was never sent any information about the delay or given any updates about when my tree would be sent.
