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Ok! Only minor issues such as size and tree damage in shipping
I received a dead tree, and they would not replace it. It took several months of contacting them before they would issue a gift card, but they would not refund my shipping. Feels dishonest to send a dead tree and not issue a full refund.
It is Always easy to buy from Fast Growing Trees. Second purchase for me!
I ordered 4 of the largest Windmill Palm trees last summer. They came 2 were good size the other 2 were barely above ground after planting the rootball. 2 died by the end of the year last year. I tried to get them replaced & was met with needing proof they were dead etc. I spent thousands buying them & having them professionally planted. Very disappointed.
Very disappointed! Ordered a tree that came in almost dead and it did die all the way and your company will not stand behind it because I am on the line of the zone number. But that had nothing to do with it shipping in almost dead!
Bought 3 junipers about 3 yrs ago. Very healthy and well packed. In 3 years they've grown to about 8ft and provide a charming cove in the garden
Great customer service and outstanding plants. Great variety.
Tree arrived broken. Called and was told to give it 30 days. I did. The tree did not make it so was credited for it
This tree has not grown at all, probably dying. Is there a refund or replacement available
I ordered a 6-7 foot tall fiddle leaf fig which arrived in good condition. I was a little surprised it was as tall as it is (over 7 feet), which is concerning because I have 8 foot ceilings. Since I've had it in my home, it's shed about 15% of its leaves, which is also concerning. It's getting watered regularly and has sun exposure, so I don't know what to do to keep it from dropping leaves.
Excellent service, quality product. Highly recommended.
It was in bad shape the plants you had sent and I am still waiting for the rest 2 moths after.
I have a lot of lovely trees from Fast growing Trees. Lots of citrus.
Arrived in great shape a day sooner than expected. It was also quite a bit bigger and much fuller than we thought it would be. Very happy with our purchase, the fast service and careful packaging to protect it in transit.
Order arrived fast and had good experience with the customer representative.
Trees died. I followed all of the directions, but they did not survive.
I have ordered from FGT for years. All of my trees except one have survived and thrived. The company immediately replaced the only tree that died.
Timely shipment of good quality plants. Thank you for improving our gardens.
Got the tree late winter. Was 2 + months before got in the ground. Little green branches turned brown. I clipped, watered etc. It is all green now. I babied it. Planted on rocky sandy soil on a banking. Not to worry. I have a green thumb. Thanks. John western mass. A strange winter cold hot alternately. Below freezing after you said plant it. Had to wait.
They always send me plants alive and thriving. My problem is that I dont do my due diligence to research my area.
