Our reviews monitored for authenticity
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
The trees are taking so long to arrive that most of the leaves have fallen off by the time they arrive. You can see all the leaves that are left in the boxes. With an earlier shipment of 4 knock out roses, 1 of them was totally dried up upon arrival. There needs to be a better way to ship than taking one week to 10 days. With the trees, the boxes were taped closed. You can see that the staples were not holding the boxes closed. After the tapes were removed, you can just open the boxes without prying open the staples.
Great value for price, the plant was much bigger than expected and compared to what competitors were selling for same price. Well packaged,
I received my 2 trees (separate orders) and they were healthy, very well shipped. They are thriving and looking so good. This is a really good company and will send a great product.
I like going through the online catalog. It sure beats going store to store hoping you'll find anything you like.
We have placed several orders with this company and all are still thriving around this property. We will be back.
Always great plants and trees at the highest health and quality.
Most plants I order come in great shape, if theres an issue it is always corrected without an issue. Thank you!
I ordered trees recently and they have not arrived yet so I have no way to rate
3 blue spruce doing very well even after transplanting
I was hoping this website would allow you to filter out non-native or invasive plants. It is disappointing to see invasive plants being sold and promoted as they harm the local ecosystems and push out important native plants needed for our pollinators. There is some misleading information, as the "citronella plant" is really scented geranium, not the same as Citronella grass, which is the true citronella plant, containing the oils which are collected for the candles and sprays for mosquito repellants. My box arrived upside down, despite the arrow and the words "this side up" which is a shipper issue I realize.
Order my first tree and it came in looking stellar! I was very careful and followed the planting instructions to the letter. Planted the tree in February (Zone 9), dug a hole 3 times the size of the rootball, added soil amendments (fertilizers, compost, etc.). Kept it watered and at first it started budding out and looking beautiful, BUT then it all started going down hill. The new growth started to turn yellow amd become dry, even though it was being watered regularly, the trunk bark shriveled and the tree was dead 4 weeks after it was planted. I tested the soil and it was great, no pests had attacked the tree I had no answers. I contacted FGTs and they were great immediately issued a gift card for the full amount. I have just ordered two more trees and will look forward to planting them in Dec 2025 or Jan 2026. Fi gers crossed.
Ordered trees from site a couple of times now, never had one problem with the service or the trees. Had a couple die once they were planted, but the amount of trees that I have plants to have a couple die, not really a bog deal.
Purchased kiwi plants and an apple tree. Apple tree is doing great. The kiwis not so much, but getting all the support I ask for.
We order a cheaply priced tree to grow and we still get a discount!
I've been a customer of FGT for several years and have always been more than satisfied with the shipping and plants, even with their customer service in helping after purchases. But this year almost everything I ordered has arrived in good shape then they all died. I have no reason to believe it's anything other than the plant. They were well watered, and attended to as they shriveled up and died. They have been more than generous in replacing the items but it has been a lot of work on my end. I have new bushes/trees coming in this week as replacements. Hope these make it.
What can I say? The price was reasonable, delivery fast, and we absolutely love the plants. Originally intended for our back yard fence line, the little hydrangeas wound up complementing our seasonal campsite instead.
My silver Birch arrived in excellent condition and was actually bigger than the tree. I ordered at the same price as the smaller tree. It is thriving in my backyard and looks absolutely beautiful.
Just received my second notice that my tree is delayed for shipment. It likely will be a month late from my expected shipment date. This is not acceptable performance for fall planting. Disappointed customer.
Bought few trees from them. Customers service, the way they pick their trees, the warranty they offer. Outstanding service, very happy
My tree sat in the mailing wharehouse over a very hot weekend and it came to me with the leaves burned off. The top shoot was gone due to the heat. It got to me on Tuesday after the long weekend.
