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We purchased 8 Cryptomeria 'Globosa Nana' Shrubs and they are gorgeous and so healthy. I just came back to order six more.
GREAT PRODUCT - However, I have ordered twice before and on one screen it showed me the Fall20 discount but that did not carry through to check out and I did not realize it.
Very thankful for the concern and followup concerning there plants. Will be buying again. Incredible that they can send it through the mail.
My first order of 2-Eastern White Pines. They did not transplant well. But service has been supportive and replacement trees are on the way.
My previous purchase was a nut tree and it got eaten alive this summer. I sent notification and got a "sorry" from your company. I made a recommendation that invoices carry links to sites that your company recommends as "good reads" for protecting a tree's life in the first couple of months. (mission critical upon receipt) I still look at that poor tree and shake my head. It was devastated and so was I. I am hoping that I don't have the same experience with my current purchase. You are asking for date... don't remember - date below is estimate.
So far so good. Have always received good quality plants and have had good experience with customer service as well.
Bought several privacy evergreen and a fruit tree. All but one evergreen are still very much alive and well
We have ordered several plants from Fast growing trees and they have all come in great shape and have done well after planting.
Purchased multiple plants from Fast Growing Trees. Most have done well with a few failures that FGT readily takes care of.
Everything I've ordered has been healthy and received well. Customer service is very responsive.
Am very pleased with my experience with this company.
Had a 1 year warranty and so they did replace the plants. Several still struggled thereafter. Though the fruit trees did better than the Thuja green giants.
Healthy and well packaged trees. Only issue was a long turn around time
Prompt delivery and swift customer service response on a warranty request.
It was a great experience! They packaged everything very well and the plant was delivered healthily
I have so many plants from here from the last few years over 20 and they are all thriving and doing well
My trees arrived damaged and pretty much dead. I was very disappointed.
Most of my plants and trees did really well, but I had 4 trees die. My 1 year warranty wasn't accepted because I was in zone 4 and the trees were technically zone 5.
I have had nothing but good experiences. My trees look great, but one didn't make it. They replaced right away! No fuss.
Much better product and more reasonably priced than a certain competitor.