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I've ordered multiple times as I refine and add to my already existing gardens; after house renovation/addition; replacing old greenery. Excellent descriptions and advice for planting and site selection. So far everything is thriving and I'm very happy.
All experiences have been perfect in the past, never had an issue.
Ordering was easy, fast and plants delivered in great condition.
I ordered a ornamental tree. Then, I remembered that I should have ordered a peach tree so I would qualify for a 30% discount. I called customer service and they were very understanding and added the second item to my original order.
The tree arrived well packaged and a bit in shock from its travels. We did not get to plant it for a few days but kept it watered and in sunlight. Once planted it took off like a rocket. We gave it a bit of fertilizer, and it never looked back. Six months later, we are so happy with the tree, we ordered another one for a different area of our new home's landscaping.
It was great, received 1 of 2 shrubs fed ex lost one called FGT didnt question my order turned around and sent out missing shrub less than a week later
I love love love them, this is my third order and they always come beautifully
I had an issue with a tree I ordered outside of warranty and was able to obtain a partial refund whey they didn't have to.
The plants are well packaged and comes fairly quick. The last big order i made, it was delivered 1 box, 2 days late. I am trying to save them but I won't know till next season if they come back. I love the 1 year guarantee as it's alot of money to invest in.
Great experience all around. My plants arrived in great shape and are thriving.
Everything has been excellent as far as customer service and plant quality couldn't ask for better
High quality product was delivered as stated. The trees are growing well in this difficult climate.
Have bought a lot and all experiences have been great
Super easy to order, great prices, shipped and arrived perfectly- I love this company!
Shrubs and trees. Trees have a better track record than shrubs. Had several shrubs die, but FGT refunded the plant cost. Never had one of their trees die.
Purchased all my Thuja's through FGT. The shipping as well as the customer service has been great and all trees doing great!
Well cared for plants along with how it arrives when shipped
The product arrived in good condition. I planted my shrub the next day and it's been raining ever since. (happy plant)
I have ordered plants for two locations. Plants were awesome and very reasonably priced. It is nice getting them delivered rather than going to a nursery.